Ratings & Prices for Springwater Crossing, Gresham, OR

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	14 days

Ratings & Reviews (58 Reviews)

No reviews match your search.

Resident • 2020

12/15/2020

The townhomes have an amazing layout and I appreciate the friendliness of the new property manager and her staff. Very easy going and has addressed all of my concerns. The property is in a great location that is very close to mass transportation and stores.

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

12/29/2020

Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here.

Resident • 2017 - 2019

04/22/2019

Maintenance is great. Office staff is unprofessional and practically useless when it comes to handling noise complaints and parking issues. Dealt with horrific neighbors for a year who constantly park like they're drunk. Even took photos of their park jobs, one of which they parked their… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/29/2019

Hello, Thank you for taking the time to leave us feedback regarding your experience. Given that you are listed as anonymous and this is a public internet platform, we would like to be courteous and respectful of your privacy. We appreciate your willingness to come to us with your concerns and have given multiple options to help in the best ways that we possibly can. We are truly sorry to hear that your experience has been negative and hope that this will improve in the near future. We have contacted you directly to resolve these issues, however you are always more than welcome to reach us directly at [email protected] or (503) 661-9000. We genuinely hope that we can help to resolve your concerns, as we care about our resident's time with us here at Springwater Crossing. Please reach out if there is ever anything we can do for you. Thank you, Springwater Crossing Management

BradleyBunch • Prospective Resident • Visited 2019

02/19/2019

I'm moving from California to Oregon this summer. I HIGHLY recommended this Springwater Crossing. My wife and I, had a great time viewing this property, staff were very respectful, and knowledgeable, and made us feel right at home.

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

02/25/2019

Bradleybunch, thanks for your feedback! We at Springwater Crossing always enjoy hearing from prospects, and we appreciate your thoughtful comments. Thank you, Springwater Crossing Management

Dandirtystan • Prospective Resident • Visited 2019

01/31/2019

What can i say , Beautiful community, Great office staff, i felt right at home, and it was only a tour. :) If your looking for a home that saway from all the racket, and live in quite peaceful environment I Highly recommended!

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

02/15/2019

Hi Dandirtystan, thank you so much for your positive comments about Springwater Crossing! We are delighted that you had such a great experience with us! Thank you, Springwater Crossing Team

Triciag85 • Prospective Resident • Visited 2018

04/12/2018

If I could I would give them 0 on April 15th will be a month I did a application online they called me the next day telling me I was approved I came in looked at the place And talked to Brittany she said I had… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

03/17/2020

We appreciate you taking the time to share your experience, Triciag85. We'd like the opportunity to discuss this with you. Please reach out to us at (503) 661-9000 at your earliest convenience to discuss how we can turn your experience into a positive one.

Lc22 • Resident • 2017 - 2018

02/12/2018

I have lived here for a few months now and have truly enjoyed it so far. The apartments themselves are really nice and clean, good location, and the staff has been wonderful to work with. I would definitely recommend living here if you're looking for a… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/06/2018

Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. Would you have any piece of advice as to win you over for a 5 star review? Thank you, Springwater Crossing Management

Mariko_M • Resident • 2017 - 2018

02/07/2018

This place has been nothing but a poor experience. Staff does not communicate with each other or the people that live here. Maintenance takes months and you have to do all the work to get a hold of them. No one answers or response to emails… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/06/2018

Mariko_m, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. Please let us know if there is anything we can do going forward to improve your experience. Thank you, Springwater Crossing Management

Samanthakeegan • Former Resident • 2015 - 2017

12/19/2017

I lived here for 2 years and it was by far one of the best experiences I've had in apartment living. The office was always so kind when I would come in with questions. They were always informative and made me feel I was always being… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

12/20/2017

Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. We hope that you are enjoying your new home and wish you the very best! Thank you, Springwater Crossing Management

Resident • 2016 - 2017

11/14/2017

Worst management. Gross trash areas. Dog poop everywhere. Maintenance takes three weeks. I've had nothing but trouble here which is why I am moving out! Save your money and find a place with management who actually will be IN THE OFFICE during business hours and some… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

11/15/2017

We appreciate you sharing your opinions, as we believe that resident feedback is instrumental in improving our level of service. Thank you for your patience at this time as we only have one maintenance personnel at this time. As for the office not being open, I apologize that we have fallen short, while there any many times throughout the day that we are called to be on the property itself. Thank you, Springwater Crossing Staff

Resident • 2015 - 2017

09/26/2017

I love my apartment, it's clean, quiet, and spacious. The staff and neighbors are all awesome! Staci has really made ya feel at home since our move from Vancouver. Rodrigo from maintenance has been extra helpful.

