The Oaks Apartments

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The Oaks Apartments

7670 North Oakbrook Drive, Reynoldsburg, OH 43068
(50 Reviews)
$893 - $1,502/mo

The Oaks Apartments Reviews

(50)

3 rating

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50 total reviews

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Katlynn_J

Resident 2022

9/15/2022

Roach infested management doesn’t care

From the moment I moved in I regretted it. I was refused to see the apartment until move in day, when I moved in the kitchen sink was leaking, mold in the shower, multiple outlets not working. But that’s not my main issue, my main issue is the roaches. The first pest control request I put in a guy came to my house walked around and left and never came back, the second request I put in no one ever came out they marked it as complete, I’m now on my third pest control request and am disgusted that I have to live this way even tho I always pay my rent on time and keep my house very clean. I wish management cared alittle more that their residents are living in horrible conditions even tho we pay a very high rent!!

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    anonymous

    Resident 2013 - 2015

    8/3/2019

    Sabrina is totally unprofessional and unpredictable. She sides with offenders without any proof, without remorse, no effort to remedy the issue, no offers of mediation between parties/tenants...just stabs. Parking lot was left destroyed FOR MONTHS when they installed lights and didn't finish. After paying them THOUSANDS of dollars in rent over years of living there, they came into the apartment ILLEGALLY and uninvited overnight, destroyed the unit then claimed THOUSANDS of dollars in damages. Good luck with that because I have ALL the proof, vids and pix as well as access to lawyers, other landlords and I have been in management for years myself. DO NOT RENT FROM THIS COMPANY ANYWHERE. Put these idiots on INK every.....single.....time. Get them put out of business, get Sabrina and her crew FIRED and bulldoze it to the ground, start over.

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      anonymous

      Resident 2018

      7/2/2018

      NEVER move to Oakbrook Apartments in Reynoldsburg!!! It is the ------ of the suburbs! If I could give it negative star ratings I would! The staff is corrupt and set us up, knowing that we are trying to buy a house! I am so pissed right now I could cry! I won't go into detail but just know that the manager who just came off of a 2 week international vacation is the absolute most crooked person I have ever met! She and her staff of goons will try to get your money by any means necessary. Read the reviews on Google please. Everything I've seen is true! These units look so nice when you consider the size, layout, and what you would expect for the almost $1200 monthly price, but the reality is they are spider nest, no-maintenance, broken A/C slums that drain your bank account. The plumbing is terrible, faux brick siding falling off the buildings, one tenant complained of mice, others have had mold problems, our ceiling leaked from the second floor and the ceiling still has a hole in it because maintenance didnt have the 'right tools' to fix it (over a month ago), and the… See More>
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        Justinbrower

        Resident 2011 - 2017

        1/17/2017

        STAY AWAY from these apartments. The management is the worst i have ever seen. They talk to you as if you were employed by them. Unfinished lighting project that has left 3foot deep holes all over the property. When you talk to Sabrina about any issues, she sticks her nose in the air as if you are beneath her. On a couple of occasions I have reported needed repairs in my apt. and the maintenance men act as if they have no idea how to fix the issue. At one point the bathroom sink needed repair and it took them 7 attempts to fix it. Thats not an exaggeration. 7 times. There was and still is an issue with the clothes dryer vent. When i reported it to the office, the maintenance dept. gave me a keyhole saw and told me to fix it myself. If you are in need of an apartment, I suggest the YMCA or a homeless shelter. I was told by management that when i move, my deposit would probably not be returned. I have been here for 6 going on 7 years. Financially I have been unable to move. The rent goes up every year… See More>
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          noonecares789

          Resident 2015 - 2016

          7/10/2016

          I would not recommend that you move to these apartments. As a current resident, I know this first hand. First off, the management either does not care about their tenant's safety, or they don't have the means to finish an "illustrious" lighting revamp that has been stalled since mid-June. As a result of this stall, there have been multiple break-ins into tenant's cars. A few months ago, some tenants even had their apartments broken into during the MIDDLE OF THE DAY. Management does not seem to care about any of this. If you have other options, I would suggest going somewhere that has adequate lighting and safety. If you move here, you won't just be paying rent. You'll be paying for window repairs and other means to prevent a break-in to either your car or home.

