Review History for hoyhtya

Arden Overlook


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hoyhtya

Resident ā€¢ 2014 - 2016

12/17/2018

RUN!!! I have never met a more incompetent rental property ever. Things were broken constantly. Took weeks to fix. The first 4 nights I didn't have AC and had to stay somewhere else. I had multiple people I knew there that dealt with bad infestations. I never personally but had friends move out because of it. It's been years since I lived there and I just got a letter from a creditor saying I owed money to them. I tried to call them for 6 hours and they wouldn't call me back. Such a scam of a place. Had a good friend move out right before me because she had gang activity right outside her apartment on a consultant basis and her car vandalized multiple times. There is a reason they are cheap. The only thing they put money into is the clubhouse to get people to sign a lease and trap them in. I finally got a callback and talked to Ashley. She laughed at me on the phone and said because they didn't take the correct records that I couldn't prove anything. And all of their records were up in their attic so she didn't want to get them. Horrible, condescending, woman. When I moved out YEARS AGO, I actually got a deposit back because I left the apartment in great condition and paid for all of the outgoing utilities. At first, they messed up and thought I owed, but I went in to talk to someone and they apologized because THEY made a mistake and didn't write down the deposit I had put down when I moved in. So I got a check for the remaining deposit 2 months later. Years later this comes because they are trying to scam people out of more money. So I say again.... Run... Run far from these scam artists. You will get a letter YEARS after you move out because they want to scam you out of money because of their techniques.
    Manager

    1/10/2019

    Arden Overlook
    We're very sorry that we were unable to meet your expectations during your time with us. At Ashford Overlook, we strive for excellence in all we do, from our customer service to our community's overall upkeep, and we apologize that your time here was anything but excellent. We invite you to contact us directly at 918-445-2606 should you wish to share additional feedback. We'll apply it toward improving our services. Thank you.

    Review 12 out of 116

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    Arden Overlook

    March 2024

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