Review History for perfectpatty12

The Groves


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perfectpatty12

prospective ā€¢ Visited 2014

8/8/2014

I didn't even make it to the day that I was suppose to sign the rental agreement and I am so very thankful that I dodged this bullet. Originally I was attracted to the price of rent and its location but that's the only thing going for this cesspool. Management (Amber I must point out) is a real piece of work and honestly is the main reason I decided to pull out of the deal as they are unprofessional, and do not return calls or messages (in one day i left 4 messages and no one called me back for 3 days!!) After my initial meeting I returned to put the $350 deposit down to "hold the apartment" because apparently "they go fast!" and then I started asking around about the place. All I heard was negative feedback (meth labs, consistently bad management, break ins, questionable tenants, ect.), and believe me I asked a few people to avoid bias. My experience with management (Amber!!) later confirmed the stories were true. When I tried to reach management to let them know I had changed my mind and would be needing my $350 back no one answered the phone or returned my calls for days!! I literally had to physically go up there to be heard. I was told that they would return my money via check in approximately 30 days, of course that never happened. After another round of unreturned calls and messages I went back up there. Amber acted liked she didn't know me even though she told me to personally call her if my check hadn't arrived. Then it was "well we sent the check out a while ago you should have gotten it, lets make sure your address and phone number on record is correct" What?? After we verified that yes my address and phone are still the same she now says "well when my boss gets here I'll call you and let you know whats going on". I never got that phone call so I went back AGAIN! Now that I'm angry and filming this encounter to prepare for my law suit of course "We will have the check for you tomorrow". But I thought you sent that check "a while ago"! These people are simply no good and if I had the time would personally stand in front of the building with a sign that reads "HELL" Please please please don't rent from these people! I'm in the process of reporting them to the Better Business Bureau because no one should have to deal with this.

    Review 12 out of 54

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    The Groves

    March 2024

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