Commons at Dawson Creek
Resident • 2004 - 2005 Not Recommended
I lived here through my 13-month lease with relatively few problems. During that time, the main concern was the noise level from the upstairs neighbors - every step generates a chorus of squeaks from the floorboards. According to several other reviewers, I figure this was not a problem in just my building.<br><br>The move-out, however, was a royal pain in the you-know-what. We paid a relatively high deposit due to my fiance's lack of credit. Overall, we ended up shelling out $700 plus another $400 in the form of a pet deposit. Well, when it was time to move, I cleaned that house from top to bottom and had my first move-out inspection. The person who conducted my inspection wrote down the items that needed further cleaning. This isn't unusual. Since I had time left on my lease, I decided to go back and clean up the areas in question. When the second inspection came around, almost every item was checked off the original inspection's "to do" list. I was pleased, and they told me it looked great, so we turned in our keys and signed off on the move-out paperwork.<br><br>The interesting part occurs once I receive the deposit refund. Out of $1100, we received $270 back. Excuse me? As I read through the "fee schedule" I notice that items that had been checked off on the second inspection were charged against me, as well as items that were never mentioned during either inspection. And boy did they ever get downright petty with the charges. Why would a "dirty" washing machine cost $15 dollars to clean? Doesn't a washing machine automatically imply that it shouldn't need cleaning? Why wasn't I informed of the "dirtiness" of said washing machine? The list goes on and on, but that's just an example. <br><br>After writing a letter to the company about these things, I never received a response. After much time, I was finally able to get ahold of the manager. Apparently since my move-out there has been a change in staff. She was very polite and was sympathetic to my concerns, and considering I had ample documentation to support my claim, she was quick to resolve the issue as best she could. Overall, I'm pleased with the outcome, but I can't say that if there hadn't been a new manager that anything would have been done to remedy this type of situation. <br><br>To potential renters, be sure you're damn clean and TAKE PICTURES WHEN YOU MOVE OUT!!
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