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The Residenz

740 Residenz Parkway, Kettering, OH 45429
(43 Reviews)
$994 - $1,529/mo

Reviews

(43)

3.6 rating

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43 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023 - 2024

4/29/2024

Safe and cozy, but very outdated

Very nice location, but a bit outdated. Absolutely terrible amenities in comparison to competition in the area. It's very unfortunate because they could make they place a lot better with minimal changes. No 24hr clubhouse access, no printer access, gym is quite pathetic, the pool is fine (usually clean enough) - though not open very early or late in comparison to other apartments. The are ridiculously understaffed in terms of maintenance. Almost every other apartment I know of in the area has MUCH quicker maintenance. The apartments themselves are okay. Most are a bit outdated. Don't be fooled when they say "renovated" - the renovated apartments look as though they were redone in the late 90's/ early 2000s, a far cry from any modern design. There is also a notorious issue with plumbing and flooding in many of the buildings. Overall, I enjoy living here because of the community, beautiful landscaping, and the location. It's just very disappointing that the company doesn't put in effort to bring the complex up to contemporary standards. They will need to make some changes if they want to continue to contend with much nicer places such as Gateway.

    Manager

    5/1/2024

    The Residenz
    Hello there, thank you for the review of The Residenz! While we appreciate the high star-rating, we also value your input and suggestions. We've recently updated our outdoor volleyball court and installed a pet washing spa as well. We realize not everyone uses these amenities, but we do our best to take all of our resident's interests into consideration. We are constantly investing in the community; it just takes a long time to see the progress because the changes are often incremental and not a complete overhaul resulting in a drastic change. Thank you for the feedback.
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    8/26/2023

    Too many Fees, things break frequently.

    While living at the residenz we were harassed by one of our neighbors who would left multiple notes on our car windshield. Our car was keyed on all four doors. One tenant started allowing their dog to both urinate and dedicate in the hallway. In response to the third event a notice was sent out that for every incident following, any one in the complex with a pet would be charged an extra $40 cleaning fee. The drip in our kitchen sink was never fixed even tho maintenance does multiple upkeep inspections throughout the year, which feels invasive. Drains, and appliances broke frequently. In addition when we moved out we received -$30 on our security deposit. So I’d recommend looking elsewhere.

      Manager

      8/31/2023

      The Residenz
      Hello, and thank you for reaching out. We’re sorry to learn that your experience while living in our community wasn’t to your satisfaction. We pride ourselves on giving the utmost care, and we’re sorry to hear that wasn’t the case. We’d be more than happy to speak with you privately, but unfortunately, we don’t know who you are. We invite you to reach out to us in more detail at ResidentServicesOH@MonarchInvestment.com, so we can make things right. Best regards.
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      2/7/2021

      I have the nastiest, most disrespectful neighbor I've ever lived next to in my life. She purposefully hits the walls and causes noise every day at all hours. When I complained to the passive aggressive ladies in the office they said it was "air in the pipes." I've experienced air in the pipes before and this is NOT what this is but they are continuing to use this excuse to not address the situation. So now I'm paying over $1000 every month to live next to a monster and be stuck with a staff that doesn't give a rat's a$$. For what I'm paying, this situation should have been resolved the first day I mentioned it. Beyond dissapointed.

        Manager

        2/8/2021

        The Residenz
        Hello anonymous, I appreciate your honesty in sharing what has been your experience at our community. My sincerest apologies regarding your worthy concerns- please know that our team is working diligently to finding a successful solution. Your loyalty means a lot to us, if you have additional feedback or would like to discuss this further, please don’t hesitate to reach out via e-mail at residentservicesOH@monarchinvestment.com. We're here for you and we appreciate you.
        Review Author Icon

        anonymous

        Resident 2020

        7/2/2020

        I've been here since 2014, love it here, the staff is very professional, maintenance comes when needed, haven't needed them for a to everything, love walking around Lincoln park and the fraze. The pool is excellent this year.

