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2850 Shadow View Drive

Eugene, OR 97408

 
 
 
 
 
 

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  Verified Resident 785478
vrp · 2019 - 2020
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Noise
Maintenance
Neighborhood
Safety
Grounds
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06/30/2020
It's been fine, with the exception that my apartment was not cleaned before I moved it and repairs were halfway or not fixed even after I requested it. The apartment wan NOT cleaned even after I requested it. The maintenance guy made up a bunch of excuses as to why he could repair my apartment. I cleaned it myself and the repairs are still not completed after two service requests to do so. Everyone is very nice about saying why they CANT.
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The Tennyson at Crescent Village Apartments Manager

07/02/2020

Verified Resident 785478, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. All of our apartments are cleaned prior to new residents moving in and our carpets are professionally cleaned as well. However, if you had a question or concern, we will be happy to discuss solutions with you. Please reach out to us at (541) 344-0040 when you can so we can address this situation directly. We always strive to provide top quality service to every guest, and we would like to discuss any concerns you have and address them immediately.

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