Review History for anonymous

The Quarry


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anonymous

Resident 2019 - 2021

6/30/2021

Do not live here. On the outside everything looks nice they offer incentives, pretty amenities, and kind attentive staff in the beginning however once they have you in a lease they are unresponsive, rude and do not fulfill work orders in a timely manner. I have mold growing on all windows and in the water heater closet. The AC has been leaking for the past year and has recently gotten worse (to the point of dumping a gallon of water a day on the floor) yet maintenance has not come to fix it in over one moth. The roof of my building has had a hole in it for three months but they said they would fix however with the rain storm today water started leaking in through my light switches in my bedroom as well as the smoke detector on the ceiling. I placed countless work orders that state they are being fulfilled by staff to the office but no one ever comes and no one ever follows up. Call Emergency Maintence about the leak and still no one comes. When I try to address situations with the property manager they do not listen or not empathetic or even sympathetic and do not take responsibility for any of the matters. In addition to the property manager was rude and actually side and laughed at us when we were addressing some of our concerns with the property maintenance. You spend around $60 a month in trash fees yet, the trash is always overflowing on all of the dumpsters. Currently they have around 150 units without air-conditioning and they say they are too overwhelmed in order to fix it. My air-conditioning stopped working last summer and when they came to fix it a month later they opened my air filter that had at least 2 inches of dust on both side of the filter and much more debris in the ac unit. We also have issues with Pests like rodents in the apartments and birds that nest in stairwells and defecate all over without ever being cleaned up after. I have screenshots of countless emails proving this and photos I’ve taken of my apartment as well as some of my friends. In addition my downstairs neighbors (Who moved out a while ago now) are used to blast music is a heavy bass system as well as smoke weed daily. We complained to the manager about it and they said that they talk to them but nothing was ever solved.

Review 6 out of 219

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The Quarry

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