Berkeley Park at New Albany by Cortland

5185 Sulgrave Drive, New Albany, OH 43054
5185 Sulgrave Drive, New Albany, OH 43054
  • Receive a reduced deposit of just $49 on approved credit!* Up to $200 in savings! Schedule your tour today!

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Berkeley Park at New Albany by Cortland

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 83 
Reviews
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4.6National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.1
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.7
Work Order
Our team's performance in responding to service requests.
70%RECOMMENDED
THIS PROPERTY
VS
66%CITY AVERAGE

Ratings & Reviews (83 Reviews)

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AVERAGE RATING
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Berkeley Park at New Albany by Cortland Manager

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michael.kearse • Resident 2019 - 2020 Recommended
Reviewed 02/18/2020
We arrived in Columbus/New Albany in June 2019 and have absolutely loved our place in Berkeley Park. We have always felt our two young kids to be very safe in the community. We had no surprises or bad experiences here and have been completely happy. Kelsey… See More
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Suzanne_H793 • Resident 2020 Recommended
Reviewed 02/15/2020
I have been here a month and could not be happier. From the staff to the maintenance team, this move was easy and stress free. My 2 little dogs are loving it here too! Thank you Kelsey and Elana for taking good care of me. The… See More
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Kayla_B532 • Resident 2020 Recommended
Reviewed 02/13/2020
We recently moved here from Georgia and we could not be happier with how quiet and peaceful Berkeley is! We rent a 2 bed, 2.5 bath apartment that is extremely spacious and just beautiful. The community also provides numerous areas, within walking distance, for our dogs… See More
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Resident 2019 - 2020 Recommended
Reviewed 02/12/2020
Berkeley park is by far the best place I have rented from! I can't say enough good things about the complex. The townhomes are spacious, all the finishings are brand new and updated, and it truly felt like a home I owned rather than a place… See More
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Resident 2019 - 2020 Recommended
Reviewed 02/12/2020
We've been here for about 4 months now and we love it. Alanna and Kelsey are the cutest and sweetest people and both are very professional. I feel really safe in our neighborhood and as much as we order from amazon, i have never had to… See More
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Resident 2019 Not Recommended
Reviewed 11/11/2019
Aesthetically, the apartments are great. We were excited to move into an updated community but we've had issues ever since we moved in 6 months ago. We moved into an apartment that reeked of urine and it took months to have the carpet replaced - management… See More
Berkeley Park at New Albany by Cortland Manager11/13/2019

Hello, we are so sorry to hear about your experience here at Berkeley Park. We always strive for the best when it comes to our homes, and exceeding our residents expectations. It seems that we have dropped the ball here. Please feel free to reach out to us at 614.855.8498 or [email protected] that way we can further address these issues. - K. Romanyak, Resident Experience Manger

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Verified Resident 660770 2017 - 2019 Not Recommended
Reviewed 07/05/2019
Very poor service when some thing at home stuck they didnt response on time and not doing properly way!!! We are requesting to patio in very poor condition for last year they till date didnt fix it every time they gave excuses and till date not… See More
Berkeley Park at New Albany by Cortland Manager07/07/2019

Hello, We truly appreciate your honest feedback, but are disappointed to learn that your experience here at Berkeley Park has not met your expectations, nor our own. We will take this opportunity to improve. Please reach out to us at (614) 855-8498 at your earliest convenience and we will do our best to resolve this with you. A. Morgan, Community

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Verified Resident 657125 2018 - 2019 Recommended
Reviewed 06/26/2019
The teams have made the stay most comfortable. They strive to make things better for residents by being most proactive. The maintenance teams go over and beyond to help. A suggestion: To stack the freezers with soda or water.
Berkeley Park at New Albany by Cortland Manager06/26/2019

Valued Resident, Thank you for your kind review! We are happy to pass along your comments to the maintenance team here at Berkeley Park at New Albany by Cortland! Thank you for your suggestion. I will fill the water cooler drawers with bottled water every Monday. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! A. Morgan, Community Manager

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Verified Resident 655268 2019 Recommended
Reviewed 06/21/2019
Berkeley Park is a great community to live in. Kelsey in the office is incredibly helpful and sweet to work with. She help make my move seamless. The community is to local parks, restaurants and bars. Great access to the highway.
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Verified Resident 650019 2018 - 2019 Recommended
Reviewed 06/08/2019
It is great but maintenance is hard to get in touch with and the office staff is always changing. And the prices just keep going up. They are very accommodating but it just seems like the amount of money and hidden fees are more important that… See More
Berkeley Park at New Albany by Cortland Manager06/13/2019

