epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.5
Office Staff	4.7
Maintenance	4.9
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.6/5
SatisFacts™ Maintenance	4.9/5
SatisFacts™ Renewal Survey	4/5

Review Count

Number of reviews in the past 365 days	19

Manager's Review Engagement

Percentage of reviews responded to	84.21%

Manager's Review Reply Time

Average time to respond to reviews	1.58 days

Ratings & Reviews (92 Reviews)

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AVERAGE RATING

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The Landing Apartments Manager

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• 2020 Recommended

Reviewed 03/26/2020

It took about 2 month to find, but it was worth it. The market in Oregon city was full. The Landing was one of the few places that had both quality and a decent price. hard to find but worth it. Overall it had both the… See More

The Landing Apartments Manager03/27/2020

We're so excited to welcome you once again to The Landing! We are happy to have you here with us and we appreciate your 4.8 stars and first impressions of your new home. As you get settled, please don't hesitate to reach out to us if there is anything you need. We'd love to provide our assistance to help you get acquainted with your new community. Just give us a call, send us an email or a message through our convenient resident portal. Thank you for your kind words and for providing your rating!

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Verified Resident 748127 • 2020 Recommended

Reviewed 02/27/2020

Friendly knowledgeable efficient and accommodating staff Clean and great location close to the high school Mail amazon hub are organized Move in instructions very helpful Parking and garages available Great community to live in See More

The Landing Apartments Manager02/28/2020

We couldn't be happier to see that you're having the five-star experience we aim to provide at The Landing! It's wonderful for our team to see that you love it here and we're very grateful that you took a moment to rate us. Our convenient location and great selection of amenities are two of our favorite reasons to call us home and we appreciate you calling out your favorite aspects of life here. We appreciate your personal recommendation and we look forward to seeing you around our community!

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Verified Resident 743875 • 2019 - 2020 Recommended

Reviewed 02/11/2020

It is what it is .. i advice something away from the pool.. access to apartment is easy .. close to ccc amd OC high. Lots of traffice congestuon act leak times of fay litometws parkimg and lots of dogs.. and poo . Hot tub is… See More

The Landing Apartments Manager02/12/2020

We appreciate your candor and your yes recommendation for your experiences at The Landing. We admit that we wish that your impression of us was better, as we want all of our residents to have the five-star experience we strive for. We would appreciate the opportunity to provide our assistance with the concerns you've listed, as we believe we can make a positive impact on your tenancy. Please reach out to us in the Leasing Office for help with these issues. We look forward to hearing from and and providing an improved experience soon!

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Verified Resident 734870 • 2012 - 2020 Recommended

Reviewed 01/09/2020

I enjoy this community. Friendly and helpful office staff. Maintenance issues are fixed very quickly. It's been a good place to live with schools and parks close by within walking distance. Not too noisy but neighbors will take the feedback if its mentioned. See More

The Landing Apartments Manager01/10/2020

We greatly appreciate your comments and we're so happy to see that The Landing has been an enjoyable community! Thank you for your 4.8 rating and recommendation for our team. Perfectly nestled next to Oregon City High School, The Landing offers a convenient location, great selection of amenities, and our friendly and attentive on-site team. We're here 7 days a week to meet your needs, so if there is ever anything we can do to provide you with great service, we certainly hope you'll reach out! We're so grateful to have you as a resident with us and thank again for making your home at The Landing!

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Verified Resident 721899 • 2014 - 2019 Recommended

Reviewed 11/28/2019

Customer service has not changed from the first day I moved in. Very polite and amazing. Value customers and always willing to help without judgement. Best place for a working family. Security is amazing and no issues at all.

The Landing Apartments Manager12/02/2019

We love to provide you with great service at every stage of your tenancy and thank you for this wonderful five-star rating for The Landing! Our professional management team is here to help you make the most of your home and we're so happy to see that their attentive service has made the difference in your experience with us. We hope to continue to be an excellent choice for your home in the months and years to come and thank you for being a valued resident of The Landing!