          Manager

          12/2/2020

          The Residenz
          Thank you for your feedback! Please let us know if there is anything else, we can do to make your stay here more enjoyable.
          Review Author Icon

          ??_?638

          Resident 2019

          9/21/2019

          A very unpleasant is I moved in Residenz at may, after that we found water in the dishwasher(I upload the photo), and sometimes the water in the dishwasher will leak out. that's why I put a plastic bowl under the dishwasher. we email the office at June 25?No response, no one came to our house to repair.Today is September 21st?the photo was taken today. Another unpleasant thing just happened today, when we drive our car to office to notice our issue, we were sent away in a few words. They just tell me do not use the mixer and dishwasher, and they also tell me they already know that. Today is September 21? I just want to know when they come to fix this issue? when they come? I will update???By the way, the staff in the office really not friendly! Maybe they just treat ethnic minorities like this... who knows.Very bad experience?neglected and unrespected. But neighbors are very friendly and it is close to police department, your safety can be guaranteed.

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            31779

            prospectiveVisited 2019

            6/21/2019

            What is this, The Residenz? Your tenants have complained but still you leave this nesting place for snakes, mice, and who knows what else??? I would be ashamed to just mow around this in MY yard! Please explain.

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              anonymous

              Resident 2015 - 2018

              11/18/2018

              Lived there for 3 years. Very nice area, energy bills were surprisingly low. A Residenz employee lived below me and stunk up my apartment with the stench if weed, but I guess if your ok with that what ever. Residenz now has new owners however and I felt like they were the type to take advantage of tenants. I left because I felt it was going down hill. 2 years ago I would have suggested anyone to live there. Now, I can't say the same.

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                anonymous

                Resident 2013 - 2016

                2/3/2016

                The best thing about living here is not being in the actual apartment- it's the location of Lincoln Park, The Fraze, and proximity of shopping/airports/grocery store. The apartment buildings: older on the inside than they appear. For instance after a heavy rainstorm, the ceiling in our living room developed a leak and was wet from the patio door to the dining room. The servicemen attributed it to the old patios that allow water to leak in. Also the middle beams that are rotting we were informed are just for show and it has nothing to do with the structure of the patio...and are therefor not worth replacing even if they're green and rotting out? The apartments themselves consider average but NOT WORTH YOUR MONEY! The Residenz charges so much because of their lucky location. Also be prepared that they do not enforce breed restrictions. I have seen a great dane, great pyrenees, and mixes that appear pit bull. Very few people pick up their dogs poo, which is a huge con. The Residenz does encourage it with many doggie bag stations throughout the grounds but it is not enforced.

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                  SteveDint41

                  Resident 2011 - 2015

                  11/25/2015

                  If you are looking for a great apartment in the Dayton area, The Residenz needs to be on the top of your list. One of the best decisions in my life was living here. There seems to always be something going on with events at the clubhouse and music/festivals at the Fraze. Personally, my wife and I enjoyed walking around Lincoln Park and the neighborhoods surrounding us at night. This area is the gem of Kettering and I can't say anything bad about it. Lastly, the staff is very good at communicating and I always felt like an important tenant. If you aren't in a position where you can call them, they respond quickly to emails. Do yourself a favor and make the move to The Residenz.

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                    anonymous

                    Resident 2014

                    12/14/2014

                    This apartment is NOT worth moving to. If I could choose a different place I would. From the staff being rude, to the poor maintenance services, crowded traffic not to mention the loud noise from the Fraze pavilion, I would seriously consider living somewhere else. I have other neighbors who feel the same way and have left. Overpriced, poor maintenances services, loud, unfriendly staff.

