Review History for anonymous

Hudson Square


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anonymous

Resident 2018

10/3/2018

Warning: DO NOT LIVE HERE. Hudson Square in nothing like what management wants you to think it is. We were so impressed when we came to tour and felt like it was going to be our "home" but things quickly changed when we moved in. We lived in a two bedroom, one bath unit. When we moved in, the carpets were DRENCHED. Not just slightly damp from a carpet cleaning but so wet to the point that the floors in the kitchen and bathroom were starting to bubble from the moisture coming from the carpets. There was also a giant hole in the bathroom ceiling that management promised us would be fixed in 4 days. There was wet paint in the laundry room. There were multiple light bulbs out. And there were outlets that weren't working. In 2.5 weeks, maintenance was in our apartment SEVEN times. They had to come out twice to fix that bathroom and they did a terrible job. They wouldn't fix multiple things in one trip. So instead of fixing the ceiling, outlets, and bulbs in one trip, they would come out several different times to do those things. We had 2 dogs and maintenance REFUSED to enter the apartment if they weren't crated even though they had met the dogs multiple times and knew that they were friendly. We brought up our concerns to management about the maintenance issues and they wouldn't take ownership over the fact that the unit was not move in ready like we were promised. Not to mention there were no sidewalks for walking your dog and there was dog poop all over the complex. We also had 2 packages that were gifts from family stolen off of our front step in the first 2 weeks of living there. All management had to say for this is that we should have had the packages shipped to the rental office but as I said, the packages were gifts that we weren't expecting to receive. The regional manager, Stephanie, has the worst management skills I have ever encountered. She essentially said that we are just out of luck and she isn't going to do anything to correct the problems that we were facing. We ultimately decided to end the lease due to these issues. Unless you want to deal with management that doesn't care about anything except your money and you want to deal with maintenance issues every other day, I would steer clear of this place.

Review 7 out of 121

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Hudson Square

March 2024

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