The Ave at Norman Apartments

The Ave at Norman Apartments

(50 Reviews)
3301 12th Ave SE, Norman, OK 73072
$541 - $1,460/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

1 Bed, 1.5 Baths

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

2 Beds, 2.5 Baths

Not Available

3 Bedrooms

3 Beds, 3 Baths

Not Available

3 Beds, 3.5 Baths

Not Available

4 Bedrooms

4 Beds, 3.5 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C

Noise

2.5

Grounds

2.3

Safety

2.0

Office Staff

2.0

Maintenance

2.8

Neighborhood

2.8

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A

Average time to respond to reviews

3.75 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(50)

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  • Recently Lived In
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  • Original Date
Avatar

anonymous

Resident 2017 - 2019

5/16/2021

Office staff are rude and not knowledgeable. Maintenance will refuse to come to your apartment. Terrible bug problems: ants, scorpions, and maggots. No one picks up dog poop. Anyone can come into the complex, and people often throw large pool parties and let anyone in.See More >
Manager

5/17/2021

The Ave at Norman Apartments
We would love to speak with you about your experience as we strive to provide excellent customer service as well as a great place to live. Please contact our office at (405) 701-8434 to speak with management, as we would appreciate the opportunity to make changes where needed. You can also email us at [email protected] Thanks for taking the time to provide feedback and we hope to talk with you soon!
Avatar

anonymous

Resident 2019 - 2020

3/29/2021

I had a good experience living there! I like how the apartments look like beach houses. The staff is nice and helpful when you visit the office. move in day was kind of hectic but after that it was pretty smooth sailing.

Manager

3/30/2021

The Ave at Norman Apartments
Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to see that your ratings for the individual categories are slow. Can you help me better understand how we can improve your experience? Please email [email protected] Thank you again for your feedback and we look forward to hearing from you soon!
Avatar

anonymous

prospectiveVisited 2021

1/28/2021

They make you pay for your roommates messes, you're responsible for the others rooms even if you don't know them, obviously you don't have access to other rooms but you're still responsible. Also if you complain they don't let you change apartments.See More >
Manager

2/5/2021

The Ave at Norman Apartments
Hi there, I would love to be able to assist you with the items above. I can address broadly a couple of items that you brought up. Upon move-out, we complete an inspection of all vacant bedrooms and common areas. We document these inspections with photos the condition of the respective areas. We do not bill residents for other individual's bedrooms. This is based off the bed space that is assigned to you in the portal, and then matched with the bedroom assignments which is located in the door hinge of each bedroom. If any of the vacant bedrooms have been used, we do reserve the right to billback the expenses incurred to make that room ready for a new move-in back to the original occupants. If you are not getting along with a roommate(s), a transfer to a different apartment is always an option. To complete this, a request must be made through our office, a transfer fee of $300 must be paid, and paperwork would need to be completed. In Student Living, we do individual leasing which means 1 person is assigned to each bedspace. Our office team is happy to assist with any questions regarding lease terms. If we had been notified of this unauthorized occupant, we could take action to remedy, but keep in mind that there is a guest policy written into the lease that does allow for residents to allow overnight guest within their private bedspace for a certain percentage of time throughout the lease term. I hope this information helps, but please reach out to me directly if you have any additional questions at [email protected] Thank you! The Ave Mgmt
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anonymous

Resident 2018 - 2020

11/4/2020

I have been at the Ave for over two years now and have really enjoyed it. Last year, it took quite a bit of time for maintenance to be taken care of, but I've really seen a difference since this summer. Not to mention, theSee More >
Manager

11/9/2020

The Ave at Norman Apartments
Thank you so much for your kind review; we are happy to pass along your comments to the team here at The Ave at Norman! If you have any further questions, please give us a call. We're always happy to help!
Avatar

kellyojones13

Resident 2017 - 2020

7/15/2020

I moved to the Avenue at Norman in 2017 and recently moved out this past weekend (July of 2020). As a more "long term" resident, I have been here longer than any of the managers being that management seems to change every few months. ForSee More >
Manager