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            anonymous

            Resident 2015 - 2016

            2/17/2016

            This place is a dump!!! Manager is so rude u want to clock her one or two. such a fake and a phoney when u first meet her then after u move in good luck talking to her she is never there. office staff is oblivious to anything and I hope u like having maintenance out to disturb u constantly for the same ongoing issue. apartments may be cheap but u get what u pay for. outside of my building is falling apart brick on building is crumling turning into dust walk ways are literally a tripping hazard from being so old & setteling uneven. my outside storage has water getting in and everything inside is ruined and covered in MOLD!!! and they do not care at all. It's all oh im so srry to hear that we will take care of it, but they NEVER DO!! Worst place I have ever lived and I pay my rent ontime so I expect a quality nice place to come home to. Oh and the toilet leaks all the time and they say there is nothing they can do. Yea how about REPLACE THE TOILET and do it right. Low grade EVERYTHING… See More>
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              anonymous

              Resident 2013 - 2015

              6/24/2015

              I would recommend this place. The office folks are really helpful and very nice. It is always clean - meaning I don't see trash on the ground. Their maintenance staff gets my issues taken care of quickly and make sure that I am happy with their work. I love the pool! I am happy to call Oakbrook home.

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                kellym3218

                Resident 2014

                11/29/2017

                If I could give 0 stars I would. Nothing but problems since I signed the lease. Sebrina the landlord will take your deposit plus give you a huge bill upon move out even if the signed walk though paper said everything was okay. Had multiple issues with the air conditioning leaking all over the floors, windows falling out, garbage disposal leaking more water. A huge nightmare....BEWARE. Currently having to take to small claims court for the electric bill suing for 3 thousand dollars just to break even ! If you like spening your hard earned money on things you enjoy don't move here.

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                  anonymous

                  Resident 2011 - 2014

                  11/11/2014

                  Horrible staff, Sabrina was by far the rudest apartment staff member I have ever dealt with. I received an outrageous move out bill after the apartment was fully cleaned, and she was unable to provide reasonable explanations for any of the charges. For example, the carpet was cleaned, but because I didn't provide them with a receipt, they still charged me $80.00. i do not recommend living here.

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                    apartmentrenter7592

                    Resident 2013 - 2014

                    8/19/2014

                    I've written a previous review and am still just as happy with my apartment. I have been here a little over a year now. Everything is good. Maintence, apartment, floors, appliances. The things you have read or may read on here about Sabrina are horrible and false. Shes been understanding and helpful in every situation ive dealt with her in. The things on here are harsh and dramatic, I was quite surprised. It actually isnt the way she is at all. I would highly recommend meeting her for yourself if you are interested in the apartments and feel discouraged by some of these posts. I would venture to say most of those posts were written by bitter people who may have been evicted, old employees, or idk just negative people. Also, I am not a part of management I live in 7592. Its a nice friendly neighborhood. Most anything you could need is within a 2 miles radius, oh and the pool gets great sun and is always clean! Not brand spanking new but homey, well-kept area with grass, trees, and flowers.. its niceee! Im glad I moved here.

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                      anonymous

                      prospectiveVisited 2014

                      7/31/2014

                      First and foremost i am not a resident of oakbrook nor will i ever be one after reading these reviews, as specially in regards to the manager Sabrina! I have been looking for a new apartment online extensively and i have NEVER heard someone being called out in such a negative spot light as this properties manager. Her replies calling out residents personally is inexcusable. She should be ashamed for her childish immature antics on here. Also i have read back on all the reviews here and there is a poster called Aimbo510 who starts to post as a resident but newer post sounds like that person works for Oakbrook. So the people who are wondering if the responses are coming from manager there is your proof, yes they are. This place should be shut down, condemned and the manager personally sued for being a slum lord. Thanks to all the real honest people who posted, you saved me from a tone of head aches! Also you will notice that the good reviews are from people who use screen names OakbrookResiden#, Like omg oakbrook anyone can figure out the reviews are coming from you and who ever the screen name Aimbo510 as… See More>
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                        ShellBell94

