Brooksedge by Cortland
#3,159 #1 #62

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Brooksedge by Cortland

2870 Kengary Way, Reynoldsburg, OH 43068
(164 Reviews)
$1,187/mo

Brooksedge by Cortland Reviews

(152)

4 rating

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164 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

9/15/2023

A Wonderful Experience

I am thrilled to share my experience with Carolyn , an outstanding member of the front office staff who has truly gone above and beyond to make my living environment a wonderful place to call home. Even when issues arise the maintenance staff is prompt and follows through on every work order. Thanks Brooksedge!! Keep up the good work!!

    Manager

    9/18/2023

    Brooksedge by Cortland
    Hi, we're happy you found our associate to be so supportive during your experience here at Brooksedge by Cortland. We're always here for you if you need anything at all. - Your team at Brooksedge by Cortland
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    anonymous

    Resident 2019 - 2023

    9/15/2023

    Awesome!!!

    Brooksedge is an AWESOME place to stay!!! Would highly recommend!!! All staff is great especially PM Carolyn!!! Don’t pass up on the opportunity to call this place HOME!! You won’t regret it!!!!!!????

      Manager

      9/18/2023

      Brooksedge by Cortland
      Hi, we're thrilled to hear that you've had a great experience at Brooksedge by Cortland. We're always here for you if you need anything at all. - Your team at Brooksedge by Cortland
      Review Author Icon

      anonymous

      Resident 2023

      9/15/2023

      Quiet and Clean

      I have lived at brooksedge for almost a year, the property is always clean and quiet. I did through day and night check before moving in, and it’s still a wonderful community. Friendly staff and very helpful. Dog park is awesome and pool is great. I love the events as well. Highly recommended.

        Manager

        9/18/2023

        Brooksedge by Cortland
        Hi, we're thrilled to hear that you've had a great experience at Brooksedge by Cortland. We're always here for you if you need anything at all. - Your team at Brooksedge by Cortland
        Review Author Icon

        anonymous

        Resident 2023

        9/15/2023

        I’ve been at Brooksedge for almost a year now & haven’t had any major problems with anything. The property manager ( Carolyn ) has been very helpful since day one & the maintenance team is always quick once I put in a request. Out of all the places I’ve rented to this is the best one.

          Manager

          9/17/2023

          Brooksedge by Cortland
          Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience in our community and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Brooksedge by Cortland
          Review Author Icon

          Lorren_S

          Resident 2018 - 2023

          1/25/2023

          My time at Brooksedge has been great! Carolyn, the property manager, has always been attentive and thorough when I am having any issues or concerns. The maintenance staff is no different. Each time I have put in a service request that have gotten back to me immediately to fix the problem. I have truly enjoyed my time here at Brooksedge!

            Manager

            1/28/2023

            Brooksedge by Cortland
            Hello Lorren, Thank you so much for your kind words about our community! We love what we do and we're happy that it shows! - Your Team at Brooksedge
            Review Author Icon

            glenda.brown0411@gmail.com

            prospectiveVisited 2022

            7/24/2022

            Upset Applicant and Resident for 7247SD

            I hope this doesn't happen to you when trying to lease at Brooksedge by Cortland. I went to Brooksedge on a Saturday and I was given a tour and was very please with my appointment and the young man was very professional. I was impressed by him as he represented this company and although I didn't apply for that apartment. I applied for another apartment 7247SD to be ready for 8/6/22 move in. I submitted my information and paystubs as required online and paid $50 for the application fee and $150 for administrative fees. I called to office and spoke with James to get a status and he said he was just waiting on my rental verification from Toledo. He called and said he didn't get in touch with the manager but I could send him 6 payment stubs and I sent them to him in an email. On June 27, 2022, I received and email from Brooksedge Leasing office stating that my application was approved. Then I starting receiving the lease through DocuSign for signature with my name on it and 7247SD address for the unit I applied for . I signed the documents and agreements for the apartment.… See More>
              Manager

              3/3/2023

              Brooksedge by Cortland
              Hi Glenda, We sincerely regret to hear that you had this experience when applying for a home at Brooksedge by Cortland. We always strive for transparency and clear communication through the leasing process, so we are disappointed to hear that the mark was missed here. If you would like to discuss these concerns, please feel free to reach out to us at brooksedge@cortland.com. We hope you have a good week. -Your Brooksedge by Cortland team
              Review Author Icon

              robertdeanthomas3@gmail.com

              Resident 2022

              6/1/2022

              Avoid this Place

              Avoid this Place at all costs. Moving in was a nightmare and it hasn't stopped. When we moved in there was glass in our carpet, poop smeared in the bathroom cabinets, they double booked our initial orientation then were rude to us for showing up at our scheduled time, bedroom window shattered, and many more issues. Now it's summer and we don't have AC which they have not done anything about.

