Kensington Ridge Apartments
#16,307 #2 #401

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Kensington Ridge Apartments

710 KENSINGTON COURT, Middletown, OH 45044
(52 Reviews)
$875 - $1,059/mo

Reviews

(52)

3.2 rating

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52 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2017 - 2023

10/3/2023

Crappy place to live

This place sucks do not live here. I’m keeping my thing anonymous for a reason since if you give a bad review they come at you very unprofessionally. This place is nothing but problems. Please block out all the good reviews as they ask around for them and money off your rent if so. These apartments are nowhere near worth the price you pay for them. The “newly” updated apartments have tons of problems, from you just moving in and not even 5 minutes later seeing roaches crawling around. These apartments everywhere are infested and it’s absolutely disgusting and unhealthy to live in. This place is absolutely disgusting and I honestly wouldn’t recommend it to anyone. They say there is a park on the website but it’s just a rusted old slide and random rusted bars from where there used to be a park. Your kids can’t even enjoy the so called “park” because it’s an unsafe slide. Also on the website says there is community laundry.. there isn’t so don’t let this place fool you. If you don’t have a washer and dryer hook up then you have to go to a laundry mat. The central air is terrible… See More>
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    anonymous

    Resident 2022 - 2023

    10/2/2023

    Meanest managers of a complex I’ve ever lived in.

    Horrible management. Spoke down to their residents, passively aggressively blamed the residents for their own fault issues. Never took the time to get the pool open correctly. Only wanted to enter my apartment when I want there. Sent their tow truck driver to purposely try to take my car.. thanks to my neighbors who’ve had worse issues than me stopped them thank God. Told them about issues… not my fault the plumbing wasn’t working correctly but apparently it was to them. The ac unit barely worked… that was my fault too?! They had fumes blowing into my air vents and said,, just deal with it. I got sick and headaches from the mold in that place as well as the fumes. Someone parked in the grass and accused it of being me/ my boyfriend… and when they found out it wasn’t they just badgered us… no apology one time. Rude, unprofessional, and bc they take it personally I bet I won’t get my deposit. Thing is… mold is ALL OVER THE HOUSE FROM THEM NOT FIXING IT TO BEGIN WITH. They covered it up so they wouldn’t have to pay. Like I said… rude, unprofessional, mold, garbage always thrown everywhere.… See More>
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      Rickeshia_u

      Resident 2018 - 2023

      2/7/2023

      I have lived here for almost 5 years, Kailey and Jamie both which are great managers are very kind, the level of care and concern for their residents speaks great volume. I never not once had a problem with maintenance which is Devin and Jeff keeping our Apt. in great working condition. I also enjoy both the pool and Christmas events, they always find ways to give back to the Kensington Ridge Community with gifts and prizes as well as Blessing other organizations. My statement above gives great reason to why I haven't moved, its hard to find these four individuals any where else.

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        Barb_F

        Resident 2010 - 2023

        1/4/2023

        Peaceful and Friendly

        I have lived here for 12 1/2 years. There were some bumps in the beginning, but all aspects are much better now. The Property Manager, Jamie is kind and helpful with a very quick response to any issue you may have. Maintenance, Jeff and Devin are also quick responders. 30 minutes to an hour is very quick. They too are kind, helpful and friendly. I work from home so I need a quiet environment to work. It's normally very quiet and peaceful. The mature trees block out a lot of traffic. I am just one block from the main road that runs through Middletown. I have zero complaints. Everything is online now. You can pay rent and enter a service call, all on the same site. It is so convenient. I highly recommend Kensington Ridge if you want to live in a quiet and peaceful place. Outdoor upkeep is done efficiently. In the Summer the lawn is maintained and in the Winter they shovel the sidewalks. Very nice indeed.

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          Jaiden_G

          Resident 2021

          1/16/2021

          We just moved in and we absolutely love it! It was such a smooth move and everyone here is so HELPFUL and nice , and just down to answer any questions or fix anything we need, definitely made our move so much easier !??

