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Stone Pointe

5050 Som Center Road, Willoughby, OH 44094
(69 Reviews)
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Floor Plans & Pricing

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 858 sq. ft.

See Floor Plan Details

Junior 1 Bedroom

1 Bed, 1 Bath | 700 sq. ft.

See Floor Plan Details

Studio

1 Bed, 1 Bath | 258 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bedroom - 1150

2 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

2 Bedroom - 1235

2 Beds, 2 Baths | 1,250 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.4

Safety

4.2

Office Staff

4.0

Maintenance

4.5

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

17

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.06 days

View Community Timeline
View Community Timeline

Stone Pointe Reviews

(69)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1242339

Verified Resident 2023 - 2024

4/8/2024

Love the security, the cleanliness and professionalism of the management staff. Overall experience has been great. Would recommend this community to anyone. A very nice place to reside and bring guests.

    Manager

    4/8/2024

    Stone Pointe
    We're delighted to learn about your positive living experience in our community. Your kind words about our security, cleanliness, and professional team are truly valued. We appreciate your recommendation of our community to others. Thank you for sharing your review.
    Review Author Icon

    Resident 1241428

    Verified Resident 2022 - 2024

    4/5/2024

    When apartment hunting, I look for safety, cleanliness, quietness, freeway access, and shopping. Everyone that works here is approachable. There was one person that had a poor attitude, but that person is no long here. Now everything is good.

      Manager

      4/7/2024

      Stone Pointe
      Thank you for your kind rating and feedback. We are pleased to learn that our community aligns with your expectations regarding safety, cleanliness, and convenience. We are committed to ensuring a positive living environment for all residents, and we appreciate your recognition of our team's approachability and helpfulness. Your feedback is valued and drives us to maintain the integrity of our community.
      Review Author Icon

      Resident 1234681

      Verified Resident 2006 - 2024

      3/13/2024

      MY EXPERIENCES HAVE BEEN VERY GOOD! I LOVE LIVING HERE! MY APARTMENT IS LARGE AND I LOVE IT. VERY NICE SIZE BALCONY, WITH PLENTY OF SITTING AREA. I HAVE BEEN SURROUNDED WITH PLENTY OF NICE NEIGHBORS OVER THE YEARS. A… See More>
        Manager

        3/13/2024

        Stone Pointe
        We're glad to hear that you're finding value in your living experience in our community. It's great to know that you're enjoying the space and peaceful environment of your home, as well as the pleasant interactions with our neighbors. Your feedback is much appreciated!
        Review Author Icon

        Resident 1233279

        Verified Resident 2023 - 2024

        3/8/2024

        Nice place to live overall. Electric bills are ridiculous! Since Sept when I moved in the bill has been on average 3x's higher than average electric bills in this complex. However very peaceful.......

          Manager

          3/11/2024

          Stone Pointe
          Thank you for sharing your rating and feedback with us. We are pleased that you find our community to be peaceful. Should you have any concerns about the electric bills, please feel free to reach out to stonepointepropertymanager@beztak.com so that we can offer our assistance. Your presence as a valued resident is appreciated.
          Review Author Icon

          Resident 1233177

          Verified Resident 2018 - 2024

          3/8/2024

          I really feel like home here, great staff. Always well taken care of!! Great view from balcony. Very close to a lot! I recommend Stone Pointe. There is no place like my apartment. Check out Stone poi te

          Manager

          3/10/2024

          Stone Pointe
          We are glad to hear that you are enjoying your living experience in our community and that our team has been able to make you feel at home. It's great to know that you're taking advantage of the beautiful views and convenient location. Your recommendation of Stone Pointe is highly valued. Thank you for sharing your review with us!
          Review Author Icon

          Resident 1224283

          Verified Resident 2020 - 2024

          2/7/2024

          we feel strongly that we made the right choice almost four years ago in coming to Stone Pointe Apartments. There is really nothing we would want to change about our amenities, our neighbors, or the workers here. In a word, we are more than… See More>
            Manager

            2/7/2024

            Stone Pointe
            Thank you for your review of Stone Pointe. We're happy to hear that you're satisfied with all aspects of living at Stone Pointe. We hope you continue to have a pleasant experience!
            Review Author Icon

            Resident 1223282

            Verified Resident 2023 - 2024

            2/4/2024

            My experience has been decent, it's definitely quiet for the most part and my apartment is nice. Negative would be tenants smoking marijuana and stinking up the hallway. Also, the tenants don't have their own parking spot even though we have parking stickers.