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                      CgW1980

                      Resident 2011 - 2014

                      11/3/2014

                      I have lived at the Residenz for over 3 years now and LOVE it! Maintenance and the office are always so nice and professional. Any issue I have had, which is few, they have treated with the utmost urgency and care. There are always familiar faces in the office since the staff has been here for so long, but even when new people have come in, they treat you like they have known you forever. The neighborhood is extremely nice and quaint. I wish it was a little closer to the highway, but everything I need is right here. I've met so many nice people here too, it has a great sense of community. I definitely recommend this community!

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                        anonymous

                        Resident 2010 - 2014

                        4/12/2014

                        I have lived here for several years and really enjoy it. I have gotten new windows and the parking lot has been replaced as well. I have had a few minor issues and maintenance is always courteous. The office staff is always great and go above and beyond to accommodate everyone. Overall I don't think you could find a better place. I would say the only con is parking is sometimes limited.

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                          Cowboy11

                          Resident 2012 - 2013

                          12/2/2013

                          Couldn't find a better place to rent from in Kettering. The apartments are routinely updated with new appliances and scheduled maintenance is performed on schedule. The office staff is the best around. Friendly, knowledgeable, and willing to do just about anything for you. The apartments are spacious and well laid out. The maintenance guys are outstanding. They respond to work orders promptly and are highly knowledgeable in all faucets of their job. I would highly recommend this apartment community to anyone looking for a great place to live.

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                            anonymous

                            Resident 2011 - 2013

                            12/2/2013

                            This place is a NIGHTMARE!! The construction is poor and the entire apartment is slanted to one side. The wiring is downright dangerous. They are violating the fire code left and right, including missing an exit sign that was noted 2.5 years ago to them!! The wires from it hang down from the ceiling in the doorway. There is no way that is up to code. The neighbors are all noisy college kids with no manners. NO ONE picks up after their dogs. The parking is a mess and you often have to park multiple buildings over. The leasing office staff are RUDE and DISRESPECTFUL. They treat you like you are an idiot and they are better than you. There is ZERO professionalism. I have finally decided to break my lease. Thank god for that. I did not want to spend the money to do it, but I will do anything to get out of here. RUN AWAY!

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                              Badr_

                              Resident 2013

                              8/31/2013

                              I have lived one year in The Residenz and I decided to renew for other year because it is really nice and quite place to live with so many trees that I felt like I lived in a forest.

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                                anonymous

                                Resident 2012 - 2013

                                8/17/2013

                                I have lived here for a year and recently renewed my lease. My next door neighbors have been here over 20 years! The apartments were built in the 80s, but seem to be well kept. The ladies in the office are friendly and helpful. I like the maintenance guys. There may not be enough of them (only downside to this whole place). They seem to be on top of emergencies, but occasionally it takes them a few days to get to the non-emergencies. A bigger deal to me is that I do trust them to enter my home when I'm away. The best thing about this apartment complex is location. It's surrounded on three sides by single-family residences. The other side is an amazing city park with a wonderful amphitheater (Fraze Pavilion) that actually attracts great bands. Going to walk over and see Tony Bennett this month...saw Sheryl Crow last month...Josh Groban, Steve Martin and lots of classic rock bands have been here this summer as well. In the summer, Lincoln park has fountains and nice landscaping. In the winter, they fill the fountains with Christmas trees and string… See More>
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                                  anonymous

                                  Resident 2011 - 2013

                                  7/29/2013

                                  My wife and I lived here for 2 years and out of all the apartments ive lived in this one is by far the best.

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                                    Denis206

                                    Resident 2007 - 2013

                                    7/25/2013

                                    I am currently moving out after 5 years at the Residenz due to a housing upgrade that was presented to me, not because of anything wrong w/ this apartment community. With that being said I can say my experinence with all aspects of my stay here were more than excellent. The whole staff from management to maintenance were more than accomadating with any needs I had, which were few and far inbetween. The staff provided summer, christimas and monte carlo events and provided food and prizes for all that attended. The grounds are maintained very well along with the pool area. All and all I would highly recommend the Residenz to anyone looking for a clean, safe and affordable spot located in a above avergae proximity with parks, concerts and dinning all just a short walk from the grounds. Job well done guys, going to miss the team that ran the site.....THANK YOU!