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            anonymous

            Resident 2015 - 2019

            1/3/2020

            To call my experience here a nightmare would be an understatement. And beware, I have previously been offered short term discounts for writing a good review so you should take glowing reviews with a grain of salt. This place is old and falling apart. I had to call maintenance perhaps 3 dozen times in the 4 and a half years I lived there. They don't consider things like running water, proper drainage, or even heating/AC an emergency so be prepared to wait sometimes weeks to get these problems fixed. The walls are paper thin and they are making it worse by putting in cheap laminate floors instead of carpet which amplify the echoes from footsteps coming from upstairs. The pool is almost never open during the summer for one reason or the other which is sad considering you can expect to be without AC for a period each summer. They rent to some very questionable individuals including drug dealers. The trash dumpsters are gross as they are typically full the day they are emptied as the maintenance staff fill them with discarded furniture and mattresses leaving the curb as your only area for rotting trash. I will say to their… See More>
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              anonymous

              prospectiveVisited 2019

              10/4/2019

              I would highly recommend Jamie to help you with all of the things you need like applying, touring the properties, and anytgung else. She is the nicest most helpful person. They all are, i love the office staff! I would highly recommend this place to all of my friends. Very nice and quiet place , friendly neighbors.

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                Annels_D

                Resident 2019

                6/6/2019

                It great to live here in pies without having any problems or difficulties with tranquility and peace, love and harmony that all I need.sisterhood,friends,community I'm a want to be a independent women

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                  JordanC2323

                  Resident 2018

                  11/4/2018

                  Great place to live! Great location and apartments! Local commute to 75 as well as many restaurants nearby. Maintenance is great and the apartments are nice. They have treated me very well ever since i have been here.

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                    anonymous

                    Resident 2018

                    7/5/2018

                    I would highly advise anyone not to move into this community. Our unit did not have new carpet and for about a month we had to deal with urine odor in our apartment. Per staff "the previous residents didn't have pets or kids so it couldn't be urine." However, when the carpet company came to "CUT OUT THE SMALL PATCH WITH THE ODOR" per request of office staff, they found that the ENTIRE carpet and padding needed replaced due to urine (we have multiple pictures). So if the previous residents didn't have pets or kids then that urine came from an adult. Also, beware of maintenance. Everything in the apartment is cheaply rigged for temporary use.

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                      chasmin95

                      Resident 2017 - 2018

                      3/30/2018

                      I love this community because it is very peaceful. Neighbors are respectful and the staff is very helpful. All stores are just minutes away. And the pool is a clean and calm place to be in the summer.

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                        Kryswest17

                        Resident 2015 - 2018

                        2/9/2018

                        Run far away and do not live here! You’ve been warned!! I have been a resident for about 2 years now and let’s just say my experience has been the worst ever. I would have moved a long time ago if my family could afford it. First off the windows are paper thin. We were promised new windows by heather and that never happened. Some of my windows still don’t even have screens. Maintenance is a nightmare and nothing ever gets fixed. I went almost the entire summer with no a/c. They even tried to make us buy our own window units until a new manager came and finally bought window units. She was a nice lady who cared about the residents and now she’s gone so the place is back to rots. They can’t keep a good office team because the owner is a slumlord. I also found out by a neighbor that while many of us were suffering last summer the owner paid for ONE of my neighbors to be put in a hotel because she had no a/c. That isn’t fair when me and a few of my neighbors didn’t have a/c so why did the owner… See More>
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                          anonymous

