Review History for Verified Resident 535387

University Station


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Resident 535387

Verified Resident 2016 - 2018

8/30/2018

This place is horribly unorganized. The only reason I still live here is because of the location. Everything breaks super easily and if something needs maintenance than don??™t expect it for another month or so. The overall apartment complex is really dirty and often smells. Overall just a super disappointing experience.
    Manager

    10/11/2018

    University Station
    Good Afternoon Verified Resident 535387. I am so sorry that our team was not responsive to your maintenance issue. Please call or email me directly and I will personally make sure that we address your concern immediately. In the meantime, I will speak with our team to ensure that we answer the phones promptly and return calls if we are busy in the office. I really appreciate you bringing this to our attention so we can improve our service. I am confident that you will see a vast improvement in our service request response time! Please email me directly at universitystation@peakcampus.com . Sincerely, Claire Leasing Manager 513-898-1408

    Review 20 out of 39

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    University Station

    March 2024

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