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

11/09/2017

Thanks for your feedback! We at Springwater Crossing always enjoy hearing from residents, and we appreciate your thoughtful comments. -Springwater Crossing Management

Resident • 2015 - 2017

09/26/2017

My time at Springwater Crossing has been nothing short of amazing. I'm so lucky to have found this gem in Gresham. I love my apartment with it's free garage and AC, you can't beat it in the area. The staff from the office to the maintenance… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

11/09/2017

Hi, thank you for taking the time to leave a review for us at Springwater Crossing. We're happy we could meet your expectations! -Springwater Crossing Management

Taylor_P727 • Prospective Resident • Visited 2017

09/26/2017

Very friendly staff. Property appeared clean and well managed. The layouts are open and spacious and the colors are warm and inviting and the appliances and hardware are all modern and beautiful. Also the washer and dryers are in unit, which is a very nice touch.… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

11/09/2017

Taylor, we are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Springwater Crossing. Thank you. Springwater Crossing Management

[email protected] • Resident • 2015 - 2017

06/02/2017

These apartment / town homes have exchanged hands many times over the past two years. You can definitely tell the current owners have their work cut out for them. PRO's ; Granite tiled counter tops in the kitchen, gas range, as fireplace, DOUBLE master, and overall… See More

Useful 0

Thanks for voting!

Report

Resident • 2016

01/08/2017

Tweakers wake you up constantly. Unsecured garbage means at 330 am when it's raining there will be a party outside your home nightly to sort through the cans and bottles while you try to sleep Noisiest most criminal dwelling I have ever been to. Criminals abound.… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

11/09/2017

We appreciate you sharing your opinions, as we believe that resident feedback is instrumental in improving our level of service. If you would like to bring any of your concerns forward to management please do so at 503.661.9000 or by stopping in the office. Thank you, Springwater Crossing Management

Resident • 2015 - 2016

02/21/2016

I live near wonderview and 202. the women who work the front office are absolute air heads. I recall a vicki and a lori. Lori gave my packages away to another tenant, shortly after explaining that she confronted the ups/fedex delivery person to stop giving packages… See More

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2015

02/11/2016

This place is a trap do not move here! The manager ----- is unprofessional and rude. The current manager ----- and the staff are shady as hell and they will lie to cover up their tracks at all costs. They will lie about anything and everything… See More

Useful 0

Thanks for voting!

Report

shewmanm • Prospective Resident • Visited 2015

09/02/2015

My fiance and I are moving up to the Portland area, so we were looking to rent a place sight unseen. When I contacted Springwater Crossing, we knew they were a little on the high end of what we were hoping to pay, but because there… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

09/04/2015

Thank you for your review. We are sorry for any misunderstanding that happened during your application process. Our teams strive to be diligent in disclosing all move in costs prior to future residents submitting applications. Once those applications are submitted, the screening company directly bills the community, which is then passed on to the applicant(s). If you have any questions regarding this process, please feel free to contact the leasing office or Madrona Ridge Residential and we will be happy clarify any miscommunication. Again, we apologize for any misunderstanding and hope to serve you in the future.

Tony Lockett sr • Resident • 2015

07/04/2015

We recently just moved in and I must admit we are very happy with the staff ( Vanessa ) has been the best! A great community to live at and the neighbors have been very friendly.

Useful 0

Thanks for voting!

Report

tucker17 • Resident • 2015

04/09/2015

I recently moved here from out of state and my experience has been really good so far. the apartments are really nice. I love that they come with washer and dryers. the staff was really helpful during my entire moving process. I was able to apply… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/10/2015

Thank you for your review. We strive to provide our residents a quality living experience and are happy to hear your feedback. While we do agree it is unfortunate that some do not pick up after their pets, our maintenance team works diligently each day to keep Springwater Crossing a beautiful place to live. We invite you to us for our monthly social events where we love rewarding and valuing you, our resident!

Callie2015 • Resident • 2014 - 2015

04/09/2015

I moved into Springwater Crossing because it is one of the newer complexes in Gresham. The inside is very nice and has new appliances. I even get a/c! I'd say that I have had a great experience so far! The only downside would be that I… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/10/2015

Thank you for your feedback. We are thrilled to hear you are having such a great experience. Please feel free to contact our leasing office if you are having any issues with loud neighbors; we are happy to address this for you and want to ensure you have a comfortable, quality living experience. Please make sure to enjoy the onsite features during your stay - we have a conveniently located fitness center and community clubhouse!

Verified Resident 120138 • vrp • 2013 - 2014

12/29/2014

The continually raising rent is ridiculous. Paying almost $1400 to live in Gresham is over zealous to be honest and we are moving on at the end of our lease. We loved the place when we moved in but no one cleans up after their pet… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/10/2015

Thank you for voicing your experience. Our highest priority at Springwater Crossing is to accommodate the needs and requests of our valued residents. Rent prices not only include your home itself, but also reflect the services we provide (landscaping, professional, onsite maintenance, after hours service requests, flat utility billing, fitness center, location, etc.). While we do agree it is unfortunate that some do not pick up after their pets, our maintenance team works diligently each day to address this issue and keep Springwater Crossing a beautiful place to live. We strive to make every resident experience a positive one; please contact our office so we can discuss any issues you might have.

