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McMillen Woods

95 S Westmoor Avenue

Newark, OH 43055



Resident · 2013
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I am very disappointed with the Mcmillen Woods complex. Cons- The staff's customer service is terrible, and the manager lacks professionalism. The manager will not listen to the customers, and feels as if the customer is talking over her. Being a manager means listening to your customers; customer opinions/complaints come first, then its up to the manager to listen respectfully, to address the situation in a professional manner, and to explain to the customer what will be done or what the customer is not understanding. The staff also seems very shady... Lighting/fan in our bathroom was installed backwards (friend installs light fixtures is how we know, and even after reporting it never got fixed; but somehow after readdressing the situation it was "never reported"...hmm..), maintenance staff seems low in ratio to how many apartment units there are, college kids are loud at night, and take up parking spaces during the day; & Certain apartment units are not safe for young children due to open stairway. Pros- is in a convenient location, close to Granville, Heath, and Newark. Complex isn't completely run down and is the only place in the area that has reasonable priced apartments that are roomy, that isn't in a bad area. The pool is also really nice. the place overall needs work, won't be staying for much longer.
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