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Crossings


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anonymous

Resident 2009 - 2011

11/16/2011

I have lived at the Crossings for a few years, before that we were down the road at Village Place Apartments and seen a couple managers come and go and the occasional substitute. Lately my neighbors and I have noticed a huge improvement in our problems getting taken care when we ask, previous managers and maintenance had issues with follow through or maybe just didn't know how to fix problems. Maintenance got better a while ago with the new guy, Omar. But I feel like the office still didn't care. I have complained about my upstairs neighbors countless times to the regular manager and the one before her. I went in last week and talked to the new lady in the office and not only did I feel like she listened to me, within two days our upstairs neighbors stopped the loud noise and the cigarette butts. We were honestly considering moving when our lease was up but if the manager here now stays or at least the changes she has made, so will we. Oh also my neighbors and I have noticed a huge improvement in the pet poop problem, it has been very clean and the bags have been fully stocked since the new manager came too. This is the first time in years that we have felt the service was worth mentioning. Good job on the changes being made.

    Review 4 out of 7

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