Review History for Serenity91

Lakes At West Chester


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Serenity91

Resident 2011

2/3/2011

I have been here for about 3 yrs now and I am shocked that there are bad postings about this property. I have also seen staff come and go and this happens with any good company trying to find great staff. I do understand why the leasing girl and her son in law were fired. They never opened the office on time on the weekends! Why were they even working together anyway? The Manager is the sweetest person and always pays attention to my needs and the needs of the community. The grounds are kept up very well. The location is awesome. I used to love the resident socials until I started seeing certain residents gossip. Sue and her husband, Andy,Debra and Joann really need to stop gossiping and mind their own business. You all have your own little click. You get together and talk about people in order to feed your low self esteem. IF YOU ARE NOT HAPPY HERE THEN MOVE!!!!! The staff change was the best for the community. Maintenance is great. Every time I need something it is done within a reasonable time. Maintenance is always so helpful. They are always shoveling snow picking up grounds and one time I was carrying bags and they were heavy and they helped me. Again this is an awesome place to live-keep up the great work!

    Review 14 out of 38

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