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SOMO Flats

6455 Monroe Street, Sylvania, OH 43560
(729 Reviews & Surveys)
$2,739/mo
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Floor Plans & Pricing

3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.7

Safety

4.7

Office Staff

4.7

Maintenance

4.6

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

42

Manager’s Review Engagement

B-

Percentage of reviews responded to

64.29%

Manager’s Review Reply Time

B

Average time to respond to reviews

18.33 days

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SOMO Flats Reviews

(89)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1229427

Verified Resident 2021 - 2024

2/25/2024

I like the grounds with the park nearby. Weight room is nice. I try to get to events but I am usually at work, held too early in the day. The current office staff is nice and helpful. Dog park is a nice addition.

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    Resident 1226355

    Verified Resident 2022 - 2024

    2/13/2024

    Somo Flats is an awesome place to live, like a fancy hotel where you're the guest every day! The lobby and apartments are spacious and stylish. Hang out in the clubhouse, play pool, BBQ, or swim with friends. Bedrooms are cozy with ample storage. Enjoy… See More >
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      Resident 1223900

      Verified Resident 2024

      2/6/2024

      Very welcoming and comfortable. Beautiful setting. Walking distance to wonderful restaurants and shops. Abundance of amenities. Very secure. Very quiet and serine walking path through Harroun Park. The furnished apartment to rent nightly for guests is an added plus.

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        Resident 1223579

        Verified Resident 2024

        2/5/2024

        Beth and Henry were very helpful and informative while showing us the community and all of its features. The entire place was clean and well kept. The amenities are great. The high ceilings were a big selling point as well.

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          Resident 1223437

          Verified Resident 2024

          2/5/2024

          So far the experience has been great. Friendly community, quiet apartment, quick responsive management and maintenance. I am happy with our decision to move here so far (it has been less than 1 month).

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            Resident 1223242

            Verified Resident 2024

            2/4/2024

            the leasing manager has been so nice and a great help to me while moving in. the management and maintenance are super friendly and helpful. everyone has offered help if needed with anything through my moving process.

              Updated Review

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              Resident 1171520

              Verified Resident 2023 - 2024

              1/30/2024

              The community is located near Hroun Park and Sylvania's main street. Any issues encountered in the apartment have been resolved very quickly by the staff. There is a nice swimming pool and gym in the club hall as well as a welcoming entrance. I would… See More >

                Updated Review

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                Resident 1196067

                Verified Resident 2023 - 2024

                1/14/2024

                I feel safe here, and as a single disabled woman that is critical to finding a good place to live. The staff here is very friendly and courteous and anytime I have an issue they are more than eager to help.

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                  Resident 1214439

                  Verified Resident 2022 - 2024

                  1/5/2024

                  Maintenance and office staff are always helpful, informative, and friendly. You can count on both to be there when you need them. Henry & Jaime do an amazing job keeping up with the apartment all together and ensuring each home is perfect for current and… See More >

                    Updated Review

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                    Resident 969820

                    Verified Resident 2021 - 2024

                    1/2/2024

                    SOMO Flats is in the best location for walkability to Downtown Sylvania and is on the Sylvania River Trail which a beautiful walking/biking trail. The apt includes all amenities - washer/dryer, dishwasher, disposal, tall windows, beautiful countertops and flooring, excellent closet space and underground parking… See More >
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                      Resident 1210859

                      Verified Resident 2023

                      12/22/2023

                      Good location. Great staff. The pool and the off leash dog area are great. Convenient walking trails in the back of the apartment complex. Stuff is very helpful,. Only problem is that the trash is very restricted. No dumpster to drop off large bags

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                        Resident 1209260

                        Verified Resident 2023

                        12/17/2023

                        Quiet, safe, new, modern amenities including options for greenbelt views, windows and floorplans. The leasing staff was very responsive, kind and informative. Leasing staff was clearly experienced with what renters would be looking for or need even when we didn't know what to… See More >
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                          Resident 1207656

                          Verified Resident 2023

                          12/12/2023

                          Ive so far had a Decent Experience living here. Brand new building and Up to date Furniture in Apartments. Good Community with Great Staff that's Attentive to residential needs. Community fun and social events

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                            Resident 1206528

                            Verified Resident 2023

                            12/8/2023

                            High quality community. The building is relatively new and well maintained. The staff is very friendly and responsive to questions/concerns. The floor plan of my unit makes sense and provides ample flexibility for my lifestyle

                              Updated Review

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                              Resident 953104

                              Verified Resident 2021 - 2023

                              12/5/2023

                              Love the Sylvania location - convenient to shops, restaurants, Gas, Hardware store, groceries, Bank, library. Staff very friendly, Our view overlooking a creek and walking path is relaxing. Love the Fitness Center and walking path. Very dog friendly.

