Vista Shadow Mountain

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Vista Shadow Mountain

6000 South Memorial Parkway, Tulsa, OK 74145
(224 Reviews)
$820 - $1,496/mo

Vista Shadow Mountain Reviews

(224)

2.1 rating

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224 total reviews

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RIPSIRIUSBLACK1

Resident 2015 - 2016

2/6/2016

*****DON'T READ THIS IF YOU LIKE THESE APARTMENTS AND YOURE LOOKING INTO LEASING HERE***** it's going to make you change your mind. I'm going to be completely honest. I don't hate the apartment. I don't hate the area I don't even hate my upstairs neighbors who herd elephants at 3 in the morning but i hate the staff that works at these apartments. December 23rd they left a note on my door informing me that they were going to charge me an extra 100 dollars (because we owed 15 dollars in rent...on the 23rd?) if we didn't get it in by close of business the next day. ok that's understandable, but it's the holidays, and what if i was on vacation? You can't do that. Last month apparently my roommate and i forgot 5 dollars on our rent, which with any NORMAL complex they would leave a note, and let it roll over to the next month. Here they said they needed it by close of business the next day or it would be a 100 dollar charge. again, i would have been fine if they had given me a call, or talked to me in some kind of PERSONABLE manner instead of leaving a rude note on… See More>
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    anonymous

    Resident 2013 - 2016

    1/26/2016

    My husband and I have lived here for almost 4 years. The first 3 years were great! Spacious floorplans, reasonable response time to maintenance issues. In the past 6 months this community has taken a big hit. Granted, this is a very large complex and the buildings are wearing down. The newest management barely had time to get acquainted with their surroundings before roof leaks plagued the majority of the buildings. I am a fair person, and I usually give people the benefit of the doubt. That being said, I have had an enormous plumbing issue raining into my dining room since January 1 2016. It took nearly 2 weeks of calling before anyone could even come to look at the leak. At which time the leaks were manageable, being collected in a large ice chest and mop bucket. When we did finally get a plumber to come out he cut a large hole in the ceiling so that he could better investigate the issue. He came to the conclusion that it was a Crack in the floor of our shower and told us not to use it.... and left. After leaving a huge mess of nasty soaked drywall all… See More>
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      NickVan Smack

      Resident 2014 - 2016

      1/21/2016

      Please do yourself a favor and STAY AWAY unless you want to overpay for rent, utilities etc. 3rd mgmt. change in 6 months Unprofessional staff ( lied to me on multiple occasions) Unbearable street racing noise Friday/Saturday nights. Poorly insulated, broken washers/dyers never fixed, Resident Safety LOW priority. Multiple water leaks in unit never fully fixed. Water leak behind building prevents use of parking when water freezes Previous owner lied about city ordenance and had BBQ's and patio furniture removed or residents faced fine Laundry card reader in office - no way to add $ after office closes In closing look somewhere else or overpay for garbage

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        ShawnSing

        Resident 2015 - 2016

        1/8/2016

        I've been living here for a few months now. The management companies and staff has changes multiple times. On the 3rd Rd management company since move in. At first it was a complete nightmare. Couldn't get maintenance out for simple things. Example being a clogged garbage disposal would take month to get fixed if at all. I called about two weeks ago about my exhaust fan and maintenance was there the same day on the first call. Scared the crap out of me not expecting them for a long time . I am hoping things stay like this! I Iove the apartment itself. So much space and nice appliances. A lot of windows which is great for my cat. I like the area a lot. It's dangerous on my bank account being so close to the mall and Walmart!

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          anonymous

          prospectiveVisited 2014

          1/5/2016

          A friend of mine lived there for one year. In that time, his apartment was broken into three times, a truck hit his second bedroom, there was only one clean pool anytime we went over, and their fireplace had an issue, in the fact, you couldn't use it, without smoking up the whole apartment... I can honestly say, DO NOT RENT!!! Trust me. Its not worth it.