                Manager

                12/28/2022

                Brooksedge by Cortland
                Hello, We sincerely regret to hear that you had this experience during your time at Brooksedge. We always work to have a thorough inspection done prior to any new move-in, so it is very disappointing to hear that these items were missed and that any interaction with our team came across in a negative manner. I would greatly appreciate an opportunity to speak with you so that we may work to turn your experience around. Could you please reach out at brooksedge@cortland.com at your convenience? We look forward to assisting you! -Your Brooksedge by Cortland team
                Review Author Icon

                Resident 752975

                Verified Resident 2020

                3/17/2020

                So far my experience at Brooksedge has been great. Since the first day I moved in till know they are always making sure that I am good and if I have any problem or concerns to give them a call right away. Which I really appreciate. The community is wonderful and I couldnt have picked a better place to live.

                  Review Author Icon

                  anonymous

                  Resident 2020

                  2/13/2020

                  I've been a resident for most a year and I have had a great rapport with the staff especially Ms Jonae. She is friendly, knowledgeable and welcoming. The community is perfect for working class families that like to entertain.

                    Updated Review

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                    anonymous

                    Resident 2020

                    2/13/2020

                    I love living in this community. I feel it is safe. I have good neighbors. The staff is always eager and quick to respond when I have a need, even when on one Sunday the on call maintenance person responded and met my need. I also like the dog park and enjoy the landscaping with red roses blooming in the summertime.

                      Updated Review

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                      anonymous

                      Resident 2020

                      2/13/2020

                      Being here has been such a great experience. The staff are very nice and supportive and they're communication skills are off the charts! ???????????????????? maintnence comes out almost immediately after a work order has been put in. The neighbor hood is awesome as well as my neighbors. The office also has random events for residents which I think is very cool.

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                        anonymous

                        Resident 2018 - 2020

                        2/13/2020

                        I have lived here for 2 years now and the Office staff has always been quick to resolve any issues I may be having, and maintenance is always very quick as well. Carolyn has always been so helpful and kind.

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                          Sylvia Moore

                          Resident 2015 - 2020

                          2/12/2020

                          Carolyn Ryan always make me feel at home. She have never changed, she has always been honest from day one and anything I need to have done "maintenance" is right on time and I dont have to wait and I love my neighbors Thank you

                            Review Author Icon

                            anonymous

                            Resident 2020

                            2/12/2020

                            I have only lived in this community for a few weeks; therefore, I do not have much experience with the community noise level, safety, or effectiveness of the maintenance staff. I did notice that the community appeared to be clean and the grounds were maintained fairly well. However, the cleanliness of the apartment units upon move-in is area that could use some improvements. The community manager and office staff are the BEST part of Brooksedge by Cortland. They really go out of their way to make you feel welcomed, and they are willing to listen to their residents questions and concerns.

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                              anonymous

                              Resident 2014 - 2020

                              2/12/2020

                              Staff is friendly and understanding. Haven't had a bad experience with them...all very positive. The grounds lack of cleanliness is not due to staff not doing their job...it's from a small handful of inconsiderate tenants who litter and do not pick up their dog waste. The staff is out every morning cleaning any litter up! The apartments themselves are nice, warm, and homey. Only recommendation is more storage options. Thanks Brooksedge Staff! Bo is the bees knees!

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                                anonymous

                                Resident 2020

                                2/12/2020

                                Living here at Brooksedge so far has been wonderful. The staff are polite, welcoming, and friendly. I haven't had any issues with noise or parking. I've had most contact with Jonae and she has been a huge help with our move and making sure we have everything we needed. She's been a pleasure to work with!

                                  Review Author Icon

                                  Resident 740173

                                  Verified Resident 2019 - 2020

                                  1/29/2020

                                  I love my apartment. Its very quiet and well kept. Landscaping is superb, trash pickup daily is awesome. Carolyn in the office is very kind and prompt with any issues given to her. I love this community. There is always activites in the office to have renters interact with each other.

                                    Review Author Icon

                                    Resident 739853

                                    Verified Resident 2019 - 2020

                                    1/28/2020

                                    It's a very nice community. I feel safe and secure and it's very well maintained. Even when residents leave trash piled outside the dumpster, staff is quick to clean it up. I love the garden tub and having access to a dog park on site.

                                      Manager

                                      2/2/2020

                                      Brooksedge by Cortland
                                      We are excited to hear you are enjoying your home and the community. Thank you for recognizing all the hard work that the service team does around here! We are truly lucky to have them on our team.
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                                      Resident 739168

                                      Verified Resident 2019 - 2020

                                      1/26/2020

                                      Loving living at Brooksedge, after the first month! Great, spacious living room & dining room. Bedrooms are great sizes too, with a walk in closet in master. Large main bath with wide doorway...good for handicapped, if needed.

