Review History for Verified Resident 715722

Crown Chase


Updated Review

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Resident 715722

Verified Resident 2021 - 2024

2/12/2024

When you call for a maintenance repair be ready to clean up after them. The girls in the office are great. The landscaping is a mess. They took out all the grass a year ago and all the sidewalks are muddy. They installed new roofs o er the summer and I got three flat tires from roof nails.
    Manager

    2/12/2024

    Crown Chase
    Thank you very much for your feedback and for choosing a Leinbach property as your home! We value our residents and community and take pride in providing a great place to live.
    14 Previous Reviews

    Previous Review

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    Resident 715722

    Verified Resident 2021 - 2023

    5/22/2023

    Great place to live. They are in the process of putting on new roofs, landscaping is a mess. They are redoing that as well so it is really muddy in places. No grass. They are also going to be painting entire complex. If you move in soon you will be living with remolding.
      Manager

      5/22/2023

      Crown Chase
      Thank you for your feedback. In an effort to make improvements to our community, we are in the process of completing renovations. We apologize for any inconvenience this has caused you. If you have a specific concern, please contact us at the office so we can address your needs. Thank you!

      Previous Review

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      Resident 715722

      Verified Resident 2019 - 2023

      4/14/2023

      Great place to live . Shopping close by. Schools close by. Staff is wonderful. The apartments are set up great with lots of room. Parking is sometimes bad. You can rent a garage if you want one. I would recommend Crown Chase for apartment living.
        Manager

        4/14/2023

        Crown Chase
        Thank you very much for your feedback and for choosing a Leinbach property as your home! We value our residents and community and take pride in providing a great place to live.

        Previous Review

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        Resident 715722

        Verified Resident 2020 - 2022

        11/28/2022

        Good place to live. Shopping and schools are close by. Staff are very professional. The parking sometimes can be a problem. Just not enough spaces for renters. Overall have enjoyed living here. I feel safe.
          Manager

          11/28/2022

          Crown Chase
          Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

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          Resident 715722

          Verified Resident 2019 - 2022

          8/15/2022

          I have lived here almost three years. The staff of great . Maintenance is prompt. Shopping and schools close by. Pool is wonderful. They have a nice fitness room . Laundry room if needed. The only complaint I have had since I have lived here is parking is a big problem. There is not enough spaces for tenants. If you want to park by your apartment plan on getting home early each evening. The other thing is the air conditioning system in my one bedroom does not cool the apartment. Bedroom is always hot! I think maybe they need larger air conditioner units to keep up with Oklahoma heat. I had to purchase a $400.00 unit to keep my bedroom cool so I could sleep.
            Manager

            8/15/2022

            Crown Chase
            Hi Brenda, Thank you for your feedback. In an effort to provide the best possible parking situation for our residents, we regulate the time, manner, and place of parking. When our Technician was in your home on August 8th he recorded that the temperature in your home was 68 degrees. Central air conditioning is only designed to make the inside temperature 15 degrees cooler than the outside temperature. If it's 100 degrees outside, the coolest temperature you can expect the interior of your home to reach is about 85 degrees.

            Previous Review

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            Resident 715722

            Verified Resident 2019 - 2022

            7/14/2022

            Pool has no circulation. Water is hot. Staff is great . Complex needs updating. Paint is chipping on outside of building. Landscaping needs attention. No parking . Air conditioning does not cool a one bedroom.
              Manager

              7/14/2022

              Crown Chase
              Brenda, On 6/8 you were sent the following email: The owners of Crown Chase Apartments have decided to initiate significant capital improvements to the property. The total investment will be approximately $2,500,000 and will include updates and improvements to the entire property, including roofing, siding, painting, and similar projects. We have received many comments about the landscaping at Crown Chase Apartments. We are well aware the updating and replacement of the existing plant materials is overdue. As you know, the winter of 2021 was brutally cold, and we lost many plants during the freeze. Unfortunately, most of the replacement plants we needed were killed in the freeze as well. Now that 2022 is here, the previously scheduled capital improvement projects described above should logically be completed before we relandscape. During the next few weeks, you will see the existing plantings being removed and/or trimmed, along with bed preparation for replanting in October. During this process, we will make every effort to keep the sidewalks clean and free of debris. However, the undertaking is massive, and we will not always be able to remove all the debris every evening. Starting the project now allows the appropriate timeframe for the landscapers to determine exactly what materials are required and also allows sufficient time to have them delivered and on time when they are required. We thank you in advance for your patience with these capital improvements and trust that the investment in your community will be beneficial to both you and the other residents. These are the notes from when they looked at the airflow issue on 6/22: checked unit didn't see anything wrong with ac good air flow coming out of vents air coming out was cold did notice balcony door wide open don't know if resident always leaves it open during the day.

