Review History for Verified Resident 650019

Cortland at New Albany


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Resident 650019

Verified Resident 2018 - 2019

6/8/2019

It is great but maintenance is hard to get in touch with and the office staff is always changing. And the prices just keep going up. They are very accommodating but it just seems like the amount of money and hidden fees are more important that the satisfaction of residents. I submitted multiple things wrong with the cabinetry and they said that's the builders not them and it wont be fixed. (There are nails hanging out of doors scraping other doors).
    Manager

    6/13/2019

    Berkeley Park at New Albany by Cortland
    Hi Verified Resident, we appreciate your honest feedback and would love the opportunity to revisit some of the areas of dissatisfaction. Please reach out to us at (614) 855-8498 at your earliest convenience and we will do our best to resolve this with you. A.Morgan, Community Manager

    Review 13 out of 85

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    Cortland at New Albany

    March 2024

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