Review History for Verified Resident 708371

The Preserve at Beckett Ridge

Avatar

Verified Resident 708371

VRP 2012 - 2019

10/20/2019

I have lived here for 6 years and I have watched the changes over the years. I have seen a drastic decline in maintenance and the office staff is rude especially Lexi who is lazy and delivers notifications dated 3-4 days prior to the date the residents receive them and responds with a matter-of-fact attitude definitely NOT customer service attitude. I always try to defer from speaking with her. I have no clue why she is still on staff here.
Manager

10/21/2019

The Preserve at Beckett Ridge
Thank you for sharing your feedback with The Preserve at Beckett Ridge. We sincerely apologize for the experience you've had as a resident of our community, and we're sorry our team has been unable to ensure your satisfactions. We strive to make our community a great place to live and we do not want your remarks to go unnoticed. Please contact the office directly to let us know of any outstanding issues that you may have so that we can promptly address them. Thank you again for bringing your concerns to our attention, as we value your feedback. Sincerely, The Preserve at Beckett Ridge

Review 17 out of 60

Share This Review

Contact Property

The Preserve at Beckett Ridge

July 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review