What are noise levels like at The Groves?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Groves?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is The Groves?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 2 Baths

Ratings & Prices for The Groves, Gresham, OR

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (52 Reviews)

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Former Resident • 2016 - 2020

10/11/2020

They have a cockroach and mouce problem and it's BAD!!! No care for that issue u just have to live with it??!! Nasty it stinks if u have small children unsanitary to put it lightly. Nobody cleans there dogs droppings u'll find it all over sidwalks… See More

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dennykwanpdx • Resident • 2017

10/27/2017

The Groves Gresham-Troutdale has new management and a new office team that rocks! If you want to live close to Portland without the noise or traffic this is the place. It's right next to Mt Hood CC. The maintenance is so nice and very response to… See More

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robertryansaty • Prospective Resident • Visited 2017

10/12/2017

This place is newly renovated and across the street from Mt Hood Community College. The new paint is pretty artistic and you can't get more bang for the buck. Portland metro without the city! The pool and new workout room was a great addition to the… See More

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Prospective Resident • Visited 2017

10/09/2017

The Groves formerly Harmony Pointe has a pool, work-out room and modern touches in the Troutdale-Gresham area! The Groves formerly Harmony Pointe is close to bus lines and Mt Hood Community College. I was pleasantly surprised!

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Cris233 • Resident • 2015 - 2017

09/28/2017

We lived here for 2 years. The first 6 months were great. The Fill in manager was very attentive and friendly. After that they hired a new manager and things started going downhill. Not answering of phones and trash building up on the property. Luckily we… See More

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Resident • 2015 - 2016

06/27/2016

This place is a joke. I can believe i got my self into this apartments crazy . Let me start by telling that they are loud neighbors, loud kids and there is never a relax time. All the time it's smells like Marijuana there's no respect.… See More

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Resident • 2013 - 2016

06/21/2016

I have lived here for 3 yes. While Wallace worked hard to clean up the druggies and trouble makers, problems have continued with him gone. He was the kind of manager that spoke in a curious manner and actually cared about the tenants concerns. However, the… See More

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Prospective Resident • Visited 2015

03/26/2015

Worst "management" ever! Hands down. Where do I begin? The managers Wallace and Amber are liars and scammers. They are still charging people $100 for a late fee when the lease states $75.They do not return phone calls, at all, they are rude and VERY UNPROFESSIONAL.… See More

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Resident • 2012 - 2014

10/31/2014

I've lived at the groves for 2 years. I started when it was a different property management company. I was relieved when Wallace took over as the on site manager and I've been very pleased with his work on improving the property and cleaning out less… See More

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perfectpatty12 • Prospective Resident • Visited 2014

08/08/2014

I didn't even make it to the day that I was suppose to sign the rental agreement and I am so very thankful that I dodged this bullet. Originally I was attracted to the price of rent and its location but that's the only thing going… See More

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ghostrider9115 • Resident • 2014

08/06/2014

So i have lived in these apts for almost a year. Ive had many things break or stop working. My dryer instantly wasnt working when i first moved in. It took them over two weeks to come fix it. I can never get ahold of the… See More

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Resident • 2013 - 2014

05/07/2014

This place absolutely sucks. Wallace the owner just does whatever, and they let anyone live here. The door insulation is horrible, pipes leak, it stinks,only 1 plug in works in our living room and we have tried to get the maintenance to fix it many times,… See More

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Larina • Resident • 2012

12/09/2012

They are way behind on cleaning and the people they hire to do send "cleaning" have no idea what they are doing... The garbage compounder is a wreck since you moved in. And the leif blower guys try to work in the rain with is almost… See More

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Resident • 2011 - 2012

06/01/2012

The apartments that are being showcased online must be one that was taking when the complex were first built. The mold is horrible and the apartment smells so bad that it gets into your clothes and furniture. It took a while for the staff to fix… See More

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The Groves Manager

07/10/2012

Thank you for your review. We receive alerts each time our community is mentioned online; and we take time to read all the comments and reviews posted about our community. Our reputation is important to us. While we love reading the notes from our happy residents, we work diligently to address and correct the issues posed by the negative statements as well. Our phone number is 503-667-8300 and you can contact our management team directly at [email protected] We are happy to be of service.

