Review History for Verified Resident 142684

Pinehurst


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Resident 142684

Verified Resident 2015

3/23/2015

Our move-in experience was awful. The apartment we got was not as nice as the model. The appliances were ancient. The cabinets were probably the original and they were made cheaply (plywood) and falling apart. The utility room doorway is too narrow to move the washer or dryer in without removing the door. The utility room is too small (with the washer in one corner and the dryer in the other, there is not enough space to open either frontload door without running into the other appliance. We found (by stepping on them) about 15+ screws/nail and 3 pieces of glass throughout the apartment floor. There were several things that needed addressed after move-in (window won't stay open, over door handle dented, faucet loose on sink, broken faucet in shower, outlet not working, kitchen sink leaking, junk in shower drain, none of the light switches go to any lights/outlets). Awful experience thus far, and I would not recommend this place to anyone. They are in the process of "remodeling" and "rennovating", but until that is complete, stay away from here. They put all of their money into making the office and pool area nice, but they need to update the units first.
    Manager

    3/24/2015

    Pinehurst
    Dear Resident, As the Community Manager, I sincerely apologize for your experience on move in. We do strive for excellence at Pinehurst. It is my understanding that our maintenance team has responded timely and satisfied your concerns. Our standard units should resemble our model as closely as possible. We do have upgraded units available in various stages and styles. If you have any unresolved issues, please don't hesitate to contact me directly I would be more than happy to help! I hope to hear from you soon! Sincerely, Community Manager

    Review 15 out of 257

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    Pinehurst

    March 2024

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