Westbury Apartments
#15,156 #2 #389

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Westbury Apartments

25151 Brookpark Road , North Olmsted, OH 44070
(151 Reviews)
$847 - $1,701/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

$1,030

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath

$847

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

$1,059

See Floor Plan Details

2 Beds, 1.5 Baths

$1,701

See Floor Plan Details

3 Bedrooms

3 Beds, 1.5 Baths

$1,425

See Floor Plan Details

3 Beds, 1 Bath

$1,434

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D+

Review Ratings

Noise

2.0

Grounds

1.0

Safety

2.0

Office Staff

2.0

Maintenance

2.0

Neighborhood

2.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Westbury Apartments Reviews

(151)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

11/29/2023

go somewhere else!!!

moved in recently and it has been uncomfortable to say the least. my apartment has smelled like sewage and i have called maintenance 4 times to fix it, nothing has been fixed and im getting sick from breathing in the sewage gas. surely that hasā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2022 - 2023

    11/6/2023

    DonĆ¢ā‚¬ā„¢t do it, noise non stop day and night

    Save your sanity people!!!! Donā€™t ever ever come here. ItĆ¢ā‚¬ā„¢s loud 24-7. Esp during the week. Winter donĆ¢ā‚¬ā„¢t matter either. They are so fkin rude here they donĆ¢ā‚¬ā„¢t care. 7-5 am here. Non stop!! It is non stop. Takes them 2 years to do oneā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2019 - 2023

      10/12/2023

      Donā€™t do it, itā€™s a nightmare!!!!

      If you like hearing a Jack hammer every fkin day donā€™t live here. They have been working on one patch of a parking lot for almost 3 years. 3 years. The parking lot is a war zone. They hire one construction worker at a time.ā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020 - 2021

        10/12/2021

        If you value your sanity donā€™t live here. 24/7 construction. Every day I wake up to drills and banging and it never stops I canā€™t get any sleep Iā€™m exhausted. Even at night the street construction outside my window is so loud I can hearā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2016 - 2021

          8/12/2021

          I give the staff a 5 star rating when it rates to professionalism. )They will subpoena you to court if you had even said,"Hello" to a visitor of another unit whom you had never even met! This happened to me and now I am beingā€¦Ā See More >
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            Tony_C635

            Resident ā€¢ 2020

            12/5/2020

            I have just a few words, roaches, rodents, bedbugs and a foul odor to say the least! There's a woman by the name of Karen in management who is very rude and unprofessional to the upmost! This was by far the worst apartment I've livedā€¦Ā See More >
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              matthew0241

              Resident ā€¢ 2017 - 2020

              9/12/2020

              I've been a tenant at the Westbury for a little over three and a half years and that time I have had no issues. The cleaning crew are always nice and friendly even at 7 a.m. . The maintenance crew are knowledgeable and always onā€¦Ā See More >
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                G.P.Foldi

                Resident ā€¢ 2018 - 2019

                6/4/2019

                This is the second time that we have lived here! Our apartment is a,3 bedroom remodeled! We as a family are very happy with the Westbury! The office staff, Crystal and Karen are always helpful, caring, and courteous! The maintenance staff is awesome! Ed, Fanor,ā€¦Ā See More >
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                  rachaela97

                  Resident ā€¢ 2019

                  5/18/2019

                  My boyfriend and I moved in here almost 3 months ago after looking at many different apartments. We were shocked at the great price, how roomy and spacious the apartments are, the great location, amenities, and overall quality of the individual units. From the firstā€¦Ā See More >
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                    mjames1120

                    Resident ā€¢ 2017 - 2018

                    4/25/2018

                    BEWARE! Do not move here!! I just moved out of The Westbury after living there for a year. It was THE WORST experience I have ever had. Firstly, the building is under MAJOR reconstruction. During the Spring/Summer months, a construction company is there Mon-Fri fromā€¦Ā See More >
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                      Jeff_L285

                      Resident ā€¢ 2014 - 2017

                      11/6/2017

                      PLEASE...STAY AWAY... I lived here with constant banging and pounding construction zone. Construction workers looking in your windows. This was the worst place I have EVER lived. You will have trouble finding a parking place. You will wait forever for the elevator. You will fallā€¦Ā See More >
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                        Sloanemegan@yhaoo.com

                        Resident ā€¢ 2017

                        10/16/2017

                        Poor parking situation, residents are expected to park at Walmart if there are no spots left. Constant basement flooding and loud construction throughout day. Hallways constantly smell of marijuana. Drunk residents frequently cause issues. Contacted police intoxicated resident and the police told me he wasā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2009 - 2017