              Manager

              2/5/2024

              Stone Pointe
              We appreciate you sharing your experience at Stone Pointe. It's good to hear that you find the community generally quiet and your apartment nice. However, it's unfortunate that you're experiencing issues with smoking odors in the hallway, and the parking situation seems to be a concern as well. If these issues persist, it might be helpful to reach out to our property manager at stonepointepropertymanager@beztak.com so they can address them appropriately. Thank you for your feedback, and I hope your overall experience continues to be decent.
              Review Author Icon

              Resident 1215887

              Verified Resident 2012 - 2024

              1/9/2024

              When the tennis courts were removed, we were told that it would be replaced with a gazebo. It has been years....where is it. The rent has gone way up, but there have been no improvements. We like the maintenance team. They… See More>
                Manager

                1/10/2024

                Stone Pointe
                We apologize for any delay in fulfilling promises regarding community amenities. Your satisfaction is important to us, and we'll take your comments into consideration as we plan for future improvements. At your earliest convenience, please contact our property manager at stonepointepropertymanager@beztak.com so that we may address your concerns directly.
                Review Author Icon

                Resident 1207893

                Verified Resident 2023

                12/12/2023

                My experience has been very good at this community so far. The staff is all around very helpful and very responsive. I wish there were more amenities at Stonepointe, but it has been a fantastic experience other than that.

                  Manager

                  12/12/2023

                  Stone Pointe
                  We’re happy to read that you’ve had such a great experience in our community and with our team. Resident satisfaction is always our number one goal, so we’re happy to have succeeded. Thank you for choosing Stone Pointe Apartments!
                  Review Author Icon

                  Resident 1189535

                  Verified Resident 2022 - 2023

                  10/17/2023

                  The community is kept clean and is very quiet. The laundry facilities are satisfactory and not crowded. Location is adequate. Residents keep too themselves with some online gatherings. No chargers yet for ev's ?

                    Manager

                    10/17/2023

                    Stone Pointe
                    Thank you for the wonderful review. Community upkeep and a neighborly environment are important to us. Thank you for recognizing our efforts and we encourage you to reach out to our office to discuss your feedback further. We are more than happy to help!
                    Review Author Icon

                    Resident 1187774

                    Verified Resident 2018 - 2023

                    10/7/2023

                    Apartment complex is in a transition phase and will hopefully settle back to its previous community atmosphere. Previous mix of residents included families, range of age groups, and cultures. Cleanliness has gone down on interior hallways and exterior upkeep. Location is ideal. Many… See More>
                      Manager

                      10/8/2023

                      Stone Pointe
                      We are grateful for your review! Our team values your patience and understands the importance of maintaining a welcoming community atmosphere. Please contact our office if there is anything we can assist you with. We are more than happy to help!
                      Review Author Icon

                      Resident 1179092

                      Verified Resident 2023

                      9/10/2023

                      The management is good, very accommodating. The maintenance has been great, the management does their best to provide the best service. The rooms are clean and spacious with a good layout. The area is nice as well.

                      Manager

                      9/11/2023

                      Stone Pointe
                      Your review means so much to us! We appreciate you complimenting our friendly staff and lovely community. Please do not hesitate to reach out to us at any time should you need assistance during your stay!
                      Review Author Icon

                      Resident 1167364

                      Verified Resident 2018 - 2023

                      8/7/2023

                      I've enjoyed living at Stone Pointe. The neighbors are friendly, the building is quite and clean. The grounds are immaculate. The neighborhood offers plenty of shopping and activities. Great place!!

                        Manager

                        8/7/2023

                        Stone Pointe
                        We're happy to hear that you've had a positive living experience at Stone Pointe. It's fantastic to know that you are appreciating the friendly community and immaculate grounds. Your satisfaction is consistently important to us and thank you for sharing your review!
                        Review Author Icon

                        anonymous

                        prospectiveVisited 2023

                        7/14/2023

                        Credit profile must be squeaky clean!!

