Review History for supersleuth2134

Kennedy Place Apartment and Duplex Homes


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supersleuth2134

Resident 2017 - 2018

2/14/2018

THE FIVE STAR REVIEWS YOU SEE APPLY FOR WHEN THE COMPLEX WAS UNDER DIFFERENT OWNERSHIP. Management changed about 2 months ago. Up until now this was a great, affordable place to live. The trouble began when we received notice the day of the change. The letter was placed on our door and merely gave the information that management had shifted. No other information was given. No contact info. We were not even sure where to go to pay for our rent the next month as the people who own the apartments own various others around Edmond such as Bryant Grove. I shrugged this off as I believed it to be an honest, albeit unprofessional, mistake on their part. We began to see a pattern of more irresponsible behavior after this. When we first moved in, three of our stove burners were not working and we were missing parts of our fridge. We were reassured that they would be replaced/fixed. This didn't happen with the first round of managers, but we thought maybe if we were persistent we would get these things fixed this time. It was not so. We repeatedly told them the things we needed fixed on the property. The first time they even wrote it down, but after months and months I am still cooking dinners on one stove burner and our fridge is not yet whole. This is a minor annoyance that I can live with. However, two day ago my husband, my 4 month old son, and I got back from seeing my parents and our bedroom was completely flooded. Needless to say, I do not blame the management for the actual flood, but I do blame them for the swiftness, or lack there of, of their actions. I called them immediately after discovering this and they responded with "I will put in a work order for it." I accepted this as "someone would be coming to look for and fix the leak sometime today" but alas, no one showed. The next day my husband went down to their office and told them that someone needed to come right now. Flooding is something I would consider an emergency, especially since the water was continuing to spread and there is always the possibility of mold (which I did not want to expose my family, especially my 4 month old, to). The said someone would be there in 45 minutes. No one came. The next day my husband, my father-in-law, and my mother-in-law went down to talk to the manager and very nicely asked her to send someone down to which she spoke rudely to my mother-in-law. Finally, we got someone down there an hour and a half later and discovered that two other vacant apartments were flooded, which they could have prevented since we told them we noticed the water three days prior. The final nail in the coffin was their inability to notify us that one of our checks had bounced. There was a transferring issue with our bank at the beginning of February that had left us with insufficient funds. I had noticed this on February 10 and went into the office on that same day to ask if our check had gone through. They reassured me that it had and I was hesitant to believe that and told them I'd seen the check returned on our account and I'd be happy to write another as we had worked out the transferring issue. They, again, reassured me they had received the funds on February 2nd. Not four days later, when my husband was down there asking them to send someone for the carpet they tell him that our check has bounced. I investigated this on our bank statement and it was revealed that it had actually been returned on the 8th-- 3 days prior to them notifying us. Note that the check had bounced two days before I went into the office and asked her if the check had gone through to them, to which she looked through her files and reassured my they had received all of the funds. If my husband had not gone up there, we probably would have never been notified about this anomaly. Do not rent here.

    Review 2 out of 14

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    Kennedy Place Apartment and Duplex Homes

    March 2024

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