Review History for ddaisykat

Jamestown of Toledo


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ddaisykat

Resident 2006 - 2007

9/17/2007

I stayed in one of Jamestown's 1 bedroom apartment and during that year, I raved about the place to anyone who would listen. I loved the set-up, the prompt response time of the maintanence staff and the friendliness of the the office (particulerly Mary) My bad experience came after I moved out. I gave the office over a 50 day notice that I was moving out, went to the office to find out EXACTLY what I needed to do for move out, cleaned the apartment, filled out the paperwork according to the directions and left the paperwork, check for the remaining utilities and keys in the mail slot. 2 months after the fact, I got a call from a collection agency stating that I didn't pay everything from Jamestown and owed over $800. I promptly called the office to talk to the manager (she was new) I explained the situation and she informed me that I did not leave a forwarding address. I told her I called her a week after I moved out to make sure I had completed everything and she said that I didn't call. I said that I did in fact leave her a message and since there was no follow up that I assumed that I was fine. She said, Oh I must not have receieved the message then. I asked her to call off the collection agency and she said it was out of her hands. This woman was incredibly unprofessional and ruined what up til then had been a great experience. They will nickel and dime you at move out. Also the rent went up over 20% from my first year to the second. The norm in the market is 6%

    Review 62 out of 72

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    Jamestown of Toledo

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