                        Writing this review to save the next person some time and $60 in nonrefundable application fees. First of all, Stone Pointe is a lovely place, clean, quiet, brand new washer/dryer, tons of storage. Jen was very kind, I enjoyed my tour with her. She told… See More>
                          Manager

                          7/17/2023

                          Stone Pointe
                          Thank you for sharing your experiences. We are concerned to hear about some of the things that you have mentioned in your review, and we'd like to talk to you about these matters. At your earliest availability, please contact our office at stonepointepropertymanager@beztak.com so that we can learn more about your residency here. We strive to provide excellent homes for residents, so we'd greatly appreciate hearing from you.
                          Review Author Icon

                          Resident 1152726

                          Verified Resident 2022 - 2023

                          6/22/2023

                          GREAT COMMUNITY CLEAN AND PEACEFUL. I MOVED IN DEC 2022, THERE WAS A POWER OUTAGE IN THAT ENTIRE GRID OF THE CITY INCLUDING THE DAY OF MY MOVE IN, MS. CHARLOTTE WAS PATIENT AND PROFESSIONAL, SHE MADE THE MOVE IN EASY FOR ME EVEN… See More>
                            Manager

                            6/22/2023

                            Stone Pointe
                            Thank you for taking the time to share your thoughts. We’re delighted to read that Charlotte has been able to provide you with excellent service. We appreciate your review and are confident that your experience will only continue to get better.
                            Review Author Icon

                            Resident 1149295

                            Verified Resident 2000 - 2023

                            6/11/2023

                            This is a well-managed, adult community offering large well-designed suites within quiet well-maintained buildings. The addition of more resident facilities, such as vending machines, would be a nice addition. Also, rent credit on new leases for long-term, loyal residents would be appreciated.

                              Manager

                              6/12/2023

                              Stone Pointe
                              Thank you for your positive feedback on our community and its management. We're glad to hear that you appreciate the quiet and well-maintained environment. If you would like to discuss your feedback further, please reach out to our office. We are always happy to help!
                              Review Author Icon

                              Resident 1148804

                              Verified Resident 2002 - 2023

                              6/9/2023

                              Couldn't be happier, especially with the current/long-standing maintenance & housekeeping staff. The common areas are kept meticulously clean & maintenance is always "Johny on the spot" when needed. Tenants are 95% fantastic wonderful to live amongst, so vetting must be working.… See More>
                                Manager

                                6/12/2023

                                Stone Pointe
                                Dear Resident, we do our best to provide you with professional service, so we’re happy that our team has contributed to your wonderful experience. Thank you for all this positive feedback!
                                Review Author Icon

                                Resident 1129176

                                Verified Resident 2013 - 2023

                                4/7/2023

                                Apartments are nice and big. Community is very quiet and tell themselves. The only downfall is there are no amenities on site for the price and the rent does got up every year and the on-site laundry goes up often as well.

                                  Manager

                                  4/9/2023

                                  Stone Pointe
                                  Dear Resident, thank you for your review. Please know that our prices are based on our market and are comparable to other communities with similar amenities and services. We'd be more than happy to speak with you about your feedback so please visit our office when you have a moment.
                                  Review Author Icon

                                  Eagletrip

                                  Resident 2021

                                  8/4/2021

                                  I recently moved into Stone Pointe apartments and I love the environment. The apartment is very quiet, my neighbors are friendly, and the office manager, Charlotte, Murray, was very helpful in helping me to get settled into my suite. I would recommend this Stone Pointe… See More>
                                    Manager

                                    8/4/2021

                                    Stone Pointe
                                    Thank you for your review and recommendation of Stone Pointe! We're glad to hear that your experience has gotten off to such a great start and that Charlotte has been so helpful to you throughout the process. Please feel free to reach out to us here in the office if there is anything that our team can help you with in the future.
                                    Review Author Icon

                                    anonymous

                                    Resident 2012 - 2021

                                    5/12/2021

                                    To rent here open your wallet wide they go up on your rent every year with no upgrades to your apartment. I truly believe they think we have Bill Gates money. They are going up $50 for a few but $20 for other in the… See More>
                                      Manager

                                      5/18/2021

                                      Stone Pointe
                                      It's unfortunate that your experience has not been more positive. Unfortunately, we have no control over the migrational patterns of geese however, the upkeep of our grounds is important to us and we'll be sure to take your comments into consideration to help us do so. That being said, we want each of our residents to enjoy their homes and the community to the fullest. Our team is available to discuss any questions or concerns you may have and we hope that you'll feel free to contact our office directly if there is anything that we can help you with to make your time here more enjoyable moving forward. Thank you.
                                      Review Author Icon

                                      tallo

                                      Resident 2014 - 2018

                                      6/6/2018

                                      I lived at Stone Pointe Apartments for the last five years and had to move due to a transfer. The complex is in a fantastic location. Leasing and maintenance staff are friendly. The common areas are clean and quiet. Would highly recommend living here.