                          Resident 2015 - 2017

                          10/17/2017

                          We first moved into Kensigton Ridge in 2015. I liked it at first, but then the A/c went out it took 3 days for them to fix it, then in the winter of 2015 into 2016 our heat wasn't working and it wasn't fixed for a day or two. I over looked that and we renewed our rent. However now we have old windows that don't hold in heat/ A/c well, so our electric bill is sky high. We had to call the police once because some guy on drugs (we think from a different apartment complex) somehow wondered over to our patio and tried to attack my husband. There's not enough parking spots where our apartment is, so we are constantly rushing home just to park close to where we live. Also I wish they would update the bathrooms. Nothing is worse then have old dirty mirrors, bathroom cabinets that don't close right, and toilets that don't flush great sometimes. The staff is always super nice though, and the new manager is trying really hard to turn things around. Most of the problems I had were with the old manager, so I am hoping I will see these apartments… See More>
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                            Dragon2838

                            Resident 2017

                            4/21/2017

                            Kingston Ridge Apartments is a great apartment complex bug free great pool and great staff have enjoyed my stay and will continue onto my lease is up.

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                              josh.carr

                              Resident 2015 - 2017

                              4/14/2017

                              I moved my wife here when i got deployed in 2015 they were beyond helpful with that transition of getting our place set up for her. As i got out and moved back we switched units and every time we had a concern or question the staff was right there to help us. I have seen all the improvements they are making around the apartments and it is for sure not the old arlington arms that it used to be its better. For the price, Quality of the units and staff you cant go wrong here i would highly recommend Kensington Ridge.

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                                Dkgraham1960@aol.com

                                Resident 2016 - 2017

                                3/29/2017

                                I love living at Kensington Ridge. The staff are nice and easy to work with and management is awesome. Very quite and clean. If you are looking for a place to rent this is the place. Check them out.

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                                  thomas111

                                  Resident 2016 - 2017

                                  3/15/2017

                                  I have lived here for 6 months, moved in October, 2016. Management does a really good job at keeping the community clean and clutter free, safe and friendly! I chose to look here because of the easy highway access but after doing a walk through of the property I couldn't even bring myself to look anywhere else in the area. Hands down great staff, spacious units and for the price, it's unbeatable! Look here first and don't waste your own time!!!

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                                    Denzal123

                                    Resident 2015 - 2017

                                    3/14/2017

                                    Hello I have lived here for two years in a one bed rm...Enjoy the Apts very much..Love the swimming pool in the summer time.. Office & Maintenance employees are very prompt & Knowledgeable...I would recommend renting here Kingsington Ridge Apts. Thank You very much..

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                                      Lorilou76

                                      Resident 2015 - 2017

                                      3/14/2017

                                      My name is Lori & I've lived here for over 2 yrs. Its the perfect place for my 17yr old daughter & I. They are always quick to fix anything. The pool is very nice & well maintained. The office manager Heather is great. I would highly recommend these alpaetments to anyone!!!!!!

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                                        Percie Wright

                                        Resident 2017

                                        3/8/2017

                                        My name is percie & I stay here on at Kensington ridge and it has been one of the best experiences of my life living here , this apartment was my first and definitely in my opinion the best in Middletown , the land lords are very generous & they do care about there residents , I've been here for a year and haven't had any problems with the employees & staff or land lord as well as it's more like a big family here most everyone that's stays here knows each other . So very safe environment & if u like peace and nature it's here as well very quiet . It's near a lot of restaurants as well and stores are walking distance , I love it here & appreciate the staff very much ! & and I truly can say that I definitely recommend here guys if your in Middletown come here ! Make it a first option !

                                          Manager

                                          3/9/2017

                                          Kensington Ridge Apartments
                                          Thank you for taking the time to write a review about our community. We strive to create an environment that all of our residents are happy and comfortable calling home. As far as the staff goes we feel a closeness to all of our residents and so your statement regarding a family atmosphere is beautiful and appreciated.
                                          Review Author Icon

                                          Tony Lee

                                          Resident 2016 - 2017

                                          2/9/2017

                                          Kensington Ridge Apartments was a good place, close to the my school. Bedroom is large, Call him to de-worming is also very timely. I will recommend this apartments.