                        Resident 2013 - 2014

                        7/9/2014

                        We were shown a virtual tour of our apartment that looked nothing like our home. Everything is outdated. The windows were molded with all types of bugs/webs when we moved in. The restroom was filled with hair and the hair had even been painted into the wall in the restroom. The Kitchen still had stains everywhere, gross! The refrigerator wasnt clean and it makes very loud noises and the light doesn't work no matter what bulb you replace it with. They fix up the apartment to make things look like they are fixed or clean when they really arent. Please make sure your windows actually open and close (ours did not). I'd turn my bath water on all the way to make sure the water runs fine and that the knobs work (water makes loud screeching noise and they placed the wrong handle on one of our knobs so it falls off all the time). I would make sure all doors (including your mirror in your restroom) works fine because our mirror to our bathroom cabinet falls/hangs off almost every other day. Our closet doors were set up wrong (they used two left doors for my closet) so they… See More>
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                          anonymous

                          Resident 2012 - 2013

                          11/10/2013

                          Unfortunately, I don't have many nice things to say about Oakbrook. My wife and I lived here for a year and could not wait to leave. Over the course of that year, we had the following maintenance issues: windows that did not function and on one occasion actually fell out of their frames into the bedroom, A/C that broke on four separate occasions, three separate refrigerator failures, and a dishwasher that was not functioning when we moved in and subsequently leaked underneath the living room floor. Maintenance staff did the bare minimum to fix these issues, sadly. We also had an issue with maintenance staff stealing from us. We raised the issue with the office but were told the item in question must have simply been "moved." We obviously could not prove this so we dropped the issue, but the item in question was nowhere to be found when we moved out. The office staff are hit and miss. We had wonderful interactions with some employees but others were flat out impossible to get in touch with when an issue would arise. The area of the complex we lived in had a large number of children and parents who did… See More>
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                            oakbrookrenter90

                            Resident 2013

                            11/1/2013

                            I moved here this past July and love my apartment. Plenty of storage area, yet to have any issues with appliances. Water and heat work outstandingly well. Well kept. I accidentally broke the hallway door moving in and told the leasing office I'd be willing to pay for the repair and they insisted it wasn't necessary. It was fixed that week. All my neighbors are very friendly. Not a high traffic area. LOVE the location. Close to anything you could need. Peaceful community. Glad to live here :)

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                              anonymous

                              Resident 2013

                              10/31/2013

                              Wow! It is a shame that people dont have anything else better to do with there day than to sit on a web page and write negitive things that are not true..Sad! get a life! life is too short...

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                                anonymous

                                Resident 2010 - 2013

                                10/29/2013

                                I have been a resident for more than 3 years. During that time, I have seen many improvements to the property. The pool is always clean and nice. The roofs have been replaced and the parking lot has been repaired. Many trees have been removed to allow for a more open space. The corridors in one building have been upgraded and look very nice. I understand that management is doing the same to the other buildings. The staff is friendly, courteous and responsive. I would recommend Oakbrook to anyone looking for a home.

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                                  anonymous

                                  Resident 2013

                                  10/30/2013

                                  These apartments are a disaster and a ripoff.

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                                    anonymous

                                    Resident 2013

                                    9/20/2013

                                    This complex is TRASH! Maintenance is a piece of crap! Sabrina is a female dog from hell! Chris is a liar! I would NOT recommend these apartments to anyone. I was paying $773.00 for a two bedroom garden (month to month) and definitely was not worth it. My carpet was a mess when I moved in and they're charging me for carpet cleaning fee's? The appliances are old and the maintenance guy confirmed that. My next door neighbor left their trash outside of their door for days at a time leaving the hallway smelling like old diapers. The neighbors above me threw their trash bags over the patio and then came downstairs to take them to the dumpster. Now I know why my lights around my patio were always tipped over. smh! Someone broke into my house one morning while I was gone and Sabrina is now acting like a staged the break-in! lol For what? It was my things that were stolen and broke? They're money hungry and no good will ever come to those demons. If you move in, you will not want to stay there for long. Especially once everything starts falling apart. There are nice apartments… See More>
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                                      anonymous

                                      Resident 2013

                                      2/8/2013

                                      I have lived in Oakbrook for two years. I requested the security doors be fixed two years ago, and to this day they have not been secure. They did improperly install a new lock six months after my first request, but only on one end of the building. The other door was never even touched. I called the office today, because my electric bill was triple the normal usage, and i was out of town for two weeks during the billing period with my hot water heater and furnace shut off at the breaker. The manager (Sabrina) got offended that I threatened to put my rent into an escrow account if repairs weren't made and told me "you have to give us time to make repairs and will get to it at our convinence, how do you like that!" I don't and I'll move. I've never been late with rent the two years i've lived here, and if you're smart you'll find a location that takes care of problems. A neighbor moved out three months ago, and the broken big screne tv she left is still sitting in the hallway. Thanks Sabrina.

