Review History for Sucksumwillya

Boulder Ridge


Review Author Icon

Sucksumwillya

Resident ā€¢ 2016

12/19/2016

I wouldn't refer NOBODY here the manager is terrible they fire and hire so many I stay here for 2 years got my car broken to from maintences stealing stuff from my apartment the gates hardly ever work so dirty the staff is rude! They don't have security got my apartment broken to! You barely have hot water !!! When you need stuff to be fix they never come and fix it!!!
    Manager

    12/21/2016

    Boulder Ridge
    Thank you for taking the time to share your opinion of our community. The staff at Boulder Ridge strives to provide exceptional office and maintenance service to each resident. It sounds as though you've experienced some issues during your time at the property. Our goal is to ensure we make every attempt to remedy your concerns and create a solution that meets your needs. Because we have an entirely new staff in the office and maintenance, we are working diligently to fix issues from past management. We have since hired a courtesy patrol officer to monitor the property after hours. You may reach him directly by calling the main office number and following the prompts for "security". We've also made a call to the vendor that works on our gate system. Once the pending issue has been repaired, you can rest assured that our limited access gate will be fully functional! In addition to the above listed solutions, we welcome an opportunity to meet with you and discuss any further concerns you might have. Please feel free to call or stop by the office to arrange a time to meet. Again, we greatly appreciate the time you took to review our apartment community. We hope you will allow us an opportunity to change your mind about Boulder Ridge so that you are 100% satisfied with your apartment and the property. Boulder Ridge takes all customer input into serious consideration. We strive to provide the best service possible to both residents and prospective residents alike. We look forward to serving you further! Thank you, Boulder Ridge Management

    Review 9 out of 76

    Share This Review

    Check Availability

    Boulder Ridge

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review