| Number of reviews in the past 365 days | 2 |
| Percentage of reviews responded to | 0% |
| Average time to respond to reviews | N/A |
1703 South Jackson Avenue, Tulsa, OK 74107
Ratings & Reviews (188 Reviews)
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Resident • 2019 - 2020 Not Recommended
Updated 03/25/2020
Reviewed 03/25/2020
No follow thru on promises. Get everything in writing.Apartment was a mess when I moved in, with dust everywhere and many small screws in the carpet. This was despite being told it would be cleaned and ready for me. Maintenance work orders were half-arsed - broken… See More
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Wolfwood3393 • Resident • 2019 Recommended
Updated 07/03/2019
Reviewed 07/03/2019
This is a great place I just wish they would open all three pools at the same time it seems like one is open and the other two will be closed I love the location to riverside trails I'm excited for the fireworks display tomorrow night… See More
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Resident • 2016 - 2018 Not Recommended
Updated 08/21/2018
Reviewed 02/14/2018
Living on the bottom is horrible if you have people above you, you hear everything, esp the walking all hours. If you want to go outside on your patio to enjoy a view you can't because you enclosed in a box. Use to be you could… See More
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freddyswafford • Resident • 2017 - 2018 Recommended
Updated 03/06/2018
Reviewed 03/06/2018
I love the apartments because I have access to the river and park at any time. The Management and staff have been very courteous, polite and knowledgeable. Maintenance takes care of any issues that arise in a timely manner and also there is a dashboard online… See More
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Resident • 2014 - 2017 Not Recommended
Updated 03/27/2017
Reviewed 03/27/2017
Money suckers. Bad maintenance. Lived for a month with a chair and broom holding up the ceiling after a storm with no compensation except for a key to a model apartment in the time of the repairs. Refered a friend who's apartment was broken into a… See More
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Resident • 2017 Recommended
Updated 03/04/2017
Reviewed 03/04/2017
These apartments are great the staff take care of requests quickly and earnestly. The noise complaint we had to file was dealt with quickly and the move in check list items that needed fixing were dealt with that day. The staff is what really make this… See More
Westport on the River Manager08/08/2017
Thank you so much for taking the time to share this with us. We're thrilled to hear that you've received such wonderful service from our team and that you enjoy calling us home!
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Verified Resident 315877 • 2017 Recommended
Updated 03/01/2017
Reviewed 03/01/2017
Nice apartments overall no real qualms with the place other than my upstairs neighbors are what I can only assume to be a small herd of elephants that like to race and wrestle constantly. Have yet to complain but will today.
Westport on the River Manager03/03/2017
Thank you for your kind words. We are so happy to hear that you are enjoying your time within our community. Please let us know if there is anything we can do for you in the future. Welcome home.
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Verified Resident 315176 • 2016 - 2017 Not Recommended
Updated 02/27/2017
Reviewed 02/27/2017
No problems other than maintenance
Westport on the River Manager28/28/2017
Thank you for taking the time to review our community. We are so happy to hear that you are enjoying your time with us. Please don't hesitate to reach out to the office if there is anything we can do for you in the future. Welcome home.
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Verified Resident 314308 • 2016 - 2017 Recommended
Updated 02/24/2017
Reviewed 02/24/2017
I have been met with a Courteous staff, a kind environment, and when issues have arisen, it was handled properly and with care and ease. It is beautiful in its surroundings, and the apartments are nice and very much what I had hoped for out a… See More
Westport on the River Manager24/24/2017
Wow - what a great review. We appreciate you taking the time to post and we're thrilled that your happy with your decision to move in to Westport on the River.
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Verified Resident 312777 • 2006 - 2017 Recommended
Updated 02/20/2017
Reviewed 02/20/2017
I've lived here since 2006 and I've had good experiences here. I have a nice apartment, I love the location, and the maintenance staff has always been friendly, reliable, and professional. For me, this apartment, it's location, and it's amenities are what make this place my… See More
Westport on the River Manager21/21/2017
Thank you for your review! We appreciate hearing from our valued residents. It is great to see that you had such great customer service from our team. We strive to give each and every resident the best experience possible, and we're so happy you received that and are enjoying our community! Welcome home!
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Verified Resident 309123 • 2015 - 2017 Recommended
Updated 02/08/2017
Reviewed 02/08/2017
I've lived in this community for about 2 years and really enjoy the community. The staff is helpful and maintenance is complete in a timely fashion. The community is located very close to downtown and the surrounding area which makes travel very easy. See More
Westport on the River Manager10/10/2017
Thank you so much for your kind words. We pride ourselves on taking great care of our residents, and we are pleased to learn that we have provided you with the level of service that you deserve. Please let us know if you need any further assistance!
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Verified Resident 306048 • 2016 - 2017 Recommended
Updated 01/30/2017
Reviewed 01/30/2017
The community is great, the people are great and the apartments are great; service is not. It takes a while to get things done. I notice at other apartments they give you a quick, allotted time to get maintenance done. Outside of that, the place is… See More
Westport on the River Manager01/01/2017
Thank you for taking the time to complete this review. We take our reviews seriously and would love for you to stop by the management office at your convenience to discuss your maintenance needs. Thanks!
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Verified Resident 305568 • 2016 - 2017 Not Recommended
Updated 01/28/2017
Reviewed 01/28/2017
I have lived in two different apartments in Westport on the river, and both have been infested with roaches. All maintenance did was set a couple of glue traps in the kitchen, which never actually solved the problem. I chose to stay because of the convenient… See More
Westport on the River Manager01/01/2017
Thank you for taking the time to provide us feedback on our property and to let us know about what you have experienced. We apologize if the experiences you've had did not meet your standards. Please stop by the office at your earliest convenience so we can discuss your frustrations in further detail. We have forwarded your review to our regional management team and your property manager so they are aware of your concerns.
