Review History for anonymous

Valley Brook Apartments


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anonymous

Resident

3/27/2012

THe property manager insulted me, saying that I couldn't see that I didn't clean because I didn't put in enough light bulbs. she lied to me about getting my deposit back if I cleaned the apartment. she took advantage of the fact that I that I had just gotten out of a divorce and needed somewhere cheap to live. What she did in taken my deposit back was wrong. Deposits are to be taken if there is damage other than normal wear and tear. She told me the reason that you took it was because I forgot 3 wine bottles in the cabinets that I WIPED down. They were forgotten because I moved them into the cabinet so that I could mop. Out of sight out of mind. It was that last thing done before I left. I cleaned all the marks off the wall except a few minor marks in the closet. There was NO damage done by me as she stated. The carpet was left the way I received it with not additional stains. she also stated I forgot to wipe of the refrigerator... of course I wiped it down after I moved my belongings off it. These were the only offense she gave me. THOSE were EXCUSEs TO NOT GIVE ME MY DEPOSIT ARE REFUTABLE AS WELL AS RIDICULOUS, THE FACT STANDS THAT I LEFT THE APARTMENT IN THE CONDITION I RECEIVED IT AND ONLY HAD NORMAL WEAR AND TEAR. I DESERVE MY DEPOSIT. AS A COMPANY IT IS their JOB TO GET THE APARTMENT READY IF they WANT IT EVEN CLEANER OR IF they WANT TO CHANGE SOMETHING. IT WAS NOT IN MY CONTRACT TO PAY TO HAVE IT RE CLEANED AND HAVE THE CARPET RE CLEANED. she LIED AND DECIVED ME BY GIVING ME A CONTRACT THAT DID NOT DEPICT YOUR TRUE INTENTIONS. THOSE $150 AUTOMATIC CHARGES SHOULD BE INCLUDED IN THE CONTRACT. I have witness to the state of my apartment when I left, they are upstanding citizens with reputable jobs. I DO NOT appreciate being taken advantage of. I am a hardworking woman. I do appreciate being insulted and taken advantage. I have recieved no response from this property manager except to accuse me of writing lies. She said she would provide statements of the cleanings and has not done so. She will not answer my calls, or emails....WORD TO THE WISE no one told me about these things but i don't wish anyone to be taken advantage of like this. choose wisely paying $150 to have the apartment complex CLEAN is not something people should have to do in this economy. THat's not my business it's theirs i shouldn't have to make a donation to their flip the apartment fund.

    Review 19 out of 29

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    Valley Brook Apartments

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