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                                      anonymous

                                      Resident 2012 - 2013

                                      6/26/2013

                                      The Residenz is an overpriced dump. The maintenance is never done correctly and that's if they ever get around to it. Things are cheap and break constantly. The celiing over my bathtub leaked and it was never repaired over the next 7 months I lived there. The ceiling was bowed down and pieces of it dropped down. The neighbors are all college kids who have no courtesy and are loud and inconsiderate. I complained and tried to discuss it with them but it never stopped. The pool is full of college kids who don't live there and drink beer in the pool all day. And NONE of them ever get out to go to the bathroom even though they are drinking beer n there all day. No one picks up after their dog. The place is a dump avoid it. Too bad because the neighborhood is great.

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                                        anonymous

                                        Resident 2011 - 2013

                                        1/29/2013

                                        I rented a two bedroom apartment for over a year. The grounds are a mess and upkeep is non existent. The outside paint is peeling and moldy. In the summer the pool is filled with beer drinking non resident college kids-good luck getting a chair they all invite all their non rent paying friends over. By the way, they drink beer in the pool all day and NEVER get out to use the bathroom-gross! The dog owners allow their dogs to use the bathroom all over-very few clean up after their dogs-it's disgusting. There is mold in all the apartments and I had a water leak over 5 months ago over me and to date, they have NOTHING to clean up the mold or even try to cover the huge water stain on the ceiling. I waited three weeks to get my garbage disposal fixed and a light bulb put in a carport. I had to call three times to get it done. The last straw was the loud rude college kid neighbors who moved in over my head and woke me up repeatedly after midnight by running the vacuum, loud parties, building something, running and jumping on the stairway etc. Management was… See More>
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                                          anonymous

                                          Resident 2000 - 2012

                                          10/10/2012

                                          I would rate the RESIDENZ as one of Kettering's WORST in terms of SAFETY and PROFESSIONALISM of staff, as well as basic HONESTY. Regarding safety, it was inadvertently discovered by none other than the Kettering Fire Department that this place was not up to code with their fire alarm protection system and corrected this dangerous situation ONLY when FORCED to do so. This was witnessed by me and other residents in the building. I found Residenz staff to be dishonest; not at all trustworthy; surprisingly vengeful and vindictive when the situation above was brought to light. Surprisingly, I found the Manager leading the pack, spewing venom about me, designed to intentionally inflict extreme emotional distress and do as much harm as she possibly could, since I had made the 911 call when the alarm system malfunctioned, due to no back up batteries in the battery box and the worst mess of OLD corroded, tangled wires that could not be untangled by Firemen who responded to this call; and, even worse, when called at that time to respond and be accountable, the Residenz's so-called 'Emergency Staff' remained unresponsive and continued to be unresponsive throughout this emergency for three days. Out of… See More>
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                                            anonymous

                                            Resident 2012

                                            8/17/2012

                                            I loved being able to call the Residenz home for three years. The place is clean and well kept, with beautiful landscape and right next to the Fraze Pavilion. I highly recommend the Residenz to anyone moving to the Dayton area

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                                              dogplustwo

                                              Resident 2012

                                              8/14/2012

                                              Lived at apartments under three mangererships, and several owners, over the last 14 years. Yes we like it here, however things have changed. 1. Maintence crew is dedicated, but needs more oursourced help as opposed to all insourced. 2. Security on grounds lacks over the years, none on site. 3. Trim on buildings and gutters in need of repair in many places. 4. More and more Student population as opposed to long time residents Good: Management is responsive Office staff very friendly and responsive. Maint. Crews very good, yet very overworked. Location Great Recreational faclities are good and maintained well.