                                            Manager

                                            3/9/2017

                                            Kensington Ridge Apartments
                                            Thank you for recommending our community. We appreciate it!
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                                            Aileasmommy

                                            Resident 2016 - 2017

                                            2/6/2017

                                            I've lived here for a year now. And love it nice town home with lots of room. Love the location. Very quite and friendly neighbors and staff for the price you can't beat it. Maintenance is always on time when you need them to come out it's all around a great place to live

                                              Manager

                                              3/9/2017

                                              Kensington Ridge Apartments
                                              Thank you for your kind words and review.
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                                              djjohnnymack

                                              Resident 2012 - 2017

                                              1/17/2017

                                              I love the apts here...I have lived in two different units, I live in one of the open floor plan townhouses now. I have enjoyed the apts. very much... Maintenance is very prompt and knowledgeable....I would advise anyone to compare location of this property to others ,it is in the middle of town close to everything and has a awesome swimming pool, see pics.....Thank You!

                                                Manager

                                                1/18/2017

                                                Kensington Ridge Apartments
                                                Thank you for taking the time to respond and the pictures of the pool are amazing. We had a great summer at the pool and really enjoyed the BBQ. We are glad you are pleased with our community.
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                                                anonymous

                                                Resident 2015 - 2017

                                                1/17/2017

                                                I have lived here for over a year. Had one problem Christmas day water pipe busted, but management got on it rite a way and had it fixed in no time. I would suggest and recommend Kensington Ridge to my family and friends. The office staff is friendly, the maintenance personal is professional and polite with they need to come into your apt to do work. I only hear my neighbors once in awhile with child is jumping around and being a child like they do, but that's not for long .

                                                  Manager

                                                  1/18/2017

                                                  Kensington Ridge Apartments
                                                  Thank you for your comment and for your understanding with the broken water pipe. We were so sorry that it happened on Christmas Day, but we are glad that we got it fixed quickly for you. We're glad that you are satisfied with our staff and comfortable in your home.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2015 - 2017

                                                  1/16/2017

                                                  I have been here for nearly 2 years. The community has been quiet and is close to my work. I have had two issues in my apartment since I have been here (garbage disposal not working and needed new blinds replaced in one of my bedrooms. Maintenace fixed both the same day and the property manager called to make sure I was satisfied with the work that was done. My son enjoys the pool in the summer and I do too because it is so close. The pool monitor keeps the pool area looking great and they even had a community BBQ with amazing food this summer. I would recommend Kensington Ridge to anyone looking for an apartment in the area.

                                                    Manager

                                                    1/18/2017

                                                    Kensington Ridge Apartments
                                                    Thank you for your review and we are glad that you enjoyed our community events and are satisfied with our staff.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    1 Bed, 1.5 Baths

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    D-

                                                    Review Ratings

                                                    Noise

                                                    1.5

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    1.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C+

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Some Units
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Covered Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Weight Limit: 25lbs
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                    Other
                                                    • Community Center
                                                    • Pool
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                                                    This community is managed by

                                                    Piping Rock Partners

                                                    D
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                                                    Communities
                                                    2

                                                    Questions & Answers (2)

                                                    Jasonmorgan
                                                    Asked on: 05/02/2020
                                                    Q: Cani rent it
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 52 number of votes by renters, Kensington Ridge Apartments is currently rated 3.2 out of 5 stars.
                                                    Kensington Ridge Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Kensington Ridge Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Kensington Ridge Apartments is rated 1.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Kensington Ridge Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Kensington Ridge Apartments is rated 1.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Kensington Ridge Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Piping Rock Partners
                                                    Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Kensington Ridge Apartments

                                                    July 2024

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                                                    Kensington Ridge Apartments is an apartment in Middletown in zip code 45044. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,059. Nearby cities include Franklin, Monroe, Springboro, Germantown, and Liberty Township.

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