Review History for hastsezini

Van Aken Court Apartments


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hastsezini

Resident 2003 - 2004

5/14/2005

It could have been a nice place to live...

The apartment itself was pretty nice, however, the management (who are off-site) only returned a couple of our 20-30 calls over the course of a year. They were nice, but lacked follow-through. When we got sick of having to call and call we filed an official looking document downloaded from a tenant organization to get them to fix the heat that had been looked at 6 months earlier by maintenance. (Granted they went through 4 men while we were there) A maintenance man entered our apartment once and didnt tell us, the only way we knew was he had locked the wrong lock, locking us out of our apartment (He claimed it was a mistake, which could be true. Although nothing was missing it was particularly alarming esp. when we spoke to management about this and got two different stories) Rusty water fell from pipes in the garage permanently staining my car window and paintjob, and because no one called me back from the office I hung up a small bucket over my rented parking space which they took down TWICE -adding further damage to my window. When we went to get our security deposit back it was incorrect and took over a weeks' worth of calls to the main administrative office (atleast 10) to ammend, as no one called back from there either. Hopefully you could live there and not run into any of those things, but be careful as for us they failed to mention upon signing our lease, a little clause called "additional rent" where you have to pay in excess of $100 dollars at the exit of your apartment if you dont agree to add it to the monthly cost. We thought it was very negligent for them not to mention this even if it is in the several pages of fine-print conditions. We would never rent from A-Z Management Co. again.

    Review 6 out of 6

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    Van Aken Court Apartments

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