Hi Verified Resident, we appreciate your honest feedback and would love the opportunity to revisit some of the areas of dissatisfaction. Please reach out to us at (614) 855-8498 at your earliest convenience and we will do our best to resolve this with you. A.Morgan, Community Manager

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Verified Resident 644724 2017 - 2019 Not Recommended
Reviewed 05/26/2019
I put in a service request and within 24hrs, the maintenance team had the problem fixed. The maintenance team here at Berkeley parks is top-notch with professional workmanship. I did not renew my lease at Berkeley Parks due to personal reasons, but if there is anything… See More
Berkeley Park at New Albany by Cortland Manager05/29/2019

Verified Resident 644724, we truly appreciate your honest feedback. Thank you for your kind review of our maintenance team; we are happy to pass along your comments. We hope you have a great day! A.Morgan, Community Manager

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Verified Resident 634063 2018 - 2019 Recommended
Reviewed 05/01/2019
Aside from the people who live above me who often stomp hard enough to rattle my walls, I've loved my apartment. I live in a two bedroom, and the apartment itself is very nice. The garage is fairly narrow, so if you have a larger vehicle… See More
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Verified Resident 629860 2018 - 2019 Recommended
Reviewed 04/22/2019
I love the community. They have lots things to do. Yoga, wine and even during Christmas they had a gathering. Its very nice people living here and I enjoy the staff. Its convenient to shopping very quiet and clean. I get my issues solved right away… See More
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Verified Resident 625551 2016 - 2019 Recommended
Reviewed 04/10/2019
Now that weather is warmer and folks are opening windows and patio door, some folks are disrespectful to other by being loud, yelling and screaming and playing loud music. Perhaps a general be respectful and courteous email should go out to the community See More
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Verified Resident 619014 2013 - 2019 Recommended
Reviewed 03/24/2019
A lovely, clean and beautiful location that has nearby highways(161..270..71.) within a minutes drive. You can "walk" (this ol lady drives...lol) to Krogers for groceries, your nails done at EnVoug, your haircut, grab a Wendy's-BurgerKing or Subway, and choose coffee from Tim Hortons(my fav) or Starbucks.… See More
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Verified Resident 615990 2019 Not Recommended
Reviewed 03/15/2019
Nothing............................................::::::::
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Verified Resident 610059 2018 - 2019 Not Recommended
Reviewed 03/01/2019
Issue is not with the service team or the members of this community's team, but with the corporate office that is taking a 'nickel and dime' approach with their tenants. Not covering the cost of water filters for YOUR appliances? This is overhead cost for YOUR… See More
Berkeley Park at New Albany by Cortland Manager03/06/2019

Hi Verified Resident, We appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (614) 855-8498 so we may assist you in moving forward towards a resolution. I look forward to hearing from you soon. Alanna M., Community Manager

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Resident 2019 Not Recommended
Reviewed 02/20/2019
We just moved here not long ago. To my horror, we can literally hear upstairs neighbor talking and walking and i wonder why there is so much movement! Its really frustrating as i cannot sleep and keep on waking up. This is not what I am… See More
Berkeley Park at New Albany by Cortland Manager02/21/2019

Hi Anonymous, thank you for taking the time to leave a review for us at Berkeley Park by Cortland. Your satisfaction is our top priority. Please feel free to reach out to us at [email protected] so we can assist you in resolving the noise concerns you are experiencing.

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Verified Resident 603495 2018 - 2019 Not Recommended
Reviewed 02/12/2019
This place has underperformed expectations from move-in. I wish I had the list of promises in writing. This is the most mismanaged, sloppy place that Ive lived in during 6 years in Columbus. Strongly recommend against. See More
Berkeley Park at New Albany by Cortland Manager02/14/2019

Hello, We're disappointed to hear of the negative experience you had at our community. If you'd be willing to provide more feedback, please reach out to us at (614) 855-8498 so we can assist you further. I look forward to hearing from you and working to turn your experience around. Regards, Alanna M., Community Manager

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Resident 2016 - 2018 Not Recommended
Reviewed 05/26/2018
There is a high turnover rate in office staff and the maintenance team which leads me to believe this company has some serious issues. It also leads to much confusion and conflicting information given to residents. There is also a HUGE discrepancy in the amount of… See More
Berkeley Park at New Albany by Cortland Manager05/29/2018

Hi Valued Resident, Thank you for taking the time to provide us with your feedback, and for sharing your concerns with our team. Our team always strives to provide an exceptional experience and takes your frustrations seriously. In regards to the discrepancy in rent from one resident to another, some residents may be in classic homes vs the renovated homes. The length of the lease and market rate at the time of signing would also affect this. I understand your frustrations in regards to the renovations happening in the community, but believe you will be pleased with the final product. In the meantime, we would like to do everything we can to ensure construction has a minimal impact on your day to day living here. I would appreciate an opportunity to meet with you and learn more about the specific issues you are encountering; this will allow us to work through solutions together. Please contact me at (614) 855-8498 or [email protected] To Better Living, Alanna M., Community Manager