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            anonymous

            Resident 2013 - 2015

            12/12/2015

            Please do not rent here we are moving in March. They have traded out owners within two months. Nothing is fixed water leak outside has been there for six months not done laundry room by our apt is ---- down with no explanation ! Maintenance is horrible don't follow thru! This place has went down over the last six months to horrible Pleas go find another place to live

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              getouttahere_1

              Resident 2012 - 2015

              12/1/2015

              PLEASE- Take your money somewhere else. The management is very unprofessional and you'll never get anything taken care of, unless you harass them for months on end. Appointments never arrive.

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                Wonderlust_12

                Resident 2013 - 2015

                10/1/2015

                I'm not sure where all of the positive comments about the new management is coming from. Both me and my neighbors have complaints about pest control and maintenance requests taking well over a 3 weeks. I have still yet to hear from anyone regarding my request I put in over a month ago. Thanks for a lot for caring about resident that's lived here since 2012. I miss the previous management, sadly enough, and the maintenance team that suddenly "quit" after new management took over.

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                  happyfamily88

                  Resident 2014 - 2015

                  8/3/2015

                  Since this complex was bought within the last 2 weeks I have had more help and visits and check backs then i ever did with the old owners. Edgar informed me his #1 priority is Guest Experience and the best Maintenance. To tell you the truth it shows. The old complex slacked off on all maintenance work when they knew they were selling. I know this because i had problems for the last 4 months from AC, leaks, garbage disposal, broken dishwasher, and even electrical issues. This complex contains 600 units and has tons of work orders that are being handled as fast as possible. I see a maintenance worker a few times a week fixing anything and everything they can. I know it'll take time but this place will be the best complex in south Tulsa in no time if they keep this up. I highly recommend living here from the experience I've received, and I'm so thankful for Edgar and his staff they have changed my experience for the better in just 2 weeks. The view is amazing it has multiple pool and laundry locations a gym and even a dog park with multiple disposal sights throughout the… See More>
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                    blakegowriluk

                    Resident 2015

                    11/10/2015

                    ******UPDATE 11/10/15: A month after I moved in, I had noticed a water leak in my bathroom ceiling when it rained. I contacted Vista Shadow Mountain about repairing it on May 10th 2015, and they came out and chipped away at some of the drywall stating that they needed to let it dry out. They sent someone on the roof with a caulking gun to try and repair it, and a few days later it rained, and it was still leaking. after a months or asking when it would be fixed with no resolution, the complex was sold and bough by new owners, Foresite Reality Partners LLC. Two weeks into new ownership, my neighbors water pipe burst and flooded the ceiling leaving my ceiling sagging, in my entryway and my kitchen. My HVAC access panel in my kitchen ceiling had cracked and warped from the water leaking out of it. When the Property Manager stopped by to take a look at the damages, he had assured me that it would be replaced completely. After weeks of bugging them to replace it, they sent out one of their maintenance guys, and he simply caulked over it. After speaking with the… See More>
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                      anonymous

                      Resident 2013 - 2015

                      6/24/2015

                      For the most part the apartments are decent, the views are beautiful, & the area isn't horrible. The rent is a little high but I think it's mostly due the the makeover they did a few years back. I loved my apartment! It really felt like home but as soon as I moved out I got slammed with a $1000 charge for every little thing! I made sure I cleaned thoroughly & other than the average used carpet & piece of trash screen nothing was left in horrible shape. You'd think that as high as the rent is for the average apartments they'd have enough to replace after move outs but apparently they don't. They are leaches!! & I warn all DO NOT MOVE INTO THESE APARTMENTS!! Unless you plan on living in a air bubble & not use anything in the apartment. It's sad that these people are so easy to take advantage of their tenants. SHAME ON YOU VISTA!!

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                        anonymous

                        Resident 2015

                        4/30/2015

                        I have only lived here for a few months but so far I absolutely love it! The apartment is super nice and the application process was quick and easy. The apartment community over all is very pet friendly, my dogs love the dog park! I've had zero issues and the office staff have always been helpful, so far so good!

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                          mony32073

                          Resident 2014 - 2015

                          3/28/2015

                          My boyfriend lived there they gave him a noise complaint and a few days later a 72 hour eviction notice. Claiming he was taking pictures of his neighbors too. During the time of the complaints he was staying with me at the hospital as I was hospitalized for over a week. He tried to defend himself and even though they had no proof of these accusations he was evicted. We also had given them $400 a few weeks prior to the eviction towards a bigger apartment. It's been over a month since he moved out we have not received our refund yet. The management needs retrained, I wouldn't recommend this place to my worst enemy.

