Number of reviews in the past 365 days | 16 |
Percentage of reviews responded to | 93.75% |
Average time to respond to reviews | 66.44 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 16 |
Percentage of reviews responded to | 93.75% |
Average time to respond to reviews | 66.44 days |
Hello! Thank you for your praise and kind comments about our community & team. We love hearing how much you've enjoyed living here! Thanks for choosing Cap28 to call home!
Hello! We are so happy YOU chose to live with us! Thank you for the positive review!
We are so happy YOU chose to live with us! We are lucky to have such an awesome staff, and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency.
Your recommendation matters so much, and we're so happy to have earned it. Thanks again for taking the time to let the world know about your experience. Have a great day!
Hello! Thank you for your kind words. We are thrilled you're enjoying your home at Cap28!
Hello! Thank you for your kind comments about our community & team. We love hearing how much you've enjoyed living here! Thanks for choosing Cap28 to call home! We do have reserved covered parking available if you are interested!
Hi J-Gardiola! We are so happy YOU chose to live with us! Thank you for your kind comments.
Your feedback is so incredibly important. You are so right, we take a lot of pride in our community and resident satisfaction. I'm thrilled to hear you can see that! Thank you for choosing to call Cap28 home!
Thank you for your kind words. We love that you love Cap28!
Hi Nash! I am disappointed to hear about your experience. Please contact me at [email protected] or 405-525-3779 so we can work with you to make it right. Looking forward to hearing from you soon. Thank you, Brittney Cagle Community Manager
Thank you for your kind words! We love that you love calling Cap28 home!
Hello! We are always open to suggestions and solutions. Please do not hesitate to reach out to us for further discussion if you decide there is something we can do to resolve your concerns. Last but not least, we truly appreciate your feedback!
Thank you for choosing Cap28 to call home! We appreciate your feedback!
Thank you for your review of our community. We love our pets here at Capitol on 28th, but not necessarily what they leave behind. We rely on residents to clean up after their pets. We have a cleaning crew that comes weekly to clean and sanitize the laundry areas. Thank you for alerting us to this issue.
Hello! We are always open to suggestions and solutions. Please do not hesitate to reach out to us for further discussion if you decide there is something we can do to resolve your concerns. Last but not least, we truly appreciate your feedback!
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The Boathouse
Our community is operating as normal. Please call or stop by for a tour. Welcome Home to Capitol on 28th!
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