Review History for anonymous

University Manors


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anonymous

Resident 2012 - 2013

6/3/2013

DO NOT RENT from University Manors. The past year that I have lived here has been stressful. When calling for emergency maintenance the people take forever to answer and even though they answer they say they can't fix it until monday because they don't have the tools to fix it. The electronic locks and keys although cool are extremely inconvenient. Whenever the lock on the front or back door to our apartment building is broken it took MONTHS, like 2 or 3 months to order and receive a new one (since they claim they are from another country) and therefore the door to our apartment building was open and unlocked most of the year. They are very nit-picky with the security deposit and things that needed fixed at the end of the year in the apartment. Whenever I sent in a request for them to fix something they would take forever. The laundry facilities in our building were broken many times, and they only repaired one washer and one dryer and blamed US (the residents of the building) for VANDALIZING the laundry room... not sure why anyone would do that when it is something we all use and need. When I moved in there were many light bulbs that were not working and the pilot light to our stove was not lit. They only allow you to have one parking spot per apartment and then when people decided to rent and live in the same place again next year they all of a sudden gave them an extra parking pass for their cars. Cars in the parking lot got vandalized and so did the building while I was living in it with graffiti. At one point my heater broke during winter and although they were prompt about coming to fix it, the maintenance guys came in and let the air out of the line so the water could flow through, they left a mess of dirty water all over the heater, and then the next day it didn't work again. I asked them to fix it for good and not temporarily and they said that they couldn't and that they would send someone every few days to fix it because we were at the end of the heating line... no one was sent to fix it EVER. Although University Manors has nice places the office staff is extremely rude and I am fed up with the situation. I will not be renting from them again and I highly encourage everyone to find someone else to rent from.

    Review 20 out of 67

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    University Manors

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