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                                                RedandWhite10

                                                Resident 2011 - 2012

                                                8/2/2012

                                                I lived at The Residenz for 15 months and I absolutely loved it. The location is great and the property is really well maintained. When my AC unit stopped working last summer, within 2 hours of calling the office, maintenance had installed a new AC unit already. The maintenance team is fantastic and the women working in the leasing office are very friendly. The neighbors in my building were quiet. The one time I had a problem with a barking dog, the office took care of it for me. I always felt safe and enjoyed my time living there. When I was relocating and looking for a new apartment, I learned that The Residenz had set the bar pretty high for me. It was difficult to find something comparable to The Residenz. The only reason I moved out was because I relocated to a different city, otherwise I would still be happily living there. The only drawback is that it is a little more expensive that other apartments I have seen in the area, but I think it is well worth it.

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                                                  anonymous

                                                  Resident 2011 - 2012

                                                  5/6/2012

                                                  Well maintained and managed

                                                  I have lived here for almost a year, and I don't really have any major complaints at all. The office staff is very professional and friendly, neighbors (at least in my portion of the complex) aren't overly noisy. Overall it is a very pleasant place to call home, and location is probably one of the best perks. It's well within walking distance (15 minutes) of Trader Joe's and the rest of Town and Country Shopping Center, Kroger, Dorothy Lane Market, and the public library. It's also close to the bus line. You will also be right across the street from the Fraze Pavilion and the summer concerts can easily be heard from your patio. Maintenance is generally quick to respond to issues. When my heat was out last fall, they came down within about 20 minutes of contacting the office. We also got brand new windows installed last fall. My DPL and Vectren bills together probably totalled only about $65-70 per month. Water is a per resident fee, currently $16 per month. Trash and sewer are included in rent. I have never felt unsafe or threatened in any way here, I've also never seen the police here responding to problems. The… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Floor Plan A

                                                    1 Bed, 1 Bath | 737 sq. ft.

                                                    $994 - $1,154

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Floor Plan B

                                                    1 Bed, 1 Bath | 755 sq. ft.

                                                    $1,014

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Floor Plan D

                                                    1 Bed, 1 Bath | 860 sq. ft.

                                                    $1,094

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B-
                                                    B-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings

                                                    Noise

                                                    3.5

                                                    Grounds

                                                    3.5

                                                    Safety

                                                    3.5

                                                    Office Staff

                                                    2.0

                                                    Maintenance

                                                    2.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $30. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $30. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Flexible Monthly Rent Payments with Flex Rent
                                                    • Gated Access
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pet Wash Stations
                                                    • Pool
                                                    • Refrigerator
                                                    • Vaulted Ceilings
                                                    • Volleyball Court
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                                                    Leasing

                                                    The Residenz Apartments in Kettering, OH offers beautiful 1 and 2 bedroom apartments and 2 bedroom townhomes. All of our apartments have a washer/dryer connection, patio or balcony, and even more features! Our apartment community is tucked away among the trails and gardens of Lincoln Park and Kettering Central Park. We offer a relaxed natural setting, sophisticated urban shopping, outstanding culture, and recreation events just steps away from the Fraze Pavilion! Get away from it all in our beautiful chic, upscale apartment community where we offer a sparkling resort-style swimming pool, beautiful clubhouse, business center, covered parking, and much more. With easy access to freeways, Town and Country Shopping Center, The Greene Town Center, and the Mall at Fairfield Commons, The Residenz Apartments is the best location in Kettering, OH.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Monarch Investment & Management Group

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 43 number of votes by renters, The Residenz is currently rated 3.6 out of 5 stars.
                                                    The Residenz is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    The Residenz is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Residenz is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Residenz is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Residenz is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Residenz is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.5 days to their community reviews in the past year.
                                                    Monarch Investment & Management Group
                                                    Cats Allowed
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Residenz

                                                    July 2024

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                                                    The Residenz is a 737 - 1,195 sq. ft. apartment in Kettering in zip code 45429. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $994 - $1,529. Nearby cities include Bellbrook, Centerville, Sugarcreek Township, Moraine, and Dayton.

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