So...sometimes it takes a little more than the norm for a work order to be completed...but I noticed in the newsletter that they have a maintenance guy now...we didn't use to have a full time one, to my knowledge. Erica is friendly and helpful. They have new weatherized windows and doors (which is really nice...and unusualy for the area), the floorplans aren't too shabby, although I wish I had a washer and dryer. It's not Taj Mahal...but for the price, I'm not complaining. All in all, it's a "good" complex. I don't have any serious complaints. It's not somewhere that I'd stay for the rest of my life...but resulting in apartment living for eternity is not my intention anyhow. Nice place, rents are reasonable for what they offer, and at least their office sign says Open instead of out all the time.