7/20/2020

The Ave at Norman Apartments
Hi Kelly, I am disappointed to hear about your experience. Yes, we do have part time team members, and usually those team members are in college given our proximity to campus. We do work diligently to educate our staff, but I would be happy to hear from you if there are any specific items that may need additional training on? You noted that you waited for a significant period of time for your appointment and I am sorry if no one apologized for your wait. This particular morning we had a meeting pop up that we did not anticipate; it started at 9:30 and it was our hope that it would end by 10 so that we could resume our normal schedule. I wish there would have been an opportunity to help change how you feel about our community, but we wish you the best in your future endeavors. Thank you again for your review and good luck!
Avatar

Baylee Eigenheer

Resident 2017 - 2019

4/14/2020

Absolute worst apartment complex. I regret living here more than anything! I was charged way more than what was agreed upon my lease, charged an insane amount after moving out, which I tried contacting the office as well as the receivables department so many timesSee More >
Manager

5/1/2020

The Ave at Norman Apartments
Hi Baylee, I am disappointed to hear about your experience. We do have multiple checks and balances in place to make sure that residents are only charged for the correct items. If something was missed at the property level, our previous residents have the opportunity to work through that with the receivables department. After receiving feedback from our residents, we upgraded our printer to a commercial grade. Also, our coffee vendor has increased his visits to make sure that we have plenty of coffee beans on hand for our residents to use at anytime. We also have a new Maintenance Supervisor who has been a great addition to the team. Again, we are disappointed to hear about your experience, but thank you for taking the time to let us know about your experience and we hope you have a great day! -Ave
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anonymous

Resident 2018 - 2019

3/10/2020

If you dont want to pay thousand dollars for move-out, dont go! My former apartment didnt have any move-out charge, but the avenue at Norman has, and the amount of charge is huge. Almost unaffordable. The management system is worst I've ever seen.See More >
Manager

3/11/2020

The Ave at Norman Apartments
Hello, I am disappointed to hear about your experience. We do have multiple checks and balances in place to make sure that residents are only charged for the correct items. If your the condition of your apartment upon move out was inaccurate or was missed at the property level, this is something that our previous residents have the opportunity to work through with at the receivables department. Were you able to connect with our receivables specialist Dorian? If not, please reach out to our community manager at [email protected] and she can get you his contact info. Thank you again for taking the time to let us know about your experience and we hope you have a great day!
Avatar

Sarah_E781

Resident 2018 - 2019

11/23/2019

Our experience at The Ave in Norman has been awful. We were thankful they allowed our family to move in because there are five of us in a four bedroom apartment. We didn't realize we were only allowed one person per room so when weSee More >
Manager

5/7/2020

The Ave at Norman Apartments
Hi Sarah_e781, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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elle vee

Resident 2018 - 2019

10/22/2019

My daughter lived here this past year. The apartment was ok - nothing special. The big disappointment was being charged unwarranted "move out" fees at the end of her lease of approximately $600 - this despite a move out inspection by The Ave at Norman/GreystarSee More >
Manager

11/3/2019

The Ave at Norman Apartments
Elle, it's upsetting to hear about your move-out experience. If the items that you mentioned are on your move-in condition form, you can dispute them with the receivables department. Please contact our dedicated representative, Dorian, at (866) 975-5361, so we can work with you to make this right . You can also reach him by email at [email protected] Thank you again for taking the time to let us know about your experience and how we can improve.
Avatar

anonymous

prospectiveVisited 2019

5/24/2019

Toured the Ave among many other apartments near OU to see where I would be staying for grad school. I liked the overall impression from the moment I walked in the door until I signed my lease. The staff was inviting, the property itself wasSee More >
Manager

5/27/2019

The Ave at Norman Apartments
We are so happy to hear that you enjoyed your visit! Thank you for taking the time to let us know how we did and we are looking forward to seeing you in the fall. Have a great summer! The Ave Staff
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Ellen_K

Resident 2018 - 2019

3/1/2019

The rooms are big which I quite enjoy. Every room has its own bathroom and then we have a spare for our guest. I love our giant kitchen and huge island we have in the middle of it. We have lots of cabinets and storageSee More >
Manager

3/7/2019

The Ave at Norman Apartments
Ellen, We are so happy to read such a great review and happy to hear you are enjoying The Avenue at Norman! Have a great day!
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Johnny_M205