                          8/20/2017

                          Well, I've been a tenant at the Westbury Apartments for almost 8 years now. And I've had many experiences. For the most part the management team has improved over the years, but the late fees/eviction fees are a little steep/excessive for a company that barelyā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2012 - 2017

                            7/19/2017

                            Should be called Caveat Emptor. The Good Ā· The landscaping of the exterior premises is typically kept close to tidy and is reasonably pleasant as a whole, but this is only if one leaves their back to the building. The structure itself is scarred and pocked withā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2015 - 2017

                              5/23/2017

                              The Westbury apartments have been a very affordable safe and comfortable home for me twice. I am an intern for NASA and chose the Westbury because it was affordable and conveniently located. My experience was wonderful. I lived there 2015-2016 for 4 months and 2016-2017ā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2017

                                6/19/2017

                                I had previously posted a negative review but The management of the Westbury made it right. My Jeep had paint spots all over it and I was angry but their insurance is in the process of getting me my deductible back. The pool is great!ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2015 - 2017

                                  3/2/2017

                                  In the beginning everyone seemed nice and it seemed like a great place to live. This however after living here for 2 years is not true at all. Only one of the property managers is even somewhat approachable. The matainence peogle are okay except when oneā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2016 - 2018

                                    6/8/2018

                                    I am to sign a new lease this month. Fortunately, they offer month to month options now. In the 2 years here I have encountered more than anyone should or with a less constitution should. There had been feces put around my vehicle. I wasā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2015 - 2016

                                      1/3/2017

                                      Terrible place. You want to play with bedbugs, move here. You want to get your car broken into, move here. U want to walk into an elevator filled with trash, move here. And that's if the elevator is even working. The gas bill is dividedā€¦Ā See More >
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                                        apartwestbur1

                                        Resident ā€¢ 2011 - 2016

                                        4/28/2016

                                        To the property manager I know it has been a lot of negative comments about you and the staff but keep up the good job you do . you all must not be bad your complex I always full of tenants and hasā€¦Ā See More >
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                                          bigman3535

                                          Resident ā€¢ 2015 - 2016

                                          4/22/2016

                                          Truly disappointed in the property manger. Talks a good game but when it comes to issues she doesn't take care of them like one should. Things were coming up missing out of my apartment, like my sons trophies.They left the ones with his names onā€¦Ā See More >
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                                            davidj1810

                                            Resident ā€¢ 2015 - 2016

                                            1/12/2016

                                            Potential Residents: I'd like to share facts with you. There may be bad reviews loaded with opinion, but I'll share some facts with you that you should be privileged to know BEFORE you move in. 1. Verbatim from an email response received 1/11/2016 from Westbury staff: "...increasesā€¦Ā See More >
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                                              anitkabell0090

                                              Resident ā€¢ 2014 - 2015

                                              12/2/2015

                                              I lived at the Westbury from 2014-2015 and overall I liked it. While I was looking for apartments I wanted a reliable review so I'll make this as thorough as possible. PROs: -plenty of parking (they have a large lot and garage parking that you canā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2015

                                                10/18/2015

                                                It's a very nice place to live and the apartments are really nice. But a few small changes it make help a lot. The parking lot needs! To be redone it looks horrible. The stairs it needs to be repainted and cleanedā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2015

                                                  10/6/2015

                                                  I like living here it's really nice. The only thing is I feel like that accept anyone here even trash. People who are yelling and causeing loud sences. The hallways are too dark. The parking lot needs to be completely redone it looks horrible Iā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    This community is managed by

                                                    NM Residential

                                                    D
                                                    D
                                                    Communities
                                                    14

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 06/08/2018
                                                    A:Ā only in the hallways. i do give it that. doors are super thin. can hear an ant fart

                                                    Frequently Asked

                                                    How is Westbury Apartments Rated?
                                                    Based on 151 number of votes by renters, Westbury Apartments is currently rated 2.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Westbury Apartments?
                                                    Westbury Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Westbury Apartments is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Westbury Apartments?
                                                    Westbury Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Westbury Apartments?
                                                    Westbury Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Westbury Apartments is rated 2.7/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at Westbury Apartments?
                                                    Westbury Apartments is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Who manages Westbury Apartments?
                                                    NM Residential
                                                    What is the pet policy at Westbury Apartments?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 1 Bath
                                                    3 Beds, 1.5 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Westbury Apartments

                                                    March 2024

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                                                    Westbury Apartments is an apartment in North Olmsted in zip code 44070. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $847 - $1,701. Nearby cities include Fairview Park, Westlake, Brook Park, Berea, and Olmsted Township.

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