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Verified Resident 711015 • 2017 - 2019 Recommended

Reviewed 10/28/2019

Completely satsified with my total experience living here. Office staff is excellent at addressing any of my needs. Mtc staff also is prompt and thorough on any work requests I have submitted. Pricing is very reasonable for the unit I have. Would recommend this to anyone.… See More

The Landing Apartments Manager10/28/2019

We're jumping for joy over your great five-star rating and all of your compliments for The Landing! Thank you for sharing so many wonderful reasons to recommend us and for your kind words for our team. We wish we could give you the green light for your Traeger and enjoy some of your smoked ribs, but unfortunately fire code does not permit us to have combustible materials so close to our buildings. We appreciate your understanding in this matter and we're so grateful for your tenancy. Thank you for being such a special part of The Landing!

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Verified Resident 703351 • 2016 - 2019 Recommended

Reviewed 10/06/2019

Maintenance requests are handled very quickly here, much quicker than any other places we've lived. The property is well-maintained and has rules in place to ensure that it looks nice. Parking availability is an issue, but townhomes have garages.

The Landing Apartments Manager10/07/2019

Nothing makes us happier than to see you completely satisfied with your home at The Landing! You have our full gratitude for your wonderful five-star rating and thank you for your kind words about our fast and professional maintenance team. Our number one goal is to get issues taken care of quickly and thoroughly to get you back to enjoying every aspect of your home. Should you ever wish to discuss your concerns with parking further, we invite you to reach out to us in the Leasing Office. We'd love to provide you with the same great level of service for these concerns and we hope to hear from you soon!

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Verified Resident 700046 • 2019 Recommended

Reviewed 09/26/2019

So far, so good. I haven't had any problems with the staff. I'm not too impressed with the members of the community, but hopefully, some more likeable people move in. It would be nice to get some grounds work on the back yards and not allow… See More

The Landing Apartments Manager09/30/2019

We would like to thank you for providing your first impressions and four-star recommendation for The Landing. To start with the positives, we are pleased to see that you've had good interactions with our service team. It is disappointing, however, that you've not had better encounters with your neighbors. We hope that you'll join us for our many wonderful events so that you have the opportunity to meet more of the members of The Landing. We have so many wonderful residents and we're sure that one of these events would help you find your sense of community. We appreciate your feedback regarding parking. Unfortunately, street parking is the best and most viable answer to providing ample parking to our multifamily community. We always ask that neighbors drive slowly and cautiously through the property to ensure that accidents are prevented. If there are any further comments you wish to share, or if there is anyone in your area not following our parking policies, we sure hope you'll reach out. We want your community to be the best it can be and we value your comments.

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Verified Resident 694915 • 2017 - 2020 Recommended

Reviewed 09/14/2019

Since we moved here there had not being a problem.Great neighborhood,very safe,clean and great people. Response of maintenance are awesome,does the work perfectly and very satisfied.I would highly recommend this community to family and friends,thank you.

The Landing Apartments Manager09/16/2019

Thank you for all of your wonderful compliments and five-star rating for The Landing! It's a treat to read that you've enjoyed our friendly and professional service and care for our community. We strive to give our residents the very best that Oregon City has to offer, with a convenient location next to the beautiful Oregon City High School, spacious floor plans and wide-selection of amenities. We are grateful for your tenancy and we look forward to remaining an excellent choice for your home!

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Verified Resident 652352 • 2019 Recommended

Reviewed 06/13/2019

It's a nice apartment in a good area. It is safe, quiet, new and modern. Much higher quality than most apartments. The kitchen is my favorite part with quality cabinets. The buildings are only 2 stories high. My carpeting is new, but I personally would prefer… See More

The Landing Apartments Manager06/14/2019

We love to see that your initial impression of us is a positive one and we are thrilled that you've chosen to join our community! Thank you for making the move to comfort and convenience at The Landing. We sincerely appreciate your details review and wonderful five-star rating. We know that you're still getting settled, but if there is anything we can do to help you get acquainted with your new home or neighborhood, we sure hope you'll reach out! Until then, thank you again for calling us your new home and welcome home to The Landing!

