Go To Moderator MenuYou are currently logged in as: 
Log Out

Contact Property

The Highlands of West Chester

6615 Fountains Boulevard

West Chester, OH 45069



Resident · 2017 - 2019
Rating Breakdown
Office Staff
This is the WORST apartment complex I have ever lived in. Do not move here. Spend a little bit more money and live...literally anywhere else. For more details and pictures, please read on... If you're looking for a complex with overpriced rent, minimal parking, annoying neighbors, and inept office staff, then the Highlands is just right for you. The new ownership group, Monarch, does not know how to answer the phone or emails. The groundskeepers don't know how to keep the areas clean. There is constantly tons of furniture and trash all around the dumpster - mattresses and couches that Rumpke cannot pick up because it's not IN the dumpster. So they just hang out in the grass for weeks on end. Parking is practically nonexistent. If you have the audacity to get home after 7 pm, good luck finding parking anywhere close to your building. It's a long walk across a dark and dirty parking lot for you. There are so few washers and driers per building that you're better off going to a laundromat. Our building had 3 units of each for 23 apartments, and they were always broken. The laundry rooms are filthy and disgusting. Strangers WILL move your stuff out of there and touch all of your laundry like it's their own. Kids will run around the parking lot like it's a playground. Kids punched my roommate's car while she was in it. These same kids tried to break into my window. Other tenants had issues with mold from constant water damage that was never resolved. Monarch is the worst ownership group I've ever had to deal with. They nickel-and-dime EVERYTHING. Everyone at the office had the nastiest attitude in the world, consistently acting like any question we had was the biggest inconvenience of their life. They are incredibly nasty and rude. During our move out inspection, where we were told, and I quote, that it was "one of the cleanest move out inspections they'd ever seen," they still kept almost half of our security deposit for paint and carpet cleaning - two things they're legally required to do before new tenants move in. What a ripoff. Everyone in the office has a terrible attitude, and dealing with them was one of the worst parts about living there. This is not an office staff that cares about the quality of life of their tenants. TL;DR: Basically, as long as you never have to talk to the office staff or neighbors and as long as you don't ever want to move your car, you'll be fine.
Useful    0
Thanks for voting!  

  • Price

  • Sq. Ft.

  • Availability

  • Model

The Highlands of West Chester

Provided by Property Management

Management Photos (0)

    Provided by Other Residents

    Resident Photos (0)

        Back To Top
      Contact Property