I gave a 1, but they deserve a 0. Roach infested and did not work with us in a timely manner to fix the problem. Our family was forced to move out an break through lease and they threatened to send us to collections also forcing to pay money there were not owed. I have documentation that their pest service is not credible And did not do their job taking care of the issue to begin with. Crown Chase chose to believe the pest control company and not the people living in their complex. My kids are now deathly afraid of bugs because of this.