Resident • 2012

03/18/2012

i appreciate my apartment and the help of the apt staff. i have lived here for only a few minths now and love it here. after a rough moving time the nice people here welcomed me and made my move so easy. my neighbor who i… See More

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The Groves Manager

03/29/2012

Thank you so much for your positive and kind words. It means so much to us that you are enjoying your time at our community. We are here to be of service and look forward to providing you with a great community to call home.

Resident • 2012

02/03/2012

not a good place to live lots of mold and i have only lived here for 2 months its loud and poop in there grass all the time. And they want money for dogs we used to have but dont have anymore. but there making us… See More

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OregonianAmazonian • Resident • 2010 - 2012

01/12/2012

I lived at The Groves for two years. Just moved into a great new place. First week of moving into our place, the toilet broke, the washing machine turned our clothes into a sopping, dripping mess,the sink handle fell off and the fire alarm fell off… See More

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The Groves Manager

03/13/2012

Thank you for sharing your feedback. We value all information shared at ApartmentRatings.com and welcome all residents to openly share their experiences. This is used to evaluate how we can continually improve our level of service. We strive to complete service requests within 24-48 hours of receiving them. There are times that service requests may be slightly delayed, depending on the time and the nature of the request. We are happy to communicate any such delays. We encourage our residents to provide management with written documentation of problems with neighbors or within the community so that we can properly address any issues. We work closely with our courtesy patrol staff to ensure our resident's needs are properly addressed in a timely and professional manner. Our courtesy patrol walks through our community five times per night to ensure resident's needs are being met and to assist residents as needed. The Groves offers 24-hour, 7-days per week emergency maintenance service from our on-site maintenance technician. Our courteous and professional leasing staff is here 7 days a week to serve you, and we urge you to contact us directly at our rental office at any time. Again, thank you for review.

rat-in-trap • Resident • 2008 - 2010

12/04/2011

First of all Harmony Pointe is called THE GROVES, but only on the sign. On legal papers it's still Harmony Pointe. The management only keeps the area where the office is kept up. She avoids walking probable tenants a certain way because of how it really… See More

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Resident • 2009 - 2011

12/01/2011

Management is never in the office and will only answer the phone some of the time.I've been here over two years and after several requests maint.has yet to fix anything properly. All the problems that i found after i moved in are still going on. Management… See More

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The Groves Manager

03/13/2012

Thank you for sharing your feedback. We value all information shared at ApartmentRatings.com and welcome all residents to openly share their experiences. This is used to evaluate how we can continually improve our level of service. Our courteous and professional leasing staff is here 7 days per week to serve our residents, guests and future residents. When we are not in the office, we are out on the property for a community tour. We work closely with our courtesy patrol staff to ensure our resident's needs are properly addressed in a timely and professional manner. We encourage our residents to provide management with written documentation of problems with neighbors or within the community so that we can properly address any issues. We strive to complete service requests within 24-48 hours of receiving them. There are times that service requests may be slightly delayed, depending on the time and the nature of the request. We are happy to communicate any such delays. The Groves offers 24-hour emergency maintenance service from our on-site maintenance technician. We urge you to contact our new property manager directly at our rental office at any time. Again, thank you for review.

fabiolaesquivel • Prospective Resident • Visited 2010

08/28/2011

The people who works here think I am an IDIOT! I have almost 7 weeks with my dishwasher broken! every week my husband go to the AWESOME TEAM MANAGER and always say the same ----! TOMORROW IN THE MORNING WE ARE GOING TO YOUR PLACE FOR… See More

