Absolutely awful. Had a humidity issue that resulted in mold growing from my vents and the leasing staff told me there was nothing they were going to do about it and I could either live with the mold or move out. Very unprofessional throughout the process. Calls were not returned and so on. Would never suggest anyone to live here.
Manager
10/11/2018
University Station
Good Afternoon Verified Resident 550260. I am so sorry that our team was not responsive to your maintenance issue. Please call or email me directly and I will personally make sure that we address your concern immediately. In the meantime, I will speak with our team to ensure that we answer the phones promptly and return calls if we are busy in the office. I really appreciate you bringing this to our attention so we can improve our service. I am confident that you will see a vast improvement in our service request response time! Please email me directly at universitystation@peakcampus.com .
Sincerely,
University Station Property Manager
(513) 898-1408