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Verified Resident 305346 • 2016 - 2017 Recommended
Updated 01/27/2017
Reviewed 01/27/2017
Great staff, location, amenities and maintenance services! I would recommend this location for housing for those without children. Views of the river are great and the location is ideal. Whether you're needing a place short term or long Westport On The River is a great place.… See More
Westport on the River Manager27/27/2017
We are thrilled that you've had such a great experience as a member of our community. It's wonderful to hear that you're enjoying all of the aspects that make us so great. Thanks for sharing!
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Verified Resident 304649 • 2014 - 2017 Recommended
Updated 01/25/2017
Reviewed 01/25/2017
Maintenance and management both excellent.
Westport on the River Manager27/27/2017
Thanks! We're happy to hear it!
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Verified Resident 299230 • 2016 - 2017 Recommended
Updated 01/10/2017
Reviewed 01/10/2017
Excellent community. Great location and amenities. Definitely a place that creates value for the rent. The location is hands on my favorite spot in Tulsa. I'm minutes from downtown and walking distance to the Riverpark Trails.
Westport on the River Manager10/10/2017
Thank you for your glowing feedback! Each of our resident's comments is very important to us. We take pride in our community and will continue to work on ensuring that all residents have an enjoyable living experience. Thank you again!
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Verified Resident 298972 • 1999 - 2017 Recommended
Updated 01/09/2017
Reviewed 01/09/2017
Good experience. Quiet neighbors. Good maintenance. I like being close to the River parks trails and the River West area where Octoberfest and other annual events are held. Also, being close to downtown is nice.
Westport on the River Manager10/10/2017
Thank you so much for taking the time to write a review for our property. We are so happy that your experience thus far with us has been such a great one!
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Verified Resident 297454 • 2016 - 2017 Recommended
Updated 01/04/2017
Reviewed 01/04/2017
I have only lived here for little over a week. I really haven't had much time to formulate an opinion on the apartment complex as a whole. So far it is fine and what I expected. I haven't lived in an apartment for over twenty years,… See More
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Verified Resident 235695 • 2014 - 2016 Not Recommended
Updated 12/29/2016
Reviewed 05/07/2016
To high, advertise by the river. You have the trains, the factory smells, the parking area is not lit, no security, not fully gated, there are people who hop the fence all the time, the parking lot is busted up, the elec runs about 140 because… See More
Westport on the River Manager10/10/2016
Hello and thank you for your feedback. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office or our Resident Services hotline at [email protected]
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Verified Resident 247750 • 2012 - 2016 Recommended
Updated 12/05/2016
Reviewed 06/22/2016
Love the community, it's quiet and the grounds and appearance is well kept up. I would be more than welcome to recommend Westport to anyone that would like to join in this community. I'm completely blown away on the quick turn around that the maintenance provides.… See More
Westport on the River Manager30/30/2016
Thank you so much for taking the time to write a review for our property. We are so happy that your experience thus far with us has been such a great one!
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Verified Resident 285929 • 2012 - 2016 Recommended
Updated 11/24/2016
Reviewed 11/24/2016
love it here we do hv problems with break ins but if you know yr neighbors and keep and eye on each other its great. would help if they had more lighting and patrol. The pools are great.. very friendly atmosphere There are many that has… See More
Westport on the River Manager30/30/2016
Thank you for taking the time out of your day to review our property. We appreciate hearing from our valued residents, and we're so happy we've been able to provide you with a positive living experience!
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Verified Resident 282706 • 2014 - 2016 Recommended
Updated 11/11/2016
Reviewed 11/11/2016
I like the convenience to downtown, the friendly staff, and the allowance of pets. Additionally, the price is reasonable. The main downside is the location as it is not the safest, and my car has been broken into. Also, the walls are very thin and I… See More
Westport on the River Manager16/16/2016
Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you.
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Verified Resident 282215 • 2016 Recommended
Updated 11/09/2016
Reviewed 11/09/2016
Great staff - Everyone is courteous and helpful. Excellent location - Walking distance to great events at the River Park, wonderful restaurants on Cherry Street and Utica Square are also close. Westport on the River is worth checking out. See More
Westport on the River Manager16/16/2016
Thank you so much for your kind words. We pride ourselves on taking great care of our residents, and we are pleased to learn that we have provided you with the level of service that you deserve.
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Verified Resident 241038 • 2016 Recommended
Updated 11/09/2016
Reviewed 05/27/2016
I have had a pleasant experience. I have renewed my lease for another year. I do think that more emphasis needs to be made towards the parking situation. There are too many people parking where there is not a parking space. It would be be helpful… See More
Westport on the River Manager02/02/2016
Thank you for your feedback. We are very pleased to hear that we were able to resolve your service issue in a timely manner and that you have had a pleasant experience with our office team. Please contact the office if we can be of any further assistance.
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Verified Resident 281825 • 2014 - 2016 Recommended
Updated 11/07/2016
Reviewed 11/07/2016
I've never had any problems. Everyone is wonderful here. Service requests are responded to quickly. Office staff is always nice and professional and can answer any concerns or questions you may have. I have been here for 2 years and love it.
Westport on the River Manager09/09/2016
Thank you for your wonderful feedback. We are so happy you enjoy living with us and hope to have you as a member of our community for many years to come!
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