i have lived at copper cove for 2 1/2 years and the appartments are small but clean, the landlord and her husband the matience man genuinly care about the people and try to help if they can. the only people i have ever heard complain are the people who try to not pay their rent! my neighbors are friendly and everyone watches out for all the kids running around. there have been a couple bad neighbors, but i suppose you will have that anywhere. as far as the landlord not being in her office all day - she has an open door policy where everyone knows where she lives - ON SITE!