Resident 2019

2/27/2019

The Avenue is hands down the best apartment complex in Norman, OK. The living area is huge, the bedrooms are big, the closets are good size, and the appliances are modern and up to date. They also have the best clubhouse around, with tons toSee More >
Manager

3/6/2019

The Ave at Norman Apartments
Johnn, Your wonderful feedback and rating mean a lot to us. We are so happy to hear that you have enjoyed The Avenue! Have a great day!
Avatar

BoomerBoomer

Resident 2018 - 2019

2/15/2019

I recently moved out and received a final bill by certified letter. It was from their management company for $516,! I paid $100 extra a month for a short term lease for 1 semester which is 5 months. When I moved out I asked twiceSee More >
Manager

5/7/2020

The Ave at Norman Apartments
Hi BoomerBoomer, I am disappointed to hear about your experience. We do have multiple checks and balances in place to make sure that residents are only charged for the correct items. If something was missed at the property level, our previous residents have the opportunity to work through that with the receivables department versus being sent directly to an outside collection agency like other communities. Again, we are disappointed to hear about your experience, but thank you for taking the time to let us know about your experience and we hope you have a great day! -Ave
Avatar

JohnDB

Resident 2015 - 2019

2/13/2019

My 2 daughters have lived at The Ave for the past 4 years. We have had an excellent experience with the apartments, maintenance, and office management. Our girls will be moving away after graduation, but we couldn't have asked for a better living experience.See More >
Manager

2/17/2019

The Ave at Norman Apartments
Johndb, we are so happy to read such a great review about The Ave at Norman! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Avatar

Abbyarias511

Resident 2018

10/24/2018

The rooms and floor plan is all incredibly spacious. Any time I've had a problem a maintenance person has responded quickly. There are always people walking their dogs and the community atmosphere is wonderful. Truly love living here.See More >
Manager

10/25/2018

The Ave at Norman Apartments
Thank you again for taking the time to let us know how we did. We appreciate your positive review about your recent experience with us! Have a wonderful day! The Ave at Norman
Avatar

anonymous

Resident 2018

10/10/2018

The ave apartments in Norman have suited me well. However the maintence requests are decent. The management is somewhat responsive. I enjoy the amount of space in the apartment. My neighbors are loud though.

Manager

10/25/2018

The Ave at Norman Apartments
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you, The Ave at Norman
Avatar

sarah_f32

Resident 2017 - 2018

7/25/2018

I would not recommend living at the Ave at ALL! Upon move-in, I waited 4 hours before I could get my keys because there was 1 manager working and he was not at the front desk. Once he finally came to give me my key,See More >
Manager

5/21/2020

The Ave at Norman Apartments
Your feedback helps us improve and we would like to thank you for sharing your experience with us. Thank you, The Ave
Avatar

Payton Edgmon

Resident 2018

4/11/2018

3 our of 5 treadmills in the gym were broken at the same time for a few months. The staff makes me feel like a burden every time I call or walk in to ask them something. The walls are pretty thin so it’s notSee More >
Manager

5/7/2018

The Ave at Norman Apartments
Payton, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If there's anything we can do, please let us know!
Avatar

CristiDV

Resident 2016 - 2018

4/11/2018

The apartments themselves are really nice. Additionally, there is always ample parking, which is great. I do wish the office would give us a more narrow time frame for the yearly inspections because giving my a two week timeline, does not ensure that I willSee More >
Manager

5/7/2018

The Ave at Norman Apartments
Cristi, we regret to hear that you had a negative experience with us. I hope we are able to take your feedback and make some tweaks in our preparation for all the new move-ins this fall. We would appreciate the chance to turn your experience around. All feedback is welcome and if there's anything we can do, please let us know!
Avatar

sazhsnows

Resident 2017 - 2018

4/8/2018

The apartment complex is definitely one of the best in Norman for the price you're paying. I used to live in 2 other apartments in the Norman area and paid almost the same price as I do here except here at the Ave, the qualitySee More >
Manager

5/7/2018

The Ave at Norman Apartments
Sazhsnows, thank you for your kind words and this wonderful review!
Avatar