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                            anonymous

                            Resident 2015

                            3/26/2015

                            The apartments are nice, the view is beautiful, but the office staff is crap!! They're rude and they act like they could care less about the residents. They dress inappropriately and they are far from proffesional. I love my apartment and I'm in love with my view but the owners should really consider cleaning house. Until then I wouldn't recommend vista to my worst enemy.

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                              Nancy Miller

                              prospectiveVisited 2015

                              3/3/2015

                              My boyfriend went through the process to rent an apartment. He was told everything was approved and received a welcome to the community email. On move in day he showed up with all of his possessions only to be told there was something on his credit (that was not correct) and then said he couldn't move in due to the weather. They were supposed to call him yesterday, which they never did, and resolve the issue, which they never did. The girl he worked with said she had called and left a message, which she never did, and in fact said they had called me too, which they couldn't have because they didn't have my number. When he called for the forth time yesterday the girl just told him he could pick up his deposit. I have never witnessed such unprofessional behavior ever. They were not honest, they did not follow through and were unwilling to discuss the issue or take ownership. I would caution anyone considering a move to this property to reconsider. I will be posting this everywhere possible and my boyfriend will be filing a civil suit due to the financial repercussions of this event.

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                                MissJillianMarina

                                Resident 2012 - 2014

                                2/3/2015

                                When I moved into Vista it apparently was a very quick switchover from tenants - so they never got a chance to paint the apartment before I moved in which had very obviously been smoked in, a LOT. It was the only one available at the time, so, I dealt with it. I lived there for two years, and while the smell had finally gone away after about 6 months the walls were still very dingy in every room of the apartment which I made sure to write on my move in checklist. So, about 6 months after I moved out I get a phone call from a credit agency trying to collect on a claim from vista (who i'd never gotten a call from), saying that they were charging me $800 for having to paint because "I smoked inside and the walls were dingy" - first off, why wouldn't Vista have brought this up when I moved out? Secondly, I had to LIVE in that, and I did not do it but I'm having to pay for it? Of course they say that my move in checklist is not in my folder, so, unless I can find my copy… See More>
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                                  anonymous

                                  Resident 2012 - 2014

                                  11/10/2014

                                  I have lived here for over 2 years now and have always had really good experiences with maintenance. However, in the past few months, they have been terrible! They started a request and told me they would return to complete it but never contacted me about a follow up appointment. After several attempts to contact them (I've called, emailed, & even submitted a new online maintenance request), I finally have an appointment for them to come back to finish what they started 7 weeks ago (the appointment is next week so we'll see if they actually complete it this time). They also closed one request I submitted at the end of September without completing the work or even contacting me about it; so I submitted a new request and then it took them 9 days to call me. I'm not sure what has changed, but the office as a whole has really gone downhill in the past few months. The phone is very rarely answered but when you go into the office, there are usually always several people in there. The lawn & bushes haven't been kept up like they used to be (I'm 120… See More>
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                                    anonymous

                                    prospectiveVisited 2014

                                    8/29/2014

                                    I'm pretty sure -------------- is the old manager who used to work here... did she tow your vehicle illegally? She has a history of being sued! ------ is now working at Lincoln Glens, and is committing the same type of illegal, unethical acts! ---------------------------------------------------------------------------&viewtype=caseGeneral&casemasterID=-------&db=Tulsa

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                                      anonymous

                                      Resident 2014

                                      8/19/2014

                                      Place is horrible price is way to high for what you get. They have pools if someone ever gets around to unlocking the gate. The gate for parking area never works. Good luck getting anything fixed.

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                                        johnwillifordok

                                        prospectiveVisited 2013 - 2014

                                        1/10/2014

                                        On approx. 12/19/2013 I toured Shadow Mountain. I was quoted a $789 move in rent on a 1200sqft apartment. However I was not ready at the time. A few weeks later as I was ready to make a decision 01/08/2014 I was quoted $867 for a move in date of 2/14/14. If I wanted to wait til 3/7/14 It would be $789. Today 1/10/14 Im looking at craigslist and there is an ad for the apartment I was trying to rent at $773. Wow talk about false advertisement and SCAM artists. One has to ask if they lie and are inconsistent now before I move in, imagine what stunts they pull once you move in.