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Resident • 2017 - 2018 Not Recommended

Reviewed 05/18/2019

The Landing has an awful management squad in the office. They seem to know next to nothing about how anything works and couldn't answer simple billing questions. I had a good experience for the most part for most of the time living there since I was… See More

The Landing Apartments Manager05/21/2019

We are sorry to see that you have had a negative encounter with our staff. Our management team is dedicated to providing excellent customer service, and it's disappointing to read that was not your experience while you were a member of our community. We offer our sincere apologies again regarding the confusion on the extra day of rent that was quoted. One of our senior leasing agents was quick to correct the error, but we can understand how the event could be upsetting. We see that you have concerns with your final accounting and we'd be happy to clarify any questions you have regarding the charges on your account. An itemized statement was mailed to the forwarding address we had on file at your departure, and the cleaning and turnover costs are based on the condition of your unit at move out. Tenant responsibilities at their departure are outlined in both the rental agreement as well as the move out confirmation letter that was provided at notice. If you would like to discuss your final accounting, or if you have further feedback regarding your experience, we invite you to contact our property's portfolio manager. They can be reached at 503.245.1255.

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Verified Resident 629558 • 2019 Recommended

Reviewed 04/20/2019

Very pleasant and helpful Townhouse large with great closet space. Grounds well maintained. Close to shopping and major highways. A spacious two car garage. On move in day we had problems with moving truck driver and manager of complex was able to help resolve problem.With out… See More

The Landing Apartments Manager04/22/2019

Nothing means more to us than seeing our residents very happy in their homes! Thank you for sharing this awesome five-star rating and all of your comments about your experiences at The Landing. We are relieved that swift action from our Property Manager helped save you time, stress and extra charges from your movers. Going the extra miles for our residents is just the norm for our team because we want you to feel special, no matter how long you've been with us. We look forward to continuing to do all that we can to keep you feeling happy with your choice to live in our community!

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Verified Resident 629071 • 2018 - 2019 Recommended

Reviewed 04/18/2019

The apartment staff have always been very easy to work with and very attentive. The community is safe and very well maintained and a great location. We have really enjoyed living here. It is a little costlier than other complexes in the area, that would be… See More

The Landing Apartments Manager04/22/2019

We love to see that you've received excellent care at The Landing! Thank you for sharing on your happiness with your home and this wonderful five-star rating! We see that you may have some concerns regarding the value of you home in comparison to some of our competitors. Our team completes weekly pricing surveys in our area to ensure we are offering the best rates for the services, amenities and spacious layouts we offer. If there are any specific comments you have regarding our pricing, we'd like to do all that we can to easy your mind and invite you to reach out to us in the Leasing Office to share your thoughts. We greatly appreciate you choosing to be a part of our community and we look forward to hearing from you soon!

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Verified Resident • 2015 - 2019 Recommended

Reviewed 04/18/2019

I ENJOY THE NEIGHBORHOOD. IT IS A NICE PLACE TO WALK AND IS CLOSE IN PROXIMITY TO THE COLLEGE. THERE ARE ALSO MANY CONVENIENT STORES/RESTAURANTS NEARBY. THE FREEWAY IS CLOSE. LIVING ON THE EDGE OF THE COUNTRY IS PRETTY COOL, TOO:). See More

The Landing Apartments Manager04/22/2019

Seeing our residents loving their community is so important to us and we appreciate your wonderful five-star rating! Thank you for your kind words regarding your level of comfort with your home. It's great to see that you've been fully enjoying our pool and spa amenities and that they've added to your happiness in our community. We can't wait to provide you with memorable service again soon, so please don't hesitate to let us know the next time you're in need. Thank you for choosing to stay with us at The Landing!

