Both office employees and maintenance staff are very lazy, and incompetent.
I had a refrigerator that was no longer keeping food cold, but the freezer still worked, the maintenance staff decided the best course of action was just to unplug my fridge for the day...with all my food still in it.
They took care of a mold problem by spray painting over the mold and calling it good.
I've had continuous problems with dirty water back in up through my sink.
I'm friends with a tenant who's ceiling fell in and they've yet to do anything about it.
I was in my vehicle yesterday and could hear a maintenance worker calling tenants "-------".
I had a maintenance worker walk up to my tools, as I was working on my vehicle, and attempt to pick them up, when I asked him what he was doing he said "I wasn't sure who's they were"
I really can't believe the way these employees work, and what they get away with.
The owner of Kent Apartments really needs to take a look at this apartment complex and get things straightened out.