Review History for anonymous

Columbia Trails


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anonymous

Resident 2011 - 2015

10/19/2015

My Fiance and I rented a one bed one bath 3rd floor apartment here for 4 years. Don't move here if you don't know what you're getting into. This place will basically charge you just to move out. We liked that the apartment was up to date with new carpet, good lighting in every room, and nice appliances. But the apartment is very small and they want too much money for just a one bedroom. The kitchen may have a pantry but when it comes to storing things like silverware there's almost no space. Unless you're okay with putting them all jumbled into a mini drawer. The property is well kept and the maintenance guys were friendly and usually fixed everything pretty quickly but for some reason they could not fix our fire alarms to save their lives!!! Do not be fooled by the pleasant appearance of the office staff. They are stuck up and lecture you if you go to them with a complaint. If you have a complaint you're supposed to call their OFF-SITE security and they will just get the report the next day. The office staff here want absolutely nothing to do with handling any complaints you may have. These girls only care about getting their paychecks, they do not care about their residents. Jessica is the WORST manager I've ever had the displeasure of dealing with. She is so unprofessional. She got into an argument with me in the lobby of the office one day, in front of other people waiting for her to help them. She actually tried banning me from going back into the office. Hobos. Yes hobos. We live right on the edge of the gate next to a street and the street itself can be noisy but there is also a transient camp right on the other side of the street in a big patch of forest. We've had 3 incidents where police were involved due to them screaming, fighting, and sounding like they are being raped. Moving out. They ended up charging us $1,200. And that wasn't even including cleaning fees, because we cleaned it really well. We had to pay for them to paint, install new carpet and change the burners on the stove. Total BS. They do have a payment plan option though, so you aren't expected to pay it all in full, but they have called us twice in different months claiming that we didn't make our payment when we actually did, and had the bank statements to prove it. Which I think is just complete bull and is so fishy. My advice to anyone reading this is to consider other options.

    Review 17 out of 104

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