Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 66.67% |
Average time to respond to reviews | 79.56 days |
Contact Property
Montclair Parc
10900 South Pennsylvania Avenue
Oklahoma City, OK 73170
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 66.67% |
Average time to respond to reviews | 79.56 days |
Sheila, Thanks for the great review! We are so happy to hear your move-in experience was so wonderful! It has been a pleasure moving you into our community and we look forward to serving you for years to come! Sincerely, Lacy C. Community Manager [email protected]
K-Rock, Thanks so much for the glowing review! It is our pleasure to have provided you with excellent service. We strive to impress and we really appreciate the kind words. We are closely monitoring conditions to know when we can lift some of the guidelines on the facilities. In the meantime, we have ordered all new fitness equipment, added a new exterior controlled access door for easier access to the facility, and scheduled the installation of new flooring in the fitness facility! You think its nice now, just wait another week and we bet you'll be super impressed! Thanks again for sharing your thoughts, and if there is anything we can do for you, we invite you to reach out any time! Sincerely, Lacy C. Community Manager [email protected]
Please do keep in touch! Have you explored all of our floor plans? We have quite a few options; maybe another similar floor plan would be available. We are happy to see if there is anything we can do to assist you in finding the perfect home. Thank you for taking the time to share your experience. It means a lot to us to hear we've made a positive impression. Please let us know if we can help in any way possible, and happy holidays! Warmest Wishes, Lacy C. Community Manager [email protected]
Vezsve, Welcome home! I am so glad to hear our maintenance team's response time, efficiency, and their courtesy left a lasting impression, and you are loving your new home. The Montclair Parc team takes extra care to exceed expectations, and we are so very thankful for the appreciation. We will do our absolute best to ensure you are well taken care of for the duration of your residency, no doubt about it! If you need anything at all, we encourage you to reach out any time. Thank you for sharing! Warmest Wishes and Please Stay Well, Lacy C. Community Manager [email protected]
Jessica, We can't thank you enough for your sincere and genuine review. We love hearing how happy you are in your community. It is also awesome you are pleased with the amenities we provide, but it thrills me to tell you there will be new gym equipment in place soon! Its been ordered, and we are just waiting on the delivery. if there is anything we can do for you, please reach out anytime. We hope we are given the opportunity to serve you for many more years to come! Kindest, Lacy C. Community Manager [email protected]
Stephen, Thank you for your review. We appreciate hearing from you to grasp an understanding your concerns. We would be happy to work with you to find a resolution. We are very sorry we have not resolved theses matters, as that is certainly not our intent. We'd be happy to find an alternative solution. I invite you to reach out to us at the email address below to change your experience. Sincerely, Lacy C. Community Manager [email protected]
Metalicatt731, We so appreciate you sharing your experience at Montclair Parc! I am sorry there was need for our maintenance team after move in, but I am glad you gave them a chance to see how readily available they are should you need them in the future. We take great pride in providing exceptional service. We look forward to serving you for years to come! Kindest, Lacy C. Community Manager [email protected]
Anonymous, How's everything going so far? I invite you to reach out to me should there be anything we can do for you. We look forward to serving you for years to come! Kindest Regards, Lacy C. Community Manager [email protected]
Sheila, Thanks for the great review! We are so happy to hear your move-in experience was so wonderful! It has been a pleasure moving you into our community and we look forward to serving you for years to come! Sincerely, Lacy C. Community Manager [email protected]
Gi_G, Thank you for sharing your thoughts in order for others to gauge your experience here at Montclair Parc vs other available options. You are correct "crime knows no address", but it is great to have a community that looks out for one another and is proactive in reporting and taking measures to deter such activity. The team at Montclair Parc is truly like no other, in that we have a passion for what we do, and we only want the best for our residents. We hope to make your lives that much easier! You mentioned the finishes in your apartment? You will be happy to hear we just began interior upgrades a few months ago! If an ungraded apartment is something you are interested in, come see us here in the office and we will get you more info! Thanks again for sharing, we appreciate you and look forward to serving you for years to come! Sincerely, L.Clayton Community Manager Montclair Parc [email protected]