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The Groves Manager

08/29/2011

We pride ourselves in a high level of customer service and value feedback such as yours. We apologize you are experiencing a delay in our response to your service request. Please contact the office at your earliest convenience as we are very concerned. We are not able to locate an open service request for the repair you mention at this time. You have many options in your communication with us. We provide a resident portal at www.thegrovesapts.com which allows you to submit your service request on-line. You can also send an e-mail to our feedback line at [email protected] To reach the office directly, call us at 503-667-8300. Our immediate attention will be applied. We are here to be of service.

bye1492 • Resident • 2010 - 2011

08/17/2011

The Groves Apartment is by far one of the worst places I have lived. The only reason I had signed a lease here is because the rent and deposit were so cheap, however you get what you pay for. I will never make this mistake again.… See More

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The Groves Manager

08/18/2011

The Groves is an affordable place to call home but we also list customer service as a top priority. I understand from your review that your experience at our community was less then satisfying and for that we sincerely apologize. I also understand that there may be some confusion over your move-out charges. We would be happy to review your files and take your comments and feedback into consideration. If you would like to have your file reviewed, please send your contact information and apartment community name to [email protected] We are here to be of service.

bakou976 • Resident • 2009 - 2011

05/07/2011

it took 4 days for them to swap out the broken fridge, 5 days to fix water heater, 2 years to put in screens and still haven't fix the window, drafty apartment, in the 2 years: management has changed 4 times over 200 apartments but yet… See More

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The Groves Manager

05/13/2011

We sincerely apologize if your stay with us has not been to your satisfaction. We do strive to make The Groves an enjoyable place to call home. As a professional management company, we pride ourselves on resident satisfaction and are looking into your comments at this time. If you have any additional feedback you wish to share, please contact us directly at [email protected] or call us at 503 667-8300. Thank you for your review.

Resident • 2010 - 2011

04/05/2011

When my roommates and I first moved into our two bedroom apartment on the second floor, we had more problems than we could keep track of. The first problem that occurred about a month into our lease was a massive amount of mold and mildew around… See More

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The Groves Manager

06/20/2011

Please accept our sincere apologizes that your stay at The Groves has not been enjoyable. We strive to meet the needs of all our residents in a efficient and timely manner. We appreciate the feedback and will evaulate how maintenance requests are handled in the future. Please contact the office at 503-667-8300, so that we may discuss your maintenance and accounting needs.

Resident • 2011

03/30/2011

I have lived here for just a few months. Thank god for a short term lease. I pay $755 for a apartment that had mold in between the windows when I moved in because they said they dont have any way to clean it. The storm… See More

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The Groves Manager

04/07/2011

We sincerely apologize that your stay with us has not been to your satisfaction. We do strive to make The Groves an enjoyable place to call home. As a professional management company, we pride ourselves on resident satisfaction, and are looking into your comments at this time. Please do not hesitate to contact me if ever I can be of service. You can reach me directly by calling (503) 667-8300 or send an e-mail to [email protected] Thank you.

fullmetalriza • Resident • 2011

01/20/2011

At first glance, this apartment has had some problems. However, the inside of these apartments are very spacious! Over the past 3 years there has been some changes in management. Things have gotten so much better, and the maintenance has been really quick. :) I would… See More

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The Groves Manager

01/21/2011

Thank you for your review, we will continue to strive to make The Grove a great place for you to call home.

•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Laundry in Units

General

Pool

Pets

Dogs Allowed
Comments: Maximum Pets per Apartment: 2 One Time Deposit (Refundable): $250 per Pet Monthly Pet Rent: $25 per Pet Breed Restrictions: Doberman Pincher, Rottweiler, American Stafford Terrier, Pit Bull, German Shepherd, Mastiff, Chow, and Dalmatian

Cats Allowed
Comments: Maximum Pets per Apartment: 2 One Time Deposit (Refundable): $250 per Pet Monthly Pet Rent: $25 per Pet Breed Restrictions: Doberman Pincher, Rottweiler, American Stafford Terrier, Pit Bull, German Shepherd, Mastiff, Chow, and Dalmatian

The Groves

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

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Manager's Review EngagementF

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Ratings & Reviews (52 Reviews)

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