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Verified Resident 623520 • 2018 - 2019 Recommended

Reviewed 04/04/2019

Close to stores and freeway. Great management staff that is always eager to help with any questions or concerns. The property is kept clean of debris and the common areas are well manicured. Makala is the best she responds to emails within 30 minutes. See More

The Landing Apartments Manager04/04/2019

You have our tremendous gratitude for this lovely five-star recommendation and all of your kind words for The Landing! Thank you for calling out all of the great attributes of your community. Our team loves to go above and beyond to provide an exceptional resident experience and we appreciate your comments on their efforts. We look forward to continuing to provide you with a comfortable home and thank you for your tenancy!

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Verified Resident 622150 • 2017 - 2019 Recommended

Reviewed 04/01/2019

This community is very clean and nice place to live. Management is prompt to address any issues you may have. Having to pool in the summer is priceless. The exercise room has absolutely everything you may need and having access to it 24/7 really allows you… See More

The Landing Apartments Manager04/01/2019

We appreciate your awesome five-star rating and compliments to our team and amenities! We're so happy to see that you've found the good life at The Landing. Providing great service and a life of comfort and convenience is so important to us, and it's wonderful to read that our community truly meets your needs. Thank you again for leaving us this glowing recommendation and we appreciate having you as a wonderful part of The Landing!

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Verified Resident 618312 • 2018 - 2019 Recommended

Reviewed 03/21/2019

Great area and staff is very helpful and courteous. Any maintenance issues are taken care of quickly and professionally. Grounds kept nicely. Overall very nice community, close to schools, transit -bus, shopping. Easy access to highways, close to airport.

The Landing Apartments Manager03/21/2019

Earning your recommendation truly means the world to us. Our staff is dedicated to providing excellent service, and keeping our property looking its best. Your satisfaction is our highest priority and it's great to see that you have had a five-star experience! We are grateful for your kind words about us and we look forward to seeing you around soon!

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Verified Resident 606949 • 2017 - 2019 Recommended

Reviewed 02/21/2019

The landing was a apartment complex we stumbled onto while looking around, I had multiple roommates arriving from out of state who needed to be set up and approved for renting here. The staff made it very easy to coordinate between us and them regarding getting… See More

The Landing Apartments Manager02/21/2019

It is so delightful to see that we've earned your five-star rating for The Landing! Thank you for sharing on your happiness with our community. Our team is committed to providing an outstanding experience at every opportunity, and our attention to details and care of the little things is what truly sets us apart from the rest. We're so glad to have you and look forward to your long and happy tenancy!

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Verified Resident 597028 • 2019 Recommended

Reviewed 01/25/2019

From the moment we stepped into the office the staff was ready to help. Friendly and quick and efficient staff members on hand and very thorough. You have questions they have the answers. Nice friendly faces.

The Landing Apartments Manager01/25/2019

Nothing makes us happier than to see that since the beginning, you've received a warm welcome and friendly service from our team! Thank you for sharing on your positive experiences and your delightful five-star recommendation for The Landing. We sincerely appreciate having you as part of our community and we look forward to continuing to provide you with great service at every stage of your tenancy!

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Verified Resident 586192 • 2018 Recommended

Reviewed 12/22/2018

We've had a few hiccups but our overall experience is great. Staff is very friendly and treat us with respect. Management and staff have been very helpful and amazing!! We love our new town home we are moving into. Are extruded to not have noisy neighbors… See More

The Landing Apartments Manager12/26/2018

Thank you for sharing your comments on your happiness with your new home! We regret to see that there have been a few bumps in the road in your experience, but we're glad that things have improved and are grateful for your five-star rating. If there is anything we can do to add to your satisfaction with our community we hope that you'll reach out to us in the Leasing Office. We appreciate you choosing to join us at The Landing and we look forward to your long and happy tenancy!

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Verified Resident 585899 • 2016 - 2018 Recommended

Reviewed 12/21/2018

Great experience in our town home, maintenance has always been very prompt in handling any issues, the community has great amenities and the leasing staff has always been very friendly and accommodating.