              Previous Review

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              Resident 715722

              Verified Resident 2019 - 2021

              10/6/2021

              Great community. Love living here . Shopping. And schools close by. Love the landscaping . I feel safe I. The complex. Some people do not pick up after their dog. That is annoying. Staff great. Parking is sometimes a problem
                Manager

                10/7/2021

                Crown Chase
                Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We love our pets, but not necessarily what they leave behind. We require our residents to pick up after their pets so the grounds can be enjoyed by all residents. In an effort to provide the best possible parking situation for our residents, we regulate the time, manner, and place of parking. Please contact us at 918-298-5800 as we are eager to address this concerns.

                Previous Review

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                Resident 715722

                Verified Resident 2019 - 2021

                7/1/2021

                Staff is wonderful. Landscaping is good in some places . When you enter through the front gate watch out for the large pothole. Their is also a hole when you enter complex and take the first left. Parking is horrible.
                  Manager

                  7/1/2021

                  Crown Chase
                  Thank you so much for taking the time to leave this review. We really appreciate your business. Over the last 2 years we have invested $18,000 in parking lot repairs and recently approved bid for repairs with American Asphalt. We are eager to address your specific needs in an effort to improve your experience and if there is a specific area of the parking lot you would like us to review please contact us at 918-298-5800 or crownchase@leinbach.com. We look forward to speaking to you soon!

                  Previous Review

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                  Resident 715722

                  Verified Resident 2019 - 2021

                  6/22/2021

                  Nice place to live. The air conditioner does not cool the entire apartment. Master bedroom is hot. Staff is professional. Parking lot has a big hole coming in the entrance. If you get home after 7 there is little to no parking.
                    Manager

                    6/22/2021

                    Crown Chase
                    Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at (918)298-5800 or crownchase@leinbach.com. We look forward to speaking to you soon!

                    Previous Review

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                    Resident 715722

                    Verified Resident 2018 - 2021

                    3/25/2021

                    The windows in my apartment do not open. The air conditioning units are not big enough to keep a one bedroom cool. Master is always hot. Limited parking. Get home by 5 or you will have to park far away from your apartment.
                      Manager

                      3/25/2021

                      Crown Chase
                      Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at (918)298-5800 or crownchase@leinbach.com. We look forward to speaking to you soon!

                      Previous Review

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                      Resident 715722

                      Verified Resident 2019 - 2021

                      3/4/2021

                      Great great great place to live. Close to Jenks schools, river walk, trails, shopping, & churches . Quite community. The staff is friendly & professional. Maintenance problems are taken care of usually the day you call in. They have raised vegetable gardens for planting.
                        Manager

                        3/5/2021

                        Crown Chase
                        Thank You for the positive review! We agree that the community has amazing amenities, outdoor space to enjoy and location. We are so glad to have you, please let us know if there is anything we can do for you during your stay!

                        Previous Review

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                        Resident 715722

                        Verified Resident 2019 - 2021

                        2/27/2021

                        Super great place to live. Close to shopping and schools. Staff is friendly. Maintance is knowledgeable. Quite complex. Allows pets. Clean Property. Nice work out area. Garages available . So happy with everything in the complex.
                          Manager

                          3/1/2021

                          Crown Chase
                          Thank you so much for this great 5-star review. We really appreciate you being a loyal resident and helping to share the word about us. We’re here for you anytime.

                          Previous Review

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                          Resident 715722

                          Verified Resident 2019 - 2020

                          11/23/2020

                          Great Place to live. Close to shopping, restaurants and schools. Nice pool and friendly neighbors. Great staff and Maintence team. Only reason I would move out is buying a home. Close to Riverparks and bike/ jogging trails.
                            Manager

                            11/23/2020

                            Crown Chase
                            Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

                            Previous Review

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                            Resident 715722

                            Verified Resident 2019 - 2020

                            10/3/2020

                            No Parking. Staff not friendly. Air conditioning does not cool whole apartment . Master bedroom is hot all the time. The air conditioning is not a big enough unit to cool a one bedroom. Security gates are always broken.
                              Manager

                              10/5/2020

                              Crown Chase
                              Since this is an anonymous posting it is difficult for us to address your issue in depth. It is always our hope that a resident with an issue will contact the office so that we can solve the problem directly. In order to address your specific needs, please contact us at 918-298-5800 or crownchase@leinbach.com. We look forward to speaking to you soon!

                              Previous Review

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                              Resident 715722

                              Verified Resident 2019 - 2020

                              3/14/2020

                              Great place to live . Convenient to grocery shopping. Jenks schools. Staff is wonderful. Landscaping is Amazing! Everything is Great! Girls in office are efficient and Maintance crew is very serviceable.
                                Manager

                                3/16/2020

                                Crown Chase
                                We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

                                Review 15 out of 574

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                                Contact Property

                                Crown Chase

                                (800) 856-9061

                                March 2024

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