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                                        Resident 716054

                                        Verified Resident 2017 - 2019

                                        11/11/2019

                                        I dont want to share my experience here at Brooksedge by Cortland. Though I have lived here for two years. Being so close to parks and shopping is convenient for us though. The street is always loud and cars blare their motors and radios which is frustrating

                                          Manager

                                          11/13/2019

                                          Brooksedge by Cortland
                                          Thank you for taking the time to review the community. Thank you for calling Brooksedge home and I would love the opportunity to address your concerns. If the excessive noise you are hearing is during office hours please call the office we can come over and speak to the person. If it is after hours please refer to email you were send last week with the patrol officers contact info and they can address it as well. If there is anything else we can do to make your stay at Brooksedge better please reach out to me in the office or via email at brooksedge@cortland.com.
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                                          Torimarisam3

                                          prospectiveVisited 2019

                                          10/17/2019

                                          It is peacful and quiet, pet friendly with a dog park which I love. They are friendly and respectful. They pick your traah up. It's a newly built park for the kids which is really nice. It's a quiet community.

                                            Updated Review

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                                            Bella#1964

                                            Resident 2014 - 2019

                                            10/17/2019

                                            From the office .. to the maintenance workers very nice and friendly. I love my neighbors and we all get along. Always willing to help when needed and will not hesitate when it come to repairs. Theres a great park for the kids and my grandkids love to come over to play.

                                              Review Author Icon

                                              Resident 689769

                                              Verified Resident 2016 - 2019

                                              9/4/2019

                                              The Management Team is a delight to work with especially the Maintenance Team. They are selfless, respectful and very friendly. I have been here over 3yrs and have never regreted. I would recommed this apartment to anyone who needs a place to call home. Thank you Kenny

                                                Review Author Icon

                                                Resident 687867

                                                Verified Resident 2019

                                                8/31/2019

                                                The community is kept clean except for people who dont pick up after their dogs. All maintenance is performed promptly. The outside is kept clean. Parking is never an issue, and the trash pick up is pretty cool.

                                                  Review Author Icon

                                                  Resident 685163

                                                  Verified Resident 2018 - 2019

                                                  8/25/2019

                                                  N/a I dont not wish to leave a comment at this tonne thank you I duo not wish to leave a comment at this time thank you. I dont wish to leave a commentat this time thank you. I dont not wish yup leave ac comment at this time thank you.

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    B1 - Turnberry

                                                    2 Beds, 1.5 Baths | 987 sq. ft.

                                                    $1,187

                                                    10 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings

                                                    Noise

                                                    4.8

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.8

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    4

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.75 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Full Size Washer and Dryer Sets
                                                    Parking
                                                    • Valet Trash Service
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 500. Rent: $60. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Fee: $300 ~ 500. Rent: $60. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                    Other
                                                    • Adventure Playground
                                                    • BBQ Grills
                                                    • Complimentary Gym Membership
                                                    • Cortland Resident Guarantees
                                                    • Deep Soaking Bath Tubs
                                                    • Dog Park
                                                    • Energy Efficient Black Appliances
                                                    • Hardwood Style Flooring
                                                    • Kitchen Islands
                                                    • Modern Cabinetry with Premium Hardware
                                                    • Planned Resident Events
                                                    • Premium Light Fixtures
                                                    • Resort Style Pool and Sundeck
                                                    • Smoke Free Community
                                                    • Walk In Closets
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                                                    Leasing

                                                    Located in the top-rated Pickerington school district, our Cortland community connects you to a world of opportunity just outside Columbus. Designer features like Roman-soaking bathtubs and modern conveniences like in-home washer and dryer sets will make you proud to call any of our two-bedroom apartments home. Convenience to major employers like Bath & Body Works and Amazon makes your everyday routine a breeze. And when you re considering your weekend plans, you have plenty of options nearby. Spend a sunny afternoon out with the family or tee off at Blacklick Woods Metro Park and Golf Course, then head into Downtown Columbus to explore its local dining and entertainment spots. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

                                                    A-
                                                    A-
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 164 number of votes by renters, Brooksedge by Cortland is currently rated 4 out of 5 stars.
                                                    Brooksedge by Cortland is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Brooksedge by Cortland is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Brooksedge by Cortland is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Brooksedge by Cortland is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Brooksedge by Cortland is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Brooksedge by Cortland is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.75 days to their community reviews in the past year.
                                                    Cortland
                                                    Cats Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $60
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $60
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    2 Beds, 1.5 Baths

                                                    Contact Property

                                                    Brooksedge by Cortland

                                                    June 2024

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                                                    Baths

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                                                    Brooksedge by Cortland is a 987 sq. ft. apartment in Reynoldsburg in zip code 43068. This community has a 2 Beds, 1.5 Baths, and is for rent for $1,187. Nearby cities include Pickerington, Blacklick, Whitehall, Canal Winchester, and Groveport.

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