The Landing Apartments Manager12/21/2018

Thank you for sharing on your happiness with your home at The Landing! It brings us great joy to see that you've received excellent work from our team. We strive to provide next level care for our residents and we sincerely appreciate your recognition of our efforts. We appreciate your five-star recommendation and look forward to our next opportunity to provide you with impeccable service!

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Verified Resident 234692 • 2018 - 2019 Recommended

Reviewed 11/15/2018

The Landing is a beautiful community. The property is kept immaculate thanks to the top notch staff. We have had nothing but a positive experience here and would recommend this property to anyone we know.

The Landing Apartments Manager11/15/2018

Welcome to The Landing! Thank you for sharing this excellent five-star recommendation and rating for our community. We are so pleased to see that you've been enjoying your new home and that our team has been friendly and attentive to your needs. We look forward to continuing to provide you with great service and a comfortable home for the duration of your tenancy!

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Resident • 2018 Not Recommended

Reviewed 10/29/2018

I just sold my home in order to take advantage of the incredible seller's market and to downsize after losing my dog and my son getting older. I researched well the apartment communities in OC as a temporary 1 to 3 year living situation until I… See More

The Landing Apartments Manager10/30/2018

We are very sorry to see that you're regretting your decision to join The Landing. Due to the length of your feedback, it would be extremely beneficial for us to speak with you regarding your concerns and experiences in our community. Please contact the property's portfolio manager, who can be reached at 503.245.1255, at your earliest convenience. We look forward to speaking with you and doing what we can to improve your situation soon.

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Verified Resident 556084 • 2018 Not Recommended

Reviewed 10/15/2018

Friendly management team, beautiful grounds, disappointing quality of building and construction with sounds and carpet quality. The maintenance team response is phenomenal and fast. Management team in the office is always friendly. However, the quality of the apartment itself is highly disappointing when compared to the… See More

The Landing Apartments Manager10/15/2018

We would like to thank you for taking the time to provide your honest review of our community. Our team strives to provide top-notch service to our residents and we are thrilled to hear we have delivered on that. We are, however, disappointed to learn that we have not earned your overall recommendation. While some noise can be expected from your neighbors, if you are experiencing a specific or recurring noise issue, we invite you to stop by our office to discuss. We'll do everything we can to address the noise concerns and get your experience at The Landing back on track. We hope to hear from you soon.

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Verified Resident 554806 • 2017 - 2018 Not Recommended

Reviewed 10/12/2018

The homes are amazing. You definitely get what you pay for, these homes are pricey but the area and aesthetic is phenomenal. While staying here the apartment manager was very understanding and helpful, but the rest of the staff was rude and had an attitude every… See More

The Landing Apartments Manager10/12/2018

Thank you for providing your honest feedback. We are pleased to hear you enjoyed your home at The Landing and our fantastic neighborhood. We sincerely apologize for any negative interactions you had with our team. Our goal is to provide superb customer service and we are disappointed to hear that was not your experience. We understand that you have moved out and we've lost the opportunity to improve your experience, but we wish you the best in your new home.

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Features & Amenities

Laundry

Washer/Dryer

Parking

Carports and Detached Garages
Garage

General

24-Hour Package Locker Room
Built-in Microwaves
Clubhouse
Clubhouse Rental Available
Complimentary Beverage Bar
Convenient to I-213
Dual Sinks in Bath
Fireplace
Fitness Center
Kitchen Islands
Kitchen Pantries Available
Library
Monthly Resident Events
On-Site Management Open 7 Days a Week
Online Payments Accepted
Online Resident Services
Pool
Poolside Outdoor Kitchen
Private Fenced Yard
Short Term Lease Available
Smoke Free Living Environment
Spacious Enclosed Patio and Deck Available
Stainless Steel Appliances
Tiled Countertops
Views
Walk In Closets

