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Former Resident · 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2018
Quite possibly the worst apartment I have ever lived in. The staff doesn't communicate with each other, and you never receive phone calls back regarding important issues. $100 late fee for ONE day late paying. Issues like your upstairs neighbor's dog consistently peeing all over your furniture. Issues like your upstairs neighbor vomiting all in your back yard. Issues like your apartment smelling HORRIBLY of old dingy smoke. Issues like moving into an apartment with a dirty bathtub, moldy towels dried and dingy stuffed into the windows, and the list goes on for days. Brooke said "oh. it's just an old apartment. We can't do anything about having dirt caked into the windows. It's old" Not to mention- your bill through first billing is always around $200. That does not include your AEP & gas bill.. First Billing bill includes $55 for a trash bill when your dumpster is constantly overflowing. Paying that much just for a trash pick up with an apartment complex is insane to me. It also includes "common electric" which is normally included in your rent. You're locked into & forced to use their ------ basic cable for $100/mo. I lived in a one bedroom and the fact that my utilities were over $300/mo was outrageous. I'm not the only one. My neighbors had the same issues with this establishment. Horrible customer service, but the maintenance guys were nice. I could go on and on but I have not met a single resident who enjoyed living at Fairway Lakes. If your experience was anything like mine, you're not alone.
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