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                                          katiesmom234

                                          Resident 2013

                                          12/23/2013

                                          I've had some small minor issues but the most recent absolutely requires a written review. It's a few days before Christmas and it appears the office lost a package I had received. I have already gone and looked for it myself and even ensured that yes it was delivered. But the office appears to have no record or even remember receiving it. What makes it worse is the fact that they won't take any responsibility for losing a very expensive, irreplaceable package. I will be filing a claim with the USPS over it and will be making sure to make this review public as possible. Please do not trust the office with anything of value.

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                                            anonymous

                                            Resident 2012 - 2013

                                            9/22/2013

                                            Never any parking even CLOSE to my building- yet they threaten to tow my car if parked on the street where multiple other cars are parked. No washer & dryer hookups in apt. Do NOT feel safe. Gates have been open the entire time I've been back here (over a month). Construction going on makes it difficult and unsafe to enter/exit. We've called maintenance MULTIPLE times over MULTIPLE issues and they have yet to come and fix or take care of anything. Know friends who live here also and they've had their a/c break 3 times in the past few months and issues with black mold. Total nightmare.

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                                              anonymous

                                              Resident 2013

                                              8/23/2013

                                              Parking is limited. Safety while a gated complex the gates are often broken and open for days. Getting maintenance done is difficult, and slow to accomplish. Noise on perimeter apartments is loud due to location. Structures are older show wear and several apartment have had to be treated for termites and the damage associated with them. The staff lacks integrity by talking about the tenants in public space in a derogatory manner. Overall would not recommend this property to anyone looking for a secure clean property.

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                                                deaflike1987

                                                Resident 2013

                                                5/30/2013

                                                Sorry, I know my grammar is going bad, and sometimes it confuses you. So I'm trying to do my best practice. Vista at Shadow Mountain is GREAT, and Chelsea treated us as well. Our home is OK-ish, and not bad at all. I love to set my video games, and art stuffs up on study-room. (Thanks god for no more fireplace.) I recently live with my boyfriend here in 3 and half months, become next 4 months. I recommend you to decide move in or not-- That's what I have experience with this home. I'm DISAPPOINT that they did not mention that Black Widow and Brown Recluse spiders live in our home. Also, I already murdered seven spiders, when I courted it. I do not know if I would like to discuss the staff then resolve it. [WHAT IF IT WILL BE FAIL ON THIS APARTMENT?] Then I would like to move out of this home and I'd like to write this review for BAD construction and Maintenance people on the update. (Yeah, they are being nice.) Park... I hate to park the spot in anywhere, when I tried to take a spot--- Often it's full of park, when you are struck… See More>
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                                                  anonymous

                                                  Resident 2012 - 2013

                                                  5/14/2013

                                                  I just wrote a long --- review as to why you should not live here, but screw it. I have lived here nearly a year and have had 3, potentially a 4th, encounters with law enforcement. Twice - hidden fugitive in my building. Once - missing neighbor. And now, after accidently witnessing a broad daylight break-in in neighbor's apartment, I'm sure I'll be answering a knock on my door in a few hours after he questioned me on who/what I saw (apparently his ex and her Mexican lover.) So, no, you should not live here. The name of the complex changes too much, the staff is stuffy, it's loud and not safe.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    1 Bed, 1.5 Baths

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                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Review Ratings

                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Maintenance

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                                                    Neighborhood

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

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                                                    Number of reviews in the past 365 days

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                                                    Manager’s Review Engagement

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                                                    Percentage of reviews responded to

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
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                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
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                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 02/07/2018
                                                    Q: Could anyone please tell me Evelynn’s last name, the on-site manager of this property?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Vista Shadow Mountain

                                                    June 2024

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                                                    Vista Shadow Mountain is an apartment in Tulsa in zip code 74145. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,496. Nearby cities include Hopkinsville, Jenks, Broken Arrow, Bixby, and Sand Springs.

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