Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 19.5 days |
Contact Property
Arden Overlook
6339 South 33rd West Avenue
Tulsa, OK 74132
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 19.5 days |
Hello Valued Resident, Thank you for reaching out and we are sorry to hear about your experience and would like to take this opportunity to address your concerns. Please contact our office at 918-445-2606 so that we can discuss further. Best Regards, The Arden Overlook Team
Hello Geneva, we are sorry to hear about the frustration you are experiencing and would like to reach out and discuss how to improve your encounters going forward. Will you please send us your contact information so that we can assist you today? We thank you in advance for allowing us an opportunity to serve you better. - Valiant Resident Services, [email protected], (214) 522-1310
We can certainly empathize with your frustrations, Sharon. Please accept our sincere apologies that your maintenance request has not been addressed to your satisfaction. We can assure you that we'll do all we can to find a solution to this problem. Please give us a call at 918-445-2606. Thank you.
We're very sorry that we were unable to meet your expectations during your time with us. At Ashford Overlook, we strive for excellence in all we do, from our customer service to our community's overall upkeep, and we apologize that your time here was anything but excellent. We invite you to contact us directly at 918-445-2606 should you wish to share additional feedback. We'll apply it toward improving our services. Thank you.
Thank you for this review of Ashford Overlook! We're so pleased to see that you have so many positive things to say about our community, particularly regarding our peaceful setting, our location, and our customer service. As always, please don't hesitate to reach out if you need anything -- we're happy to help!
Hi, We are aware of your claims and would like to work toward the rightful resolution for all parties in a more direct and constructive conversation. The supervisor will be in contact with you soon. Thank you.
Dear [email protected], We appreciate you sharing your experience. We enjoy hearing from you, but we're equally excited that others who read your review will learn about unique things we do here like the resident events, the sense of community here, parking, and the quality of staff. So thanks for sharing those things in your comments. Thanks as well for your feedback on the pool. I'd like to discuss this further with you when you get a minute. Thanks, Community Manager
Dear Anonymous, If we can help you with something today, please come by or call. We'd love to fix anything that is still a problem, or discuss your leak and how we can improve our maintenance. Sincerely, Community Manager
Dear Anonymous, Thanks for your feedback! It sounds like we've got some things to iron out. I prefer to do that in-person, if possible, so we can get as much information about your concerns. Then we can address them ASAP. Please come by or call at your earliest convenience. Sincerely, Community Manager
$585 - $1,195
630
2 Units
A1
$635 - $1,266
740
2 Units
A2
$615 - $1,266
750
2 Units
A3
$655 - $1,295
866
2 Units
B1
$765 - $1,259
923
2 Units
B2
$835 - $1,376
965
1 Units
B3 - TOWNHOME
$995 - $1,878
1,100
N/A
C1
Welcome home to The Arden Overlook, in Tulsa, Oklahoma. Choose from beautifully renovated 1, 2 and 3 bedroom apartment homes. Your new home includes large closets, a fully equipped kitchen, washer/dryer connections, and so much more! Enjoy outstanding community amenities like our new business center, new picnic and grilling areas, and relaxing swimming pool. Additional conveniences include 24-hour emergency maintenance service and exciting resident events planned by a welcoming staff. What's more? We're conveniently located in a prime location near a number of local shopping and attractions, to include the Tulsa Hills Shopping Center, Turkey Mountain, Riverside Trails, The Gathering Place and Riverwalk in Jenks. We're also located in the Jenks school district.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Arden Overlook
6339 South 33rd West Avenue
Tulsa, OK 74132