Review History for anonymous

Savoy at the Streets of West Chester


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anonymous

Resident 2016 - 2017

5/17/2017

I have so much to say about savoy. In the beginning the pretty much sell you the place make you think wonders of it, yes the property is extremely beautiful and the structure itself is relatively nice and conveniently located but that would be ABOUT IT! Living here for almost two years has been one of the worst experiences ever. To begin with couple months in our apartment got a "hammer pipe" it made an AWFUL noise making it seem like the apartment was about to crumble down. The staff was absolutely no help to finding the solultion to it because they were clueless to what it was. They attempted to stay in the apartment for about 5 minutes to see if they could hear it but nothing. Recently got new neighbors and they complain about damn near EVERYTHING. Including that the walls are paper thin and that they can hear our music the staff came into our apartment and treated us like kids trying to test out which volume level was comfortable for our neighbors RUDE! The garage can be heard whenever opened and closed & the hallways smell like complete ---- all of the time. Do not live here
    Manager

    5/31/2017

    Savoy at the Streets of West Chester
    I am sorry to see this review come through and that you are unhappy with your experience at Savoy. When noise concerns are brought to our attention in the office, it is our typical procedure to enter the apartment home to see if we can come to some sort of satisfactory solution for the issue. The last time we spoke I felt like we had offered a reasonable solution to move forward in making you comfortable in your home. I will be contacting you shortly to revisit these options. Thank you! Gillian, Property Manager

    Review 8 out of 9

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    Savoy at the Streets of West Chester

    March 2024

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