Rivertowne Apartments

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Rivertowne Apartments

597 Country Club Road, Eugene, OR 97401
(2 Reviews)

Reviews

(2)

2.5 rating

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2 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2012 - 2013

3/14/2013

Contrary to what the prior reviewer said, I have had nothing but positive results with this company. We have rented from them in multiple locations and have always thought that the manager, and staff at Bright Apartments has been professional and courteous. We recommend them to friends and family even. Maintenance has never been an issue - always prompt and their maintenance people seem to know what they are doing - they never let our cats out on accident or track mud or anything onto our carpets. Our application process was one of the easiest we have ever done and they didn't charge an app fee like most companies do. Our moveout process was fair and carpet cleaning costs are the lowest we have ever had. I would recommend this management company and specifically the Rivertowne apartment complex.

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    anonymous

    Resident 2009 - 2012

    2/17/2013

    Read the reviews on other sites too--the manager seems to make a side business out of trumping up repair costs on move out so he can keep your deposit. If you move in here -- TAKE PICTURES OF EVERYTHING and store a copy of your move-in mark-up sheet. They would not discuss the details of the charges, provide a calculation, or compare with our move-in checklist. Further, complaints to the BBB went unanswered (look them up -- they have a worse rating than over 90% of apartments in AK, WA, OR), as did phone calls. A registered complaint letter and follow up phone call didn't help either. Steer clear unless you are willing to lose your deposit or take them to small claims court.

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      Noise

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      Grounds

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      Neighborhood

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      Survey Ratings

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      Features & Amenities

      Laundry
      • Laundry On-Site

      Questions & Answers (1)

      Anonymous
      Asked on: 03/19/2018
      Q: How easy is it to find guest parking?

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      Rivertowne Apartments

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      Rivertowne Apartments is an apartment in Eugene in zip code 97401. This community has a 0 Bed, 0 Bath Nearby cities include Lowell, Springfield, Creswell, Junction City, and Veneta.

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