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Welshie02 • Resident 2017 Recommended
Reviewed 12/13/2017
I love this community because it's close to everything and the staff is super friendly and helpful! I have loved living here for the past four months and must say it's one of the best communities in the area.
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Prospective Resident Visited 2017 Recommended
Reviewed 12/12/2017
Great Staff, Great Community and recent renovations look great as well! The price and quality of renovation are very comparable to the area. The staff was very welcoming upon my visit and I look forward to renting here in the near future.
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Resident 2013 - 2017 Recommended
Reviewed 12/12/2017
I've lived at Berkeley Park for almost 4 years and I love it. Now that's it's under new management the upgrades have been amazing. We can't wait for the new clubhouse to open and the new pool area. If you are looking in the New Albany… See More
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Prospective Resident Visited 2017 Recommended
Reviewed 12/12/2017
Toured a newly updated apartment. The staff seemed great and the new finishes looked nice. Great location. Layout of the unit was great. Intend on signing a lease with them once my lease is up in the Spring.
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jnookes1 • Resident 2013 - 2017 Recommended
Reviewed 12/12/2017
We have lived at Berkeley Park for over 5 years and we love it here. Our kids go to New Albany schools so it's very convenient that the school is right down the road. This is a perfect location for families. The staff throws events every… See More
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Features & Amenities

General

  • 24-Hour Emergency Maintenance
  • 24/7 Management
  • Access to 22.5 Mile Walking Trails
  • Albany Village Location
  • Clubhouse
  • Fitness Center
  • Highly Ranked New Albany Schools
  • Move-in Satisfaction Guarantee
  • On-Site Maintenance
  • Pet-Friendly Community
  • Swimming Pool with Cabanas

Pets

  • Dogs Allowed
    Deposit: $300
    Rent: $35
    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
    Pet Limit: 2
  • Cats Allowed
    Deposit: $300
    Rent: $35
    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
    Pet Limit: 2

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Receive a reduced deposit of just $49 on approved credit!* Up to $200 in savings! Schedule your tour today!

1 Bedrooms, 1 Bathroom

  • Price

    $1,137 - $1,739

  • SQ. FT.

    721

  • Available
    Avail.

    5 Units

  • Model

    Bayville

2 Bedrooms, 1 Bathroom

  • Price

    $1,374 - $1,621

  • SQ. FT.

    924

  • Available
    Avail.

    2 Units

  • Model

    Chatham

2 Bedrooms, 2.5 Bathrooms

  • Price

    $1,664 - $2,311

  • SQ. FT.

    1,402

  • Available
    Avail.

    2 Units

  • Model

    Milburne

  • Price

    $1,666 - $2,412

  • SQ. FT.

    1,754

  • Available
    Avail.

    4 Units

  • Model

    Warwick

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Located in the top-rated New Albany-Plains School District and minutes away from major employer headquarters like Aetna and Limited Brands, our Cortland community offers a world of opportunity - just outside the heart of New Albany. Designer features like gas fireplaces and rainfall showerheads will make you proud to call any of our newly renovated one and two-bedroom apartments home. Spend some quality time outside and take a stroll through our scenic nature trails, or head over to Blendon Woods Metro Park for a sunny afternoon with the family. Then, walk around New Albany Village Center to grab a bite and explore all its local retail and entertainment spots. No matter what your day looks like, you'll come home to the hospitality and service of a team dedicated to you.

Management Company: Cortland*

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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How easy is it to find guest parking?

Anonymous · March, 19 2018 · 1 answer
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There are not even enough parking for residents!
Anonymous · May, 25 2018

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Berkeley Park at New Albany by Cortland is a 721 - 1,754 sqft apartment in New Albany in zip code 43054. This community has a 1 - 2 bedroom, 1 - 2.5 bathroom, and is for rent for $1,137 - $2,412. Nearby cities include Westerville, Gahanna, Blacklick, Johnstown, and Whitehall. 43230, 43081, 43062, 43231, and 43229 are nearby zip codes.

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Berkeley Park at New Albany by Cortland

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Management Photos (42)

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  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Manager photo uploaded on 02/16/2019) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
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Provided by Other Residents

Resident Photos (5)

  • (Resident photo uploaded on 08/08/2008) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Resident photo uploaded on 08/26/2016) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
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  • (Resident photo uploaded on 08/26/2016) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
  • (Resident photo uploaded on 12/14/2016) Image of Berkeley Park at New Albany by Cortland in New Albany, OH
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