Verified Resident 114885 • vrp • 2013 - 2014

11/27/2014

Great apartments, very clean and safe neighborhood. Helpful staff and maintenance workers. Very pleased with the quietness and update on appliances. I recommend these apartments to everyone I know! We love them!(owners of 2 years so far)

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/10/2015

Thank you for your review of Springwater Crossing. It is our priority to ensure a positive and enjoyable experience for our valued residents! We invite you to join us for our monthly social events and look forward to providing quality customer service to you for the years to come!

Verified Resident 113546 • vrp • 2013 - 2014

11/21/2014

I think it is overpriced for the things in the homes, as well as for the treatment once you are a member of the community. The neighbors are not very friendly unless you nab a good one, you can hear them talking in their room from… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/10/2015

We are sorry to hear you are having a less than favorable experience. Springwater Crossing hosts monthly social events for our residents in order to promote comradery and a positive relationship with your neighbors. Please feel free to contact our leasing office if you are having any issues with loud neighbors; we are happy to address this for you and want to ensure you have a comfortable, quality living experience.

Verified Resident 113019 • vrp • 2013 - 2014

11/17/2014

We believe that we are paying way too much for the quality of service and place we live in. Also, the care for the residents is very poor. I will not renew my contract and I won't recomend this community complex to anyone. Also, they should… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/10/2015

Thank you for voicing your experience. Springwater Crossing has recently transitioned management to Madrona Ridge Residential, where our highest priority is to accommodate the needs and requests of our valued residents. Rent prices not only include your home itself, but also reflect the services we provide (landscaping, professional, onsite maintenance, after hours service requests, flat utility billing, fitness center, location, etc.). We strive to make every resident experience a positive one; please contact our office so we can discuss any issues you might have.

Verified Resident 109168 • vrp • 2014

10/29/2014

Well this place is beautiful and friendly, but the rent is very pricey and it's also reasonable.. I really love being living here with no complaints.. The manger is very friendly too.. So I'm going said it again, like I just said.. Rent is very pricey..… See More

Useful 0

Thanks for voting!

Report

Springwater Crossing Manager

04/10/2015

Thank you for your feedback! We are thrilled to hear you are having such a great experience. Please be aware that rent prices not only include your home itself, but also reflect the services we provide (landscaping, professional, onsite maintenance, after hours service requests, flat utility billing, fitness center, location, etc.). We look forward to serving you and invite you to take advantage of our monthly social events so that we may get to know you better!

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Features & Amenities

Laundry

In-home Washer and Dryer

Parking

Garage
Reserved Parking with Every Home

General

Additional Storage
Air Conditioner
Balcony or Patio
Clubhouse
Complimentary Renting Advice and Discounts From Roost
Fireplace
Fitness Center
Gas Range
Handrails
Mountain Views
On-Site Management
Playground
Public Transportation
Smoke Free Community
Stainless Steel Appliances
Vaulted Ceilings
Window Coverings

Pets

Cats Allowed
Deposit: $300
Rent: $35
Pet Limit: 2
Comments: Pet restrictions apply
Dogs Allowed
Deposit: $300
Rent: $35
Pet Limit: 2
Comments: Pet restrictions apply

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
756
Available
Avail.
N/A
Model
One Bedroom

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,513 - $2,048
SQ. FT.
785
Available
Avail.
1 Units
Model
Two Bedroom

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,589
Available
Avail.
N/A
Model
Two Bedroom Townhome A

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,799 - $2,480
SQ. FT.
1,249 - 1,265
Available
Avail.
7 Units
Model
Two Bedroom Townhome B

View Floor Plan

3 Bedrooms, 2.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,567
Available
Avail.
N/A
Model
Three Bedroom Townhome

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Springwater Crossing offers one and two-bedroom apartments and two and three-bedroom townhomes in pastoral Gresham Oregon, the gateway to the Columbia River Gorge and the World Class Mt. Hood Ski and recreation area. Enjoy more “me time” with our array of community amenities including; tot-lot, resident lounge, and 24-hour fitness center. Our convenient location just off NW Division Street, is moments from shopping, eateries, and entertainment. Pamper yourself in style at Springwater Crossing. Schedule your tour today!

Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: Closed

Questions & Answers

There are no questions yet for this property!

Be the first to ask.

· Just Now

Frequently Asked

What are noise levels like at Springwater Crossing?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Springwater Crossing?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Springwater Crossing?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 14 days to their community reviews in the past year.

Who manages Springwater Crossing?
Avenue5 Residential, LLC

What is the pet policy at Springwater Crossing?
Cats Allowed
Deposit: $300
Rent: $35
Pet Limit: 2
Comments: Pet restrictions apply
Dogs Allowed
Deposit: $300
Rent: $35
Pet Limit: 2
Comments: Pet restrictions apply

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2.5 Baths

What is the move-in special?
Tour your way! We are currently open for virtual services and by appointment in-person tours only. Schedule your tour today! Please call for current specials.