Wow! Thank you! You have sent each team member home with huge smiles on our faces. Hearing how much our residents love living at Montclair Parc is a great part of why we all enjoy coming to the community each day to do what we can to make your home just that... a beautiful home. We are just lucky to have wonderful residents, such as yourselves, that appreciate the community. We look forward to serving you for years to come! Sincerely, Lacy Clayton Community Manager [email protected]
Mark, We thank you for sharing your feedback. Hearing from our previous residents is helpful for us to know how we might have done things differently, as it saddens us to hear of your disappointment. I do agree with your statement stressing the importance of accurately recording the move-in condition and inventory of your new home, regardless of where that may be. Doing so not only assists both parties in accurate accounting upon move out, but it also ensures the apartment meets the standard of each resident upon move in. We truly want our residents to enjoy their homes from the time they move in until the time they have transitioned to their next location. Again, I apologize your experience was not a more pleasant one, and we wish you the best in your new location. Sincerely, Lacy C. Community Manager [email protected]
Mike, I couldn't agree with you more! Becky and Celeste are phenomenal! We can't wait to introduce the rest of the team. Making sure our residents are educated and have all the information they need to make the best decisions during the move-in process is top priority; however, it doesn't stop there! We look forward to showing you what it's like to be a part of a top notch community! See you soon, Mike! Lacy C. Community Manager [email protected]
Your kind words are very much appreciated! It is wonderful to hear the community is so peaceful that you can meditate on your balcony. Sounds very tranquil! Thank you for painting a picture of Montclair Parc. We are thrilled you have been able to "Find Your Happy"! Kindest Regards, L.Clayton Community Manager [email protected]
Amanda, Thank you for your review. I am very sorry you have been given such impressions. I do believe there may be some misunderstandings, and we would love to be given the opportunity to clear these up. We do not wish you to be inconvenienced or frustrated, but instead would like to work with you to find a resolution. I invite you to contact either myself, or our Assistant Manager, Gabrielle, and we would be more than happy to meet with you to clear up any misunderstanding. It is our sincerest regret that you have felt any frustrations, and we would like to make that right. We look forward to hearing back from you. Sincerely, L. Clayton Community Manager Montclair Parc Apartments [email protected]
Thank you for your kind words! We agree, Gabrielle is a delight to have on our team! Passion does not fall short in the way this team conducts business, and Gabrielle is a shining example. I will also give your thanks to the maintenance team for taking such good care of our residents. We are happy when you are happy, and we are thrilled you have
Allison, Thank you for sharing your thoughts regarding Montclair Parc and our team! Providing exemplary service is what we strive for, and it thrills us to hear that we have exceeded your expectations. We take pride in providing our residents with fun, safe, and clean amenities. We are happy when you are happy! In fact, we are overjoyed you were able to "Find your Happy" in Montclair Parc. We look forward to serving you for years to come!
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Self-guided tours available! Call or email to schedule. Welcome to Montclair Parc Apartments in Oklahoma City, OK, featuring a Distinct Living experience and spacious floor plans you have been looking for. Your pet-friendly Oklahoma City apartment home includes a designer kitchen, ceramic tile entryways, over-sized closets, garden tub, kitchen pantry and a private balcony or patio. When you want to relax, enjoy the convenience of our refreshing resort-style swimming pool and heated spa! You can also work out in our 24-hour fitness center, get caught up on emails in our resident business center, or grill out with friends at our barbecue area. Our apartments in Oklahoma City offer a relaxing oasis in the heart of South Oklahoma City, near Oklahoma City Community College, the highly-acclaimed Moore Schools, Earlywine Park and Golf Course, and several shops and restaurants. Discover the new standard in Oklahoma City apartments at Montclair Parc Luxury Apartments. Welcome Home – This is Choice Living.
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Contact Property
Montclair Parc
10900 South Pennsylvania Avenue
Oklahoma City, OK 73170