Resident · 2011 - 2015
An absolute disaster. This is my, and my neighbors experience. If you want to enjoy your residence, this is not the place. After multiple notifications to management for over a year about loud tenants after quiet hours, unclean laundry facilities, and many other infractions. They act like you have no rites what so ever, and you didn't say anything at all. as long as they are getting a check for rent they Do Not care what goes on there. Some people rent apartments in their names just to rent them out to an overflow of undocumented and illegal immigrants. The huge amount of crime and drug use is rampant there. You have been warned!
The Highlands of West Chester Manager
Dear Tenant, We are very sorry to hear about your experiences. The Highlands Apartment value our community and residents. The Highlands Apartment takes complaints very seriously and we will look into the manners stated. The Highlands Apartment thrive to make our community a good place to live, work and feel safe. Thanks, The Highlands Apartment