                                        Review Author Icon

                                        anonymous

                                        Resident 2016 - 2017

                                        11/23/2017

                                        These are good apartments. However, I am giving one star because of their CENTURY OLD LAUNDRY(washers and dryers). Frustated and tired of informing to the management that they do not properly wash and dry the clothes. Sometimes washing machines put some kind of MUD on… See More>
                                          Review Author Icon

                                          calab

                                          Resident 2016

                                          9/15/2016

                                          I just just recently moved in last month. So far everything has been great. The complex is well kept up compared to other apartment buildings I looked at. I would recommend this place to anyone looking. Nice area.

                                            Review Author Icon

                                            myhome32

                                            Resident 2016

                                            8/31/2016

                                            My wife and I just love this apartment complex. It is safe and the neighbors are just so nice. Never had a problem parking because there is so much parking space. Also I was thrilled that you get a storage compartment with… See More>
                                              Review Author Icon

                                              Nadine1018

                                              prospectiveVisited 2016

                                              6/30/2016

                                              I know someone who has lived at Stone Point apartments for 9 years. The rent has gone up every year since then. Last year they raised the rent 45.00 for only a select few people, the rest of the tenants were only raised 10.00. My… See More>

                                                Features & Amenities

                                                Laundry
                                                • Laundry Room on Every Floor
                                                Parking
                                                • Garage
                                                Pets
                                                • Cats Allowed
                                                  Fee: $300. Rent: $35. Pet Limit: 2. Comments: CATS ONLY! Pet rent is per month
                                                  Less Info
                                                  More Info
                                                Other
                                                • Abundant Storage Space
                                                • Air Conditioner
                                                • Controlled Access
                                                • Controlled Access with Intercom
                                                • DishWasher
                                                • Eat-in Kitchen
                                                • Oversized Balconies
                                                • Refrigerator
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                                                Leasing

                                                This property is managed by Beztak, 2023 recipient of the US Best Managed Companies for the the fourth year in a row, sponsored by Deloitte Private and The Wall Street Journal. Call and let us tell you why! Your new home awaits at Stone Pointe Apartments, an inviting community that answers your need for a comfortable, charming, and centrally-located home in Willoughby, Ohio. Designed with the resident lifestyle in mind, our community provides studio, one, and two bedroom pet friendly homes that feature amenities such as our lighted oversized private balconies, eat-in kitchens, and available garages.Stone Pointe offers our residents easy accessibility to the restaurants, shopping, and entertainment nearby. We re just a quick drive to downtown Cleveland, with close proximity to Som Center Rd, Euclid Ave, and I-90. Please contact the office to confirm Security Deposit amount.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 03:00 PM
                                                This community is managed by

                                                Beztak Properties dba Oakland Management

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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: How easy is it to find guest parking?

                                                Frequently Asked

                                                Based on 69 number of votes by renters, Stone Pointe is currently rated 4.3 out of 5 stars.
                                                Stone Pointe is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                Stone Pointe is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                Stone Pointe is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                Stone Pointe is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                Stone Pointe is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                Stone Pointe is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 1.06 days to their community reviews in the past year.
                                                Beztak Properties dba Oakland Management
                                                Cats Allowed
                                                Fee: $300
                                                Rent: $35
                                                Pet Limit: 2
                                                Comments: CATS ONLY! Pet rent is per month
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths

                                                Contact Property

                                                Stone Pointe

                                                April 2024

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                                                Beds

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                                                Baths

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                                                Stone Pointe is a 258 - 1,250 sq. ft. apartment in Willoughby in zip code 44094. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Kirtland, Eastlake, Willowick, Wickliffe, and Willoughby Hills.

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