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                                        anonymous

                                        Resident 2011 - 2012

                                        10/8/2012

                                        Well, I am not sure where to begin. These apartments are in need of serious renovations. The maintenance there is basically incompetent. It takes several days for issues in your apartment to be resolved. Chris is a really nice guy. It is probably the only positive thing I can say about the apts. I definitely love the location of the apartments. However, it is a shame that there is so much potential for this place to be a great home, but it won't happen. Unless, these apts are renovated and maintenance is replaced! What a shame!

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                                          anonymous

                                          Resident 2010 - 2011

                                          12/21/2011

                                          Good Place to Live!

                                          I have been at Oakbrook for a couple of years and have never had a problem. The staff is always friendly and helpful and very responsive. I have only had very minor/normal needs and they have all been taken care of promptly. I have never felt unsafe (and I live alone). I have had almost no issues with noise the whole time I have been here. The apartment itself is a nice size and has no issues. I have suggested this area to many of my friends and would still today. This is by far the best place I have lived in the past 6 years. I honestly have nothing bad to say about Oakbrook or the staff, it is well worth looking into!

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                                            anonymous

                                            Resident 2011

                                            5/6/2011

                                            My Experience

                                            I have nothing but good things to say I moved in late feb this year and I was very happy with everything from start to finish. I felt right at home the day I applied it was cold and Oakbrook had a beautiful fire burning in the office and hot coffe and coco, I have not seen this type of service in a LONG time......Very Nice people!!! Love it!

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                                              anonymous

                                              Resident 2011

                                              5/4/2011

                                              new resident

                                              I LOVE LIVING AT OAKBROOK. THE STAFF AND MAINTANCE ARE WONDERFUL, THE MANAGER SABRINA MADE ME FEEL AS IF I WAS HOME. I COULDN'T COMPLAIN ABOUT ANYTHING THE COMMUNITY IS WONDERFUL!!

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                                                Juanita1959

                                                Resident 1998

                                                3/15/2011

                                                Just ask for Sylvia Chevelle, Great Manager! And Great Place to live!

                                                I'm a former tenant prior to the current manager. However, from what I understand... She's a good lady of the Lord, a good Christian woman. She accepts everyone, even homosexuals. She treats everyone the same. I believe she even offers a special domestic partner discount, just the same as regular married couples. Just ask for Sylvia Chevelle, she's the Manager. She'll be more than willing to help... the best of the best! GREAT place to live!

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                                                  anonymous

                                                  Resident 2004 - 2010

                                                  12/16/2010

                                                  A Great Place to Live!

                                                  I have lived at Oakbrook Apartments since 2004, and have already signed my lease for next year. I have seen management come and go. I can't really say anything negative about any of the previous managers. As managers go, they did their job. The current managerial staff however, is by far the best that I have seen. I appreciate their professional,courteous, respectful and kind manner that they have shown me since their arrival. They go far beyond the call of duty. I honestly would not consider living anywhere else. I appreciate that whenever I go to the office it is wonderfully decorated for each season or holiday. It feels just like my own living room. I love the fact that it is not overcrowded and always neat and clean. Each time that I have called for maintainance, (and that is not offen, or ever serious) they are prompt in handling the situation. I have lived in many apartments in a few different states and I must say that Oakbrook Apartments will be a very tough act to follow if I ever had to relocate again. I absolutely love it and am pleased to call… See More>

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio, 1 Bath

                                                    $1,155

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                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $1,036

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                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    $893

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    This community is managed by

                                                    Ackermann Group

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

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                                                    Ackermann Group
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                                                    1 Bed, 1 Bath
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                                                    2 Beds, 2.5 Baths
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                                                    Studio, 1 Bath

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                                                    The Oaks Apartments

                                                    June 2024

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                                                    The Oaks Apartments is an apartment in Reynoldsburg in zip code 43068. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $893 - $1,502. Nearby cities include Pickerington, Blacklick, Whitehall, Canal Winchester, and Groveport.

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