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2850 Shadow View Drive

Eugene, OR 97408

 
 
 
 
 
 

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Resident · 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/03/2018
Definitely has some growing pains since it's a new complex. Overall rating 3.5 stars. It's a great Location, located in a great school zone, close to shopping, walkable to eateries, efficient floorplan with a good amount of closet space, upgraded floors, package hold, parking is good, pool hours, heated pool year round, online access resident portal to pay rent, and Randy in the office by far goes above and beyond. Where improvement is needed: Neglected landscaping with the properties that don't face the street, no a/c or ceiling fans on 3rd level, no playground hours, non-residents sneaking into the pool area by emergency exit, no pool passes to see who's a resident or not at the pool, no guest checks at the pool, pool cleanliness was an issue in the summer, lease was typed up wrong, been given the wrong important information repeatedly, no prompt return with phone calls or emails, having to chase down constantly to even communicate with staff, failure to give status updates, & lack of communication between staff members.
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The Tennyson at Crescent Village Apartments Manager

06/05/2018

We appreciate your honest feedback, as we are always looking for ways to improve. The Tennyson Team

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