                                Updated Review

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                                Resident 951930

                                Verified Resident 2021 - 2023

                                11/27/2023

                                I enjoy residing here. Very convenient location to shopoing areas on Monroe Street. My fur-child enjoys the local parks where he can frolics and bark at squirrels & chipmunks. Only downside is the parking wars in the evening.

                                  Manager

                                  11/27/2023

                                  SOMO Flats
                                  Thank you for the excellent 5 star review and thank you for continuing to have SOMO as your home! I will share this review with the Team. Please don't hesitate to reach out to the office if there is ever anything that we can assist you with. Have a great day!

                                  Updated Review

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                                  Resident 951994

                                  Verified Resident 2020 - 2023

                                  11/14/2023

                                  SOMO FLATS is a wonderful place to live. The office staff is very caring and easily approachable. The maintenance staff responds quickly to your needs. They are courteous and very respectful, too. The garbage service is a very nice benefit. I have lived in many apartments… See More >
                                    Manager

                                    11/15/2023

                                    SOMO Flats
                                    Thank you for leaving such an excellent review! I am more than happy that you've chosen SOMO as your home. I will share your great feedback with the rest of the Team. As we continue to strive for excellence, please let us know if we can assist you further. Have a good day!
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                                    Resident 1196274

                                    Verified Resident 2021 - 2023

                                    11/5/2023

                                    I like this Community and for me the only thing that would make me extremely happy is the berber carpet in the den and bedroom. The neighbors are nice, the management team is always prompt addressing any needs I may have.

                                      Manager

                                      11/5/2023

                                      SOMO Flats
                                      Thank you for the amazing review! I’m so glad to hear such positive feedback. Please don’t hesitate to share any of your concerns, thoughts, or ideas with the office so that we can discuss them further. It’s always a pleasure to serve you. Have a great day!
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                                      Resident 1195698

                                      Verified Resident 2023

                                      11/3/2023

                                      Welcome and competent staff, prompt response to issues and excellent location The team at SOMO Flats is awesome. Access to downtown Sylvania, the river walk and Sautters is a huge plus. The apartment has plenty of storage and a great view from… See More >
                                        Manager

                                        11/3/2023

                                        SOMO Flats
                                        Thank you so much for your kind feedback! We're happy that we're doing our part to keep your time with us here at SOMO enjoyable. We will be sure to address any areas where we might have fallen short and continue to strive for excellence. Have a great day!

                                        Updated Review

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                                        Resident 998327

                                        Verified Resident 2021 - 2023

                                        10/3/2023

                                        This is a beautiful community in a great location. Management has spent a lot of time and energy on making this area gorgeous. Parking is available in the garage for an extra fee (that I believe is too high). Parking outside is next to impossible… See More >
                                          Manager

                                          10/3/2023

                                          SOMO Flats
                                          Thank you for taking the time to leave your valuable feedback! Please know that we hear you and we're constantly working on ways to improve the parking situation. We appreciate you and if there is anything that we can do for you, please contact the office to let us know. Have a great day!

                                          Updated Review

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                                          Resident 1179070

                                          Verified Resident 2023

                                          10/1/2023

                                          Exceptional. Couldn't ask for better. Staff especially are attentive, professional, wonderful. JC Hart as a company could be more flexible with their rent and various charges, that is the only thing that would keep me from renting here, but as far as the local… See More >
                                            Manager

                                            10/2/2023

                                            SOMO Flats
                                            Thank you for the 5 star review! Your time is valuable so I appreciate you spending it telling others how much you enjoy it here. Please know that we appreciate you for choosing SOMO as your home. Have an amazing day!

                                            Updated Review

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                                            Resident 1138257

                                            Verified Resident 2023

                                            10/1/2023

                                            This community is quiet and peaceful. Awesome Amenities, Pool, gym, bike path right outside. A 5 minute or less drive to 4 grocery stores. Downtown Sylvania just a short walk. Which has wonderful shops and restaurants to choose from.

                                            Manager

                                            10/2/2023

                                            SOMO Flats
                                            Thank you for the beautiful photos and great feedback! I appreciate you taking the time out to share your experience here at SOMO with us and others. Have an amazing day!

                                            Updated Review

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                                            Resident 933393

                                            Verified Resident 2021 - 2023

                                            9/24/2023

                                            SOMO is located in a beautiful park setting with walking distance to stores, restaurants, libraries, schools. My view of the park and the stream is amazing. Having access to a gym and club room is the cherry on top of an iced cake. … See More >
                                            Manager

                                            9/24/2023

                                            SOMO Flats
                                            Thank you so much for sharing such lovely pictures of the Community! I thank you for taking the time to leave a great review. Please don’t hesitate to reach out to the office if we can be of further assistance to you!

                                            Updated Review

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                                            Resident 962141

                                            Verified Resident 2021 - 2023

                                            9/10/2023

                                            Very nice community. Friendly staff, always available for questions or concerns. Love my apartment and location. Sunny windows. No smoking community is wonderful for everyone's health. The walking path nearby is so nice.

                                              Manager

                                              9/11/2023

                                              SOMO Flats
                                              Thank you for such a positive review! Our SOMO Team is dedicated to providing our Residents with a great living experience. We will continue to strive for excellence. I am truly appreciative for your kinds words and will share them with the Team. Have a great day!

                                              Updated Review

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                                              Resident 924815

                                              Verified Resident 2021 - 2023

                                              9/8/2023

                                              DON'T RENT HERE! THEY MICROMANAGE YOU - monitor your personal activity and restrict visitors to your "home" to 2 days per month! They don't tell you that when going over rental agreement. They monitor if you have anyone staying in your apartment/parking… See More >
                                                Manager

                                                9/8/2023

                                                SOMO Flats
                                                Thank you for your response. We apologize that you feel as if we haven't met your expectations. Please know that the communication sent was in the best interest of our Residents. We were contacted in regards to SOMO Residents parking in that area and were asked to notify our Residents. That area belongs to the City of Sylvania and we don't want any SOMO Residents to be fined or towed. Our pricing is determined by what is called the AIRM pricing system. It's a Revenue Management System. We are more than happy to explain how it operates if you'd like to stop in the office. We'd also like to explain that policies and procedures such as the garbage cans in the halls after 9am, the swim bands being in the pool area with you, and adults needing to be on the lease in order to live in the Community, are in place to allow the Residents to have a pleasant living experience here. We explain these policies at the time of move in so that you are aware of what to expect. Unfortunately, enforcing those policies aren't always well received. It does seem as though their might be some miscommunication as far as visitors parking and needing to wear your swim wristbands. We would love to have a conversation about this if you'd like to stop in the office. Please feel free to do so at anytime. Thank you!

                                                Features & Amenities

                                                Parking
                                                • Reserved Underground Parking
                                                Other
                                                • Clubhouse
                                                • Elevator
                                                • Fitness Center
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Pool
                                                • Storage Space
                                                • Sundeck
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                                                Leasing

                                                SOMO Flats is JC Hart Company s luxury apartment community in Sylvania OH Moveins began April 2021 In partnership with our codeveloper Republic Development Phase I houses 206 apartment homes a clubhouse pool and underground parking The units are a mix of 1 2 and 3bedroom apartments We look forward to bringing our decadeslong record of providing upscale living and exceptional customer care to the Sylvania community
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                J.C. Hart Company, Inc.

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is SOMO Flats Rated?
                                                Based on 729 number of votes by renters, SOMO Flats is currently rated 4.7 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at SOMO Flats?
                                                SOMO Flats is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                SOMO Flats is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at SOMO Flats?
                                                SOMO Flats is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is SOMO Flats?
                                                SOMO Flats is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                SOMO Flats is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at SOMO Flats?
                                                SOMO Flats is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 64.2857% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 18.33 days to their community reviews in the past year.
                                                Who manages SOMO Flats?
                                                J.C. Hart Company, Inc.
                                                What is the pet policy at SOMO Flats?
                                                No pet policy available
                                                What types of floor plans are available?
                                                3 Beds, 2 Baths

                                                Contact Property

                                                SOMO Flats

                                                March 2024

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                                                Baths

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                                                SOMO Flats is an apartment in Sylvania in zip code 43560. This community has a 3 Beds, 2 Baths, and is for rent for $2,739. Nearby cities include Ottawa Lake, Toledo, Holland, Maumee, and Temperance.

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