Pets

Dogs Allowed
Deposit: $400
Rent: $35
Pet Limit: 2
Comments: Only indoor adult cats and indoor adult dogs are allowed; adult is defined as at least one year old. Deposit and monthly pet rent are per pet. Small caged animals are allowed without a deposit and pet rent. Small caged animals that are allowed are common domesticated household birds, hamsters, gerbils, rabbits, guinea pigs, chinchillas and aquarium/terrarium animals including fish, hermit crabs, turtles, frogs, and small lizards. Animals such as birds of prey, iguanas, ferrets, snakes, rats, m
Cats Allowed
Deposit: $400
Rent: $35
Pet Limit: 2
Comments: Only indoor adult cats and indoor adult dogs are allowed; adult is defined as at least one year old. Deposit and monthly pet rent are per pet. Small caged animals are allowed without a deposit and pet rent. Small caged animals that are allowed are common domesticated household birds, hamsters, gerbils, rabbits, guinea pigs, chinchillas and aquarium/terrarium animals including fish, hermit crabs, turtles, frogs, and small lizards. Animals such as birds of prey, iguanas, ferrets, snakes, rats, m

Floor Plans & Pricing

Studio, 1 Bathroom

Price
N/A
SQ. FT.
493
Available
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Model
Studio

View Floor Plan

Price
$1,025 - $1,415
SQ. FT.
483
Available
Avail.
2 Units
Model
Studio - The Bay

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1 Bedrooms, 1 Bathroom

Price
$1,135 - $1,585
SQ. FT.
652
Available
Avail.
3 Units
Model
1BR/1BA - The Stern

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2 Bedrooms, 1 Bathroom

Price
N/A
SQ. FT.
879
Available
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Model
2BR/1BA - The Helm

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Price
N/A
SQ. FT.
913
Available
Avail.
N/A
Model
2BR/1BA

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2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
977
Available
Avail.
N/A
Model
2BR/2BA - The Anchor

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3 Bedrooms, 2.5 Bathrooms

Price
N/A
SQ. FT.
1,600
Available
Avail.
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Model
3BR/2.5BA - The Lexington

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Price
N/A
SQ. FT.
1,641
Available
Avail.
N/A
Model
3BR/2.5BA - The Columbia

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Price
N/A
SQ. FT.
1,648
Available
Avail.
N/A
Model
3BR/2.5BA - The Savannah

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Price
$1,750 - $2,795
SQ. FT.
1,578
Available
Avail.
3 Units
Model
3BR/2.5BA - The Sequoia

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Price
$1,850 - $2,610
SQ. FT.
1,566
Available
Avail.
1 Units
Model
3BR/2.5BA

Contact Property

Price
$1,850 - $2,610
SQ. FT.
1,566
Available
Avail.
1 Units
Model
3BR/2.5BA - The Hudson

View Floor Plan

Price
$1,900 - $2,660
SQ. FT.
1,778
Available
Avail.
1 Units
Model
3BR/2.5BA - The Caliente

View Floor Plan

Price
$1,910 - $2,570
SQ. FT.
1,634
Available
Avail.
1 Units
Model
3BR/2.5BA - The Bismark

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4 Bedrooms, 2.5 Bathrooms

Price
N/A
SQ. FT.
1,793
Available
Avail.
N/A
Model
4BR/2.5BA - The Barret

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Price
$2,050 - $2,810
SQ. FT.
1,520
Available
Avail.
1 Units
Model
4BR/2.5BA

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Disclaimer: Special, prices and availabilities subject to change.

Leasing

At The Landing Apartments and Townhomes, located in Oregon City, Oregon, you will discover comfort, convenience and affordability. The Landing features a variety of luxury floor plans and amenities to fit your lifestyle. Located close to I-213 and I-205, the property is within walking distance to Oregon City High School and Clackamas Community College. The Landing is pet friendly and offers several community amenities such as a fitness center, outdoor pool and spa. Our commitment to excellence is your key to better living. Managed by CTL Management, Inc.

Management Company: CTL Management