Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Check Availability
LC New Albany
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hi Heather,We are so glad to hear you have had a positive experience at LC New Albany and with our Collective House team. Please let us know if you need anything and congratulations on your new home!Warm Regards,Alyssa Harris/District Property Manager
Hi, Thank you for providing others some feedback regarding your stay with us. I am sorry to hear that we did not meet your expectations when it comes to move out charges and utility bills. I can assure you that we are not scamming you and would be more than happy to discuss these charges again. Please feel free to contact us directly at 614-933-9166 or stop by the office anytime. Warm Regards, Alyssa Harris/District Property Manager
Thank you so much for taking the time to rate your community and leave others some feedback regarding your stay with us. I am sorry to hear we did not meet your expectations. I would love the opportunity to discuss the issues you have experienced so that we can resolve them. Please feel free to stop by the office or reach me at 614-933-9166 to discuss further. Warm Regards, Alyssa Harris/Community Manager
Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations in regards to parking and utilities. I would love to discuss the issues you have experienced. Please feel free to stop by our office or give us a call at 614-933-9166. Warm regards - Alyssa Harris / Community Manager
Hi Ryan, Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would love to connect with you on your current living experience with us at our office or over the phone at 614-933-9166. Warm regards - Alyssa Harris / Community Manager
Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would be more than happy to discuss these issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would be more than happy to discuss these issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community.Warm regards - Alyssa Harris / Community Manager
Thank you for taking the time to provide us some feedback. We would love to put you in contact with our condo association manager as this is the area of the community that was sprayed. If you could please reach out to our office at 614-933-9166 we can get you his direct contact information!Alyssa Harris/ Community Manager
Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would be more than happy to discuss these issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
We are so happy to hear that you have had a wonderful experience at LC New Albany and that Cristina was able to assist you with reserving your new home! We appreciate you choosing to make LC New Albany your home! Please feel free to reach out with anything you need! Alyssa Harris/ Property Manager
Thank you for taking the time to rate your community and give us some feedback on your experience here. I am sorry to hear of the issues you have been having. I am the new Community Manager and have been here since January. I would love the opportunity to discuss your issues and potentially resolve some of these problems for you. Please let me know how I can reach you or you can contact me directly at the office. I look forward to hearing from you soon.Alyssa Harris / Community Manager
Thank you for taking the time to rate your community and leave others some quick feedback regarding your stay with us. We are so sorry that our community did not meet your expectations when it comes to noise from your neighbors and overall maintenance. I would be more than happy to discuss any issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
Hi, I understand this has been a frustrating time for you. If you'd like to call the office, I'm happy to speak with you about resolving the maintenance issues. The leasing office number is 614-933-9166. AEP has corrected the electrical outage. If you are having continual electrical problems, please contact AEP directly. Alyssa Harris ' Property Manager
Thank you for taking the time to rate your community and leave others some quick feedback regarding your stay with us. We are so sorry that our community has not met your expectations. Your feedback is very important to us and we will be reaching out to discuss these issues with you further. Thank you again for giving us your feedback, and please do not hesitate to let us know if there is ever something we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
Hi there anonymous, We are so happy to hear that you are having an amazing experience thus far. We are committed to keeping up this positive LC experience throughout your entire time with us. Have a wonderful day and thanks for sharing!
Hi there carldo3, We are so happy to have you join us over here! :) Don't forget to check out our resident events and OM Fitness classes at access.lifestylecommunities.com ! This will be the best Resident tool for you to keep up with what's going on in the community. Please don't ever hesitate to reach out to us if you need anything at all!
Hi Amyveno1! That is so wonderful to hear! Thank you so much for taking the time to give us such positive feedback. We are so pleased that your experience has only been a positive one. Have a great day!
Hi Janelle7189, Thank you so much for taking the time out of your day to provide us with honest feedback! We are so thankful to hear that you have had positive experiences with the leasing staff and all of our complimentary amenity spaces. We are sorry that you were never given your "VIP trash bag"! If we would have known you could have popped by the office at any point and we would have been happy to provide you with a brand new one. Please don't ever hesitate to reach out to us regarding the neighbor's trash, we would be happy to handle that situation and get our maintenance team involved to get it all cleaned up. Thank you again for your time and good luck with your move - we will miss you!
Hi Anonymous, Thank you for taking time out of your day to give us some positive, honest feedback! We love hearing about your positive experience. Please don't ever hesitate to reach out if you need anything at all!
Hi Mhallowell, We are SO happy to hear that you are absolutely loving it here! :) It warms our heart that you have only had positive things to say about your experience thus far. A world class experience is definitely what we strive for, so we are thankful you have had just that! Have a great day!
Hello zakh11, Thanks a bunch for your feedback! We love that you have, for the most part, had a great experience with us thus far. I apologize that you are not fully enjoying your experience - regarding the neighbor noise issue. Would love if you could give us a call or stop in the office so we can do whatever we can to resolve any issues you may have. It's really important to me and the team that you are feeling completely happy living with us. Thanks so much!
$960 - $1,140
755
1 Units
Bentley Town
$1,218 - $1,260
755
3 Units
Bentley Town R
N/A
1,000 - 1,025
N/A
Bentley II Town
N/A
1,000 - 1,025
N/A
Bentley II Town R
$1,310 - $1,650
1,045 - 1,090
1 Units
Chase Flat A
$1,512 - $1,532
1,045 - 1,090
1 Units
Chase Flat A - R
N/A
1,520
N/A
Bentley III Town
N/A
1,520
N/A
Bentley III Town R
LC New Albany Park
Please allow up to 24 hours for your answer to be visible to the public.
Check Availability
LC New Albany