Melody_W

Resident 2018

4/4/2018

After living here I would never encourage others to live here. The manager is lacking in the human respones. This is not the facilities if you are anything less then perfect. I have a son who is autistic and I was informed in an emailSee More >
Manager

5/21/2020

The Ave at Norman Apartments
Your feedback helps us improve and we would like to thank you for sharing your experience with us. Thank you, The Ave
Avatar

alexandrad2

Resident 2017 - 2018

4/3/2018

I love The Ave and loved it before I moved in! We live in a really nice spot and near the Clubhouse and pool, but our neighbors are very noisy (Of course that’s not really the Ave’s fault, just adding that in)! The only issueSee More >
Manager

5/7/2018

The Ave at Norman Apartments
Alexandrad2, we really appreciate your feedback! Please give us a call so we can get the issues you mentioned above taken care of! Have a great day!
Avatar

Danielle_T149

Resident 2017 - 2018

3/14/2018

This apartment complex has been the worst living experience ever. My roommates and I have had enough with the management, maintenance and overall facilities at the Ave. Every month we have maintenance out to fix something. Last month we were without our washer and dryerSee More >
Manager

5/21/2020

The Ave at Norman Apartments
Your feedback helps us improve and we would like to thank you for sharing your experience with us. Thank you, The Ave
Avatar

T23

Resident 2017 - 2018

3/2/2018

This apartment complex is horrible to live at. Maintinence comes in whenever they want without warning, even after they had an incident of a maintinence worker putting hidden cameras in the apartments (look it up on google). The insulation is bad which makes electric expensive.See More >
Manager

5/21/2020

The Ave at Norman Apartments
Your feedback helps us improve and we would like to thank you for sharing your experience with us. Thank you, The Ave
Avatar

theavesucks69

Resident 2017

12/11/2017

This is quite literally the worst apartment complex I have ever come across. I signed a lease very last minute because I chose to go to grad school at OU in July. First, the management is awful. They can't do ANYTHING without a manager, soSee More >
Manager

5/21/2020

The Ave at Norman Apartments
Your feedback helps us improve and we would like to thank you for sharing your experience with us. Thank you, The Ave

Features & Amenities

Parking
  • Uncovered Parking
Pets
  • Dogs Allowed
  • Cats Allowed
Other
  • Community Center
  • Controlled Access
  • Gym
  • Hot Tub
  • Pool
Show Less
Show More

Leasing

An unparalleled community to call home. The Avenue will offer spacious homes, state of the art amenities, and exceptional customer service. Come see what The Avenue is all about! We are serious fun.
This community is managed by

Greystar

B+
B+
Communities
2480

Questions & Answers (1)

juan barajas
Asked on: 07/14/2018
Q: I looking for a room for 2 months, starting on 29 july and ending on september. Please let me know if it is possible. Thanks.
Anonymous
Answered on: 07/19/2018
A: Nope have to sign an entire lease for 6no or longer. Trust me it ain't worth it the management is shotty at best. Best to look else where for the time frame you need. The Ave doesn't work with you.

Frequently Asked

What are noise levels like at The Ave at Norman Apartments?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Ave at Norman Apartments?
The community is rated 2.3/5 stars, signifying moderate satisfaction on average.
How safe is The Ave at Norman Apartments?
The community is rated 2/5 stars, which is considered being slightly safe on average.
How satisfied are residents with the neighborhood
The community is rated 2.8/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 2.8/5 stars, which is considered being moderately effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 3.75 days to their community reviews in the past year.
Who manages The Ave at Norman Apartments?
Greystar
What is the pet policy at The Ave at Norman Apartments?
Dogs Allowed
Cats Allowed
What types of floor plans are available?
1 Bed, 1 Bath
1 Bed, 1.5 Baths
2 Beds, 2 Baths
2 Beds, 2.5 Baths
3 Beds, 3 Baths
3 Beds, 3.5 Baths
4 Beds, 3.5 Baths
Studio, 1 Bath

Check Availability

The Ave at Norman Apartments

August 2021

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The Ave at Norman Apartments is an apartment in Norman in zip code 73072. This community has a 1 - 4 Beds, 1 - 3.5 Baths Nearby cities include Lexington, Noble, Del City, Moore, and Newcastle. 73069, 73